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Emotion Recognition in Conversation (ERC) has become a fundamental capability for large language models (LLMs) in human-centric interaction. Beyond accurate recognition, coherent emotional expression is also crucial, yet both are limited by…

Artificial Intelligence · Computer Science 2026-04-21 Shaowei Zhang , Faqiang Qian , Yan Chen , Ziliang Wang , Kang An , Yong Dai , Mengya Gao , Yichao Wu

Emotion understanding is a core capability for LLMs to interact effectively with humans, yet existing evaluation paradigms rely on discrete emotion label prediction and fail to capture the cognitive processes underlying emotion generation.…

Artificial Intelligence · Computer Science 2026-05-19 Zhaoyue Sun , Hainiu Xu , Andero Uusberg , James J. Gross , Petr Slovak , Yulan He

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

Computation and Language · Computer Science 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen

Mental health disorders impose a substantial global socioeconomic burden. While large language models (LLMs) offer 24/7, non-judgmental interactions to address this gap, pretrained models lack contextual coherence and emotional alignment…

Computation and Language · Computer Science 2026-02-17 Eric Hua Qing Zhang , Julia Ive

Modern emotion recognition systems are trained to recognize only a small set of emotions, and hence fail to capture the broad spectrum of emotions people experience and express in daily life. In order to engage in more empathetic…

Computation and Language · Computer Science 2021-08-03 Varsha Suresh , Desmond C. Ong

An important aspect of human conversation difficult for machines is conversing with empathy, which is to understand the user's emotion and respond appropriately. Recent neural conversation models that attempted to generate empathetic…

Computation and Language · Computer Science 2021-12-30 Jamin Shin , Peng Xu , Andrea Madotto , Pascale Fung

Large Language Model (LLM)-enhanced agents become increasingly prevalent in Human-AI communication, offering vast potential from entertainment to professional domains. However, current multi-modal dialogue systems overlook the acoustic…

Computation and Language · Computer Science 2024-06-19 Haoqiu Yan , Yongxin Zhu , Kai Zheng , Bing Liu , Haoyu Cao , Deqiang Jiang , Linli Xu

Large language models (LLMs) have revolutionised many fields, with LLM-as-a-service (LLMSaaS) offering accessible, general-purpose solutions without costly task-specific training. In contrast to the widely studied prompt engineering for…

Computation and Language · Computer Science 2026-03-17 Md Rakibul Hasan , Yue Yao , Md Zakir Hossain , Aneesh Krishna , Imre Rudas , Shafin Rahman , Tom Gedeon

Emotion Recognition in Conversation (ERC) is a crucial task for understanding human emotions and enabling natural human-computer interaction. Although Large Language Models (LLMs) have recently shown great potential in this field, their…

Artificial Intelligence · Computer Science 2026-04-14 Xinran Li , Yu Liu , Jiaqi Qiao , Xiujuan Xu

Emotion recognition from social media is critical for understanding public sentiment, but accessing training data has become prohibitively expensive due to escalating API costs and platform restrictions. We introduce an…

Machine Learning · Computer Science 2025-11-21 Paula Joy B. Martinez , Jose Marie Antonio Miñoza , Sebastian C. Ibañez

Empathetic response generation aims to generate empathetic responses by understanding the speaker's emotional feelings from the language of dialogue. Recent methods capture emotional words in the language of communicators and construct them…

Computation and Language · Computer Science 2024-02-28 Zhou Yang , Zhaochun Ren , Yufeng Wang , Xiaofei Zhu , Zhihao Chen , Tiecheng Cai , Yunbing Wu , Yisong Su , Sibo Ju , Xiangwen Liao

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

Computation and Language · Computer Science 2021-10-06 Yubo Xie , Pearl Pu

This report presents the Empathetic Cascading Networks (ECN) framework, a multi-stage prompting method designed to enhance the empathetic and inclusive capabilities of large language models. ECN employs four stages: Perspective Adoption,…

Computation and Language · Computer Science 2026-02-20 Wangjiaxuan Xin

The adaptation of large language models (LLMs) to specialized reasoning tasks is fundamentally constrained by computational resources. Parameter-Efficient Fine-Tuning (PEFT) methods have emerged as a powerful solution, yet the landscape of…

Computation and Language · Computer Science 2025-09-15 Brennen Hill

Facial Emotion Analysis (FEA) plays a crucial role in visual affective computing, aiming to infer a person's emotional state based on facial data. Scientifically, facial expressions (FEs) result from the coordinated movement of facial…

Computer Vision and Pattern Recognition · Computer Science 2025-05-20 Zhuozhao Hu , Kaishen Yuan , Xin Liu , Zitong Yu , Yuan Zong , Jingang Shi , Huanjing Yue , Jingyu Yang

The integration of Large Language Models (LLMs) into the healthcare domain has the potential to significantly enhance patient care and support through the development of empathetic, patient-facing chatbots. This study investigates an…

Computation and Language · Computer Science 2024-05-28 Man Luo , Christopher J. Warren , Lu Cheng , Haidar M. Abdul-Muhsin , Imon Banerjee

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

The capacity of empathy is crucial to the success of open-domain dialog systems. Due to its nature of multi-dimensionality, there are various factors that relate to empathy expression, such as communication mechanism, dialog act and…

Computation and Language · Computer Science 2021-05-31 Chujie Zheng , Yong Liu , Wei Chen , Yongcai Leng , Minlie Huang

We introduce EQ-Bench, a novel benchmark designed to evaluate aspects of emotional intelligence in Large Language Models (LLMs). We assess the ability of LLMs to understand complex emotions and social interactions by asking them to predict…

Computation and Language · Computer Science 2024-01-04 Samuel J. Paech

This paper introduces TinyEmo, a family of small multi-modal language models for emotional reasoning and classification. Our approach features: (1) a synthetic emotional instruct dataset for both pre-training and fine-tuning stages, (2) a…

Computer Vision and Pattern Recognition · Computer Science 2025-02-17 Cristian Gutierrez