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Conversational search supports multi-turn user-system interactions to solve complex information needs. Different from the traditional single-turn ad-hoc search, conversational search encounters a more challenging problem of…

Information Retrieval · Computer Science 2024-07-30 Fengran Mo , Chen Qu , Kelong Mao , Yihong Wu , Zhan Su , Kaiyu Huang , Jian-Yun Nie

Most of the research in the recommender systems domain is focused on the optimization of the metrics based on historical data such as Mean Average Precision (MAP) or Recall. However, there is a gap between the research and industry since…

Information Retrieval · Computer Science 2022-03-24 Michal Kompan , Peter Gaspar , Jakub Macina , Matus Cimerman , Maria Bielikova

Conversational search aims to satisfy users' complex information needs via multiple-turn interactions. The key challenge lies in revealing real users' search intent from the context-dependent queries. Previous studies achieve conversational…

Information Retrieval · Computer Science 2025-11-13 Fengran Mo , Jinghan Zhang , Yuchen Hui , Jia Ao Sun , Zhichao Xu , Zhan Su , Jian-Yun Nie

In conversational search, the user's real search intent for the current turn is dependent on the previous conversation history. It is challenging to determine a good search query from the whole conversation context. To avoid the expensive…

Information Retrieval · Computer Science 2024-01-30 Fengran Mo , Kelong Mao , Yutao Zhu , Yihong Wu , Kaiyu Huang , Jian-Yun Nie

In e-commerce, head queries account for the vast majority of gross merchandise sales and improvements to head queries are highly impactful to the business. While most supervised approaches to search perform better in head queries vs. tail…

Information Retrieval · Computer Science 2023-11-16 Jon Eskreis-Winkler , Yubin Kim , Andrew Stanton

Search queries with superlatives (e.g., best, most popular) require comparing candidates across multiple dimensions, demanding linguistic understanding and domain knowledge. We show that LLMs can uncover latent intent behind these…

Computation and Language · Computer Science 2025-11-19 Yilun Zhu , Nikhita Vedula , Shervin Malmasi

Query and product relevance prediction is a critical component for ensuring a smooth user experience in e-commerce search. Traditional studies mainly focus on BERT-based models to assess the semantic relevance between queries and products.…

Information Retrieval · Computer Science 2025-03-13 Tian Tang , Zhixing Tian , Zhenyu Zhu , Chenyang Wang , Haiqing Hu , Guoyu Tang , Lin Liu , Sulong Xu

Accurately retrieving relevant bid keywords for user queries is critical in Sponsored Search but remains challenging, particularly for short, ambiguous queries. Existing dense and generative retrieval models often fail to capture nuanced…

Information Retrieval · Computer Science 2024-10-21 Akash Kumar Mohankumar , Gururaj K , Gagan Madan , Amit Singh

Large language models (LLMs) have recently been used as backbones for recommender systems. However, their performance often lags behind conventional methods in standard tasks like retrieval. We attribute this to a mismatch between LLMs'…

Information Retrieval · Computer Science 2024-04-02 Yuwei Cao , Nikhil Mehta , Xinyang Yi , Raghunandan Keshavan , Lukasz Heldt , Lichan Hong , Ed H. Chi , Maheswaran Sathiamoorthy

Online advertising systems typically use a cascaded architecture to manage massive requests and candidate volumes, where the ranking stages allocate traffic based on eCPM (predicted CTR $\times$ Bid). With the increasing popularity of…

Machine Learning · Computer Science 2025-08-08 Bin Liu , Yunfei Liu , Ziru Xu , Zhaoyu Zhou , Zhi Kou , Yeqiu Yang , Han Zhu , Jian Xu , Bo Zheng

Given an input query, a recommendation model is trained using user feedback data (e.g., click data) to output a ranked list of items. In real-world systems, besides accuracy, an important consideration for a new model is novelty of its…

Information Retrieval · Computer Science 2024-06-21 Amit Sharma , Hua Li , Xue Li , Jian Jiao

In retrieval-augmented systems, context ranking techniques are commonly employed to reorder the retrieved contexts based on their relevance to a user query. A standard approach is to measure this relevance through the similarity between…

Information Retrieval · Computer Science 2024-10-22 Weichao Zhou , Jiaxin Zhang , Hilaf Hasson , Anu Singh , Wenchao Li

Unlike traditional recommendation tasks, finite user time budgets introduce a critical resource constraint, requiring the recommender system to balance item relevance and evaluation cost. For example, in a mobile shopping interface, users…

Machine Learning · Computer Science 2026-04-15 Sayak Chakrabarty , Souradip Pal

Traditional sparse and dense retrieval methods struggle to leverage general world knowledge and often fail to capture the nuanced features of queries and products. With the advent of large language models (LLMs), industrial search systems…

Information Retrieval · Computer Science 2025-07-14 Ming Pang , Chunyuan Yuan , Xiaoyu He , Zheng Fang , Donghao Xie , Fanyi Qu , Xue Jiang , Changping Peng , Zhangang Lin , Ching Law , Jingping Shao

Information retrieval systems such as open web search and recommendation systems are ubiquitous and significantly impact how people receive and consume online information. Previous research has shown the importance of fairness in…

Information Retrieval · Computer Science 2025-03-28 Fumian Chen , Hui Fang

This paper presents a novel approach to predicting buying intent and product demand in e-commerce settings, leveraging a Deep Q-Network (DQN) inspired architecture. In the rapidly evolving landscape of online retail, accurate prediction of…

Machine Learning · Computer Science 2025-06-24 Aditi Madhusudan Jain

Sequential recommender systems have recently achieved significant performance improvements with the exploitation of deep learning (DL) based methods. However, although various DL-based methods have been introduced, most of them only focus…

Information Retrieval · Computer Science 2022-03-29 Joo-yeong Song , Bongwon Suh

The paradigm shift from item-centric ranking to answer-centric synthesis is redefining the role of search engines. While recent industrial progress has applied generative techniques to closed-set item ranking in e-commerce, research and…

Computation and Language · Computer Science 2026-03-12 Wei Wu , Peilun Zhou , Liyi Chen , Qimeng Wang , Chengqiang Lu , Yan Gao , Yi Wu , Yao Hu , Hui Xiong

The rapid advancement of large language models (LLMs) has transformed the landscape of agentic information seeking capabilities through the integration of tools such as search engines and web browsers. However, current mainstream approaches…

Computation and Language · Computer Science 2025-05-29 Dingchu Zhang , Yida Zhao , Jialong Wu , Baixuan Li , Wenbiao Yin , Liwen Zhang , Yong Jiang , Yufeng Li , Kewei Tu , Pengjun Xie , Fei Huang

Augmenting language models with a retrieval mechanism has been shown to significantly improve their performance while keeping the number of parameters low. Retrieval-augmented models commonly rely on a semantic retrieval mechanism based on…

Computation and Language · Computer Science 2023-07-06 Ehsan Doostmohammadi , Tobias Norlund , Marco Kuhlmann , Richard Johansson
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