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This paper investigates the capacity of small language models (0.5B-5B parameters) to generate empathetic responses for individuals with PTSD. We introduce Trauma-Informed Dialogue for Empathy (TIDE), a novel dataset comprising 10,000…

Computation and Language · Computer Science 2025-09-23 Suhas BN , Yash Mahajan , Dominik Mattioli , Andrew M. Sherrill , Rosa I. Arriaga , Chris W. Wiese , Saeed Abdullah

Psychological consultation is essential for improving mental health and well-being, yet challenges such as the shortage of qualified professionals and scalability issues limit its accessibility. To address these challenges, we explore the…

Computation and Language · Computer Science 2024-08-30 Rafael Souza , Jia-Hao Lim , Alexander Davis

Educational NLP systems are typically evaluated using engagement metrics and satisfaction surveys, which are at best a proxy for meeting pedagogical goals. We introduce six computational metrics for automated evaluation of pedagogical…

Computation and Language · Computer Science 2026-04-28 Sebastian Kobler , Matthew Clemson , Angela Sun , Jonathan K. Kummerfeld

This study explores the application of Large Language Models (LLMs), specifically GPT-4, in the analysis of classroom dialogue, a crucial research task for both teaching diagnosis and quality improvement. Recognizing the knowledge-intensive…

Computation and Language · Computer Science 2024-10-08 Yun Long , Haifeng Luo , Yu Zhang

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Affect recognition, encompassing emotions, moods, and feelings, plays a pivotal role in human communication. In the realm of conversational artificial intelligence, the ability to discern and respond to human affective cues is a critical…

Computation and Language · Computer Science 2024-08-06 Shutong Feng , Guangzhi Sun , Nurul Lubis , Wen Wu , Chao Zhang , Milica Gašić

Well-being in family settings involves subtle psychological dynamics that conventional metrics often overlook. In particular, unconscious parental expectations, termed ideal parent bias, can suppress children's emotional expression and…

Human-Computer Interaction · Computer Science 2026-01-13 Rushia Harada , Yuken Kimura , Keito Inoshita

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

Artificial Intelligence · Computer Science 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward…

Computation and Language · Computer Science 2024-07-29 Manisha Singh , Divy Sharma , Alonso Ma , Nora Goldfine

Empathy involves understanding other people's situation, perspective, and feelings. In clinical interactions, it helps clinicians establish rapport with a patient and support patient-centered care and decision making. Understanding…

Audio and Speech Processing · Electrical Eng. & Systems 2020-07-03 Zhuohao Chen , James Gibson , Ming-Chang Chiu , Qiaohong Hu , Tara K Knight , Daniella Meeker , James A Tulsky , Kathryn I Pollak , Shrikanth Narayanan

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

Agents represent one of the most emerging applications of Large Language Models (LLMs) and Generative AI, with their effectiveness hinging on multimodal capabilities to navigate complex user environments. Conversational Health Agents…

Computation and Language · Computer Science 2024-05-09 Mahyar Abbasian , Iman Azimi , Mohammad Feli , Amir M. Rahmani , Ramesh Jain

Empathetic response generation is a desirable aspect of conversational agents, crucial for facilitating engaging and emotionally intelligent multi-turn conversations between humans and machines. Leveraging large language models for this…

Computation and Language · Computer Science 2024-09-18 Ondrej Sotolar , Vojtech Formanek , Alok Debnath , Allison Lahnala , Charles Welch , Lucie FLek

Different from the emotion recognition in individual utterances, we propose a multimodal learning framework using relation and dependencies among the utterances for conversational emotion analysis. The attention mechanism is applied to the…

Computation and Language · Computer Science 2019-10-25 Zheng Lian , Jianhua Tao , Bin Liu , Jian Huang

Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…

Computation and Language · Computer Science 2022-05-26 Damilola Omitaomu , Shabnam Tafreshi , Tingting Liu , Sven Buechel , Chris Callison-Burch , Johannes Eichstaedt , Lyle Ungar , João Sedoc

Large Language Models (LLMs) are increasingly deployed in healthcare, yet their communicative alignment with clinical standards remains insufficiently quantified. We conduct a multidimensional evaluation of general-purpose and…

Computation and Language · Computer Science 2026-04-23 Mariano Barone , Francesco Di Serio , Roberto Moio , Marco Postiglione , Giuseppe Riccio , Antonio Romano , Vincenzo Moscato

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing…

Computation and Language · Computer Science 2025-03-10 Xuanqing Liu , Luyang Kong , Wei Niu , Afshin Khashei , Belinda Zeng , Steve Johnson , Jon Jay , Davor Golac , Matt Pope

Multimodal sentiment analysis is an important area for understanding the user's internal states. Deep learning methods were effective, but the problem of poor interpretability has gradually gained attention. Previous works have attempted to…

Computation and Language · Computer Science 2023-05-15 Sixia Li , Shogo Okada

Clinical empathy is essential for patient care, but physicians need continually balance emotional warmth with factual precision under the cognitive and emotional constraints of clinical practice. This study investigates how large language…

Computation and Language · Computer Science 2026-01-23 Man Luo , Bahareh Harandizadeh , Amara Tariq , Halim Abbas , Umar Ghaffar , Christopher J Warren , Segun O. Kolade , Haidar M. Abdul-Muhsin
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