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With the development of intelligent manufacturing and the increasing complexity of industrial production, root cause diagnosis has gradually become an important research direction in the field of industrial fault diagnosis. However,…

Artificial Intelligence · Computer Science 2024-06-21 Jiyu Chen , Jinchuan Qian , Xinmin Zhang , Zhihuan Song

Edge computing environments host increasingly complex microservice-based IoT applications that are prone to performance anomalies propagating across dependent services. Identifying the faulty component (root cause localization) and the…

Distributed, Parallel, and Cluster Computing · Computer Science 2026-03-03 Duneesha Fernando , Maria A. Rodriguez , Rajkumar Buyya

Localizing the root cause of network faults is crucial to network operation and maintenance. However, due to the complicated network architectures and wireless environments, as well as limited labeled data, accurately localizing the true…

Machine Learning · Computer Science 2022-03-08 Chaoli Zhang , Zhiqiang Zhou , Yingying Zhang , Linxiao Yang , Kai He , Qingsong Wen , Liang Sun

For large-scale distributed systems, it's crucial to efficiently diagnose the root causes of incidents to maintain high system availability. The recent development of microservice architecture brings three major challenges (i.e., operation,…

Software Engineering · Computer Science 2021-09-23 Hanzhang Wang , Zhengkai Wu , Huai Jiang , Yichao Huang , Jiamu Wang , Selcuk Kopru , Tao Xie

Effectively localizing root causes of performance anomalies is crucial to enabling the rapid recovery and loss mitigation of microservice applications in the cloud. Depending on the granularity of the causes that can be localized, a service…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-05-09 Ruyue Xin , Peng Chen , Zhiming Zhao

Kubernetes, a notably complex and distributed system, utilizes an array of controllers to uphold cluster management logic through state reconciliation. Nevertheless, maintaining state consistency presents significant challenges due to…

Distributed, Parallel, and Cluster Computing · Computer Science 2025-06-04 Yong Xiang , Charley Peter Chen , Liyi Zeng , Wei Yin , Xin Liu , Hu Li , Wei Xu

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

Root Cause Analysis (RCA) plays a pivotal role in the incident diagnosis process for cloud services, requiring on-call engineers to identify the primary issues and implement corrective actions to prevent future recurrences. Improving the…

Computation and Language · Computer Science 2024-01-26 Xuchao Zhang , Supriyo Ghosh , Chetan Bansal , Rujia Wang , Minghua Ma , Yu Kang , Saravan Rajmohan

Modern cloud services are prone to failures due to their complex architecture, making diagnosis a critical process. Site Reliability Engineers (SREs) spend hours leveraging multiple sources of data, including the alerts, error logs, and…

Software Engineering · Computer Science 2023-09-15 Sarthak Chakraborty , Shubham Agarwal , Shaddy Garg , Abhimanyu Sethia , Udit Narayan Pandey , Videh Aggarwal , Shiv Saini

In recent years, microservices have gained widespread adoption in IT operations due to their scalability, maintenance, and flexibility. However, it becomes challenging for site reliability engineers (SREs) to pinpoint the root cause due to…

Machine Learning · Computer Science 2024-02-05 Cheng-Ming Lin , Ching Chang , Wei-Yao Wang , Kuang-Da Wang , Wen-Chih Peng

This paper presents a knowledge management system for automobile failure analysis using retrieval-augmented generation (RAG) with large language models (LLMs) and knowledge graphs (KGs). In the automotive industry, there is a growing demand…

Artificial Intelligence · Computer Science 2024-12-02 Yuta Ojima , Hiroki Sakaji , Tadashi Nakamura , Hiroaki Sakata , Kazuya Seki , Yuu Teshigawara , Masami Yamashita , Kazuhiro Aoyama

The dynamics and complexity of cloud-native systems present significant challenges for Root Cause Analysis (RCA). While causality-based RCA methods have shown significant progress in recent years, their practical adoption is fundamentally…

Software Engineering · Computer Science 2026-03-03 Shuai Liang , Pengfei Chen , Bozhe Tian , Gou Tan , Maohong Xu , Youjun Qu , Yahui Zhao , Yiduo Shang , Chongkang Tan

To ensure the reliability of cloud systems, their performance is monitored using KPIs (key performance indicators). When issues arise, root cause localization identifies KPIs responsible for service degradation, aiding in quick diagnosis…

Fault diagnosis is critical in many domains, as faults may lead to safety threats or economic losses. In the field of online service systems, operators rely on enormous monitoring data to detect and mitigate failures. Quickly recognizing a…

Software Engineering · Computer Science 2022-06-14 Mingjie Li , Zeyan Li , Kanglin Yin , Xiaohui Nie , Wenchi Zhang , Kaixin Sui , Dan Pei

Root Cause Analysis (RCA) is essential for pinpointing the root causes of failures in microservice systems. Traditional data-driven RCA methods are typically limited to offline applications due to high computational demands, and existing…

Machine Learning · Computer Science 2025-12-17 Lecheng Zheng , Zhengzhang Chen , Haifeng Chen

Root cause analysis in microservice systems typically involves two core tasks: root cause localization (RCL) and failure type identification (FTI). Despite substantial research efforts, conventional diagnostic approaches still face two key…

Machine Learning · Computer Science 2025-11-25 Shuaiyu Xie , Hanbin He , Jian Wang , Bing Li

Availability issues of industrial microservice systems (e.g., drop of successfully placed orders and processed transactions) directly affect the running of the business. These issues are usually caused by various types of service anomalies…

Software Engineering · Computer Science 2025-03-03 Dewei Liu , Chuan He , Xin Peng , Fan Lin , Chenxi Zhang , Shengfang Gong , Ziang Li , Jiayu Ou , Zheshun Wu

Inferring the root cause of failures among thousands of components in a data center network is challenging, especially for "gray" failures that are not reported directly by switches. Faults can be localized through end-to-end measurements,…

Networking and Internet Architecture · Computer Science 2023-05-08 Vipul Harsh , Tong Meng , Kapil Agrawal , P. Brighten Godfrey

In this paper, we address the challenge of learning with limited fault data for power transformers. Traditional operation and maintenance tools lack effective predictive capabilities for potential faults. The scarcity of extensive fault…

Machine Learning · Computer Science 2024-02-14 Chao Wang , Zhuo Chen , Ziyan Zhang , Chiyi Li , Kai Song

The complex dependencies and propagative faults inherent in microservices, characterized by a dense network of interconnected services, pose significant challenges in identifying the underlying causes of issues. Prompt identification and…

Software Engineering · Computer Science 2024-08-05 Tingting Wang , Guilin Qi
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