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Explainability is one of the key ethical concepts in the design of AI systems. However, attempts to operationalize this concept thus far have tended to focus on approaches such as new software for model interpretability or guidelines with…

Computers and Society · Computer Science 2020-10-06 Ben Zevenbergen , Allison Woodruff , Patrick Gage Kelley

As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…

Human-Computer Interaction · Computer Science 2024-06-10 Niharika Mathur , Tamara Zubatiy , Elizabeth Mynatt

In this paper, we introduce a set of tools for providing user-friendly explanations in an explanation-based constraint programming system. The idea is to represent the constraints of a problem as an hierarchy (a tree). Users are then…

Programming Languages · Computer Science 2007-05-23 Narendra Jussien , Samir Ouis

In the context of explainable artificial intelligence (XAI), limited research has identified role-specific explanation needs. This study investigates the explanation needs of data scientists, who are responsible for training, testing,…

Human-Computer Interaction · Computer Science 2025-02-25 Helmut Degen , Ziran Min , Parinitha Nagaraja

Interpretability provides a means for humans to verify aspects of machine learning (ML) models and empower human+ML teaming in situations where the task cannot be fully automated. Different contexts require explanations with different…

Machine Learning · Computer Science 2024-07-15 Zixi Chen , Varshini Subhash , Marton Havasi , Weiwei Pan , Finale Doshi-Velez

Building software-driven systems that are easily understood becomes a challenge, with their ever-increasing complexity and autonomy. Accordingly, recent research efforts strive to aid in designing explainable systems. Nevertheless, a common…

Artificial Intelligence · Computer Science 2019-02-11 Dimitri Bohlender , Maximilian A. Köhl

Software architecture knowledge transfer is essential for software development, but related documentation is often incomplete or ambiguous, making oral explanations a common means. Our broader aim is to explore how such explanations might…

Software Engineering · Computer Science 2025-09-03 Satrio Adi Rukmono , Filip Zamfirov , Lina Ochoa , Floris Pex , Michel Chaudron

While research on explainable AI (XAI) is booming and explanation techniques have proven promising in many application domains, standardised human-centred evaluation procedures are still missing. In addition, current evaluation procedures…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Jeroen Ooge , Denis Parra , Katrien Verbert

Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…

Artificial Intelligence · Computer Science 2026-02-13 Christian Meske , Justin Brenne , Erdi Uenal , Sabahat Oelcer , Ayseguel Doganguen

Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…

Machine Learning · Computer Science 2019-08-30 Isaac Lage , Emily Chen , Jeffrey He , Menaka Narayanan , Been Kim , Sam Gershman , Finale Doshi-Velez

We present GenEx, a generative model to explain search results to users beyond just showing matches between query and document words. Adding GenEx explanations to search results greatly impacts user satisfaction and search performance.…

Information Retrieval · Computer Science 2021-11-03 Razieh Rahimi , Youngwoo Kim , Hamed Zamani , James Allan

There is a growing interest in designing autonomous agents that can work alongside humans. Such agents will undoubtedly be expected to explain their behavior and decisions. While generating explanations is an actively researched topic, most…

Artificial Intelligence · Computer Science 2021-06-24 Utkarsh Soni , Sarath Sreedharan , Subbarao Kambhampati

Although explainable computational creativity seeks to create and sustain computational models of creativity that foster a collaboratively creative process through explainability, there remains little to no work in supporting designers when…

Human-Computer Interaction · Computer Science 2023-08-21 Michael Clemens

Explanation is key to people having confidence in high-stakes AI systems. However, machine-learning-based systems -- which account for almost all current AI -- can't explain because they are usually black boxes. The explainable AI (XAI)…

Artificial Intelligence · Computer Science 2024-09-30 Sergei Nirenburg , Marjorie McShane , Kenneth W. Goodman , Sanjay Oruganti

There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…

Human-Computer Interaction · Computer Science 2022-07-04 Leilani H. Gilpin , Andrew R. Paley , Mohammed A. Alam , Sarah Spurlock , Kristian J. Hammond

Generating natural language explanations for recommendations has become increasingly important in recommender systems. Traditional approaches typically treat user reviews as ground truth for explanations and focus on improving review…

Information Retrieval · Computer Science 2025-02-18 Jingsen Zhang , Zihang Tian , Xueyang Feng , Xu Chen

Explanations--a form of post-hoc interpretability--play an instrumental role in making systems accessible as AI continues to proliferate complex and sensitive sociotechnical systems. In this paper, we introduce Human-centered Explainable AI…

Human-Computer Interaction · Computer Science 2020-02-06 Upol Ehsan , Mark O. Riedl

As AI becomes more common in everyday living, there is an increasing demand for intelligent systems that are both performant and understandable. Explainable AI (XAI) systems aim to provide comprehensible explanations of decisions and…

Artificial Intelligence · Computer Science 2025-10-15 Aline Mangold , Juliane Zietz , Susanne Weinhold , Sebastian Pannasch

As the globally increasing population drives rapid urbanisation in various parts of the world, there is a great need to deliberate on the future of the cities worth living. In particular, as modern smart cities embrace more and more…

Computers and Society · Computer Science 2021-12-07 Kashif Ahmad , Majdi Maabreh , Mohamed Ghaly , Khalil Khan , Junaid Qadir , Ala Al-Fuqaha

Unsupervised clustering is widely used to explore large corpora, but existing formulations neither consider the users' goals nor explain clusters' meanings. We propose a new task formulation, "Goal-Driven Clustering with Explanations"…

Computation and Language · Computer Science 2023-11-14 Zihan Wang , Jingbo Shang , Ruiqi Zhong