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[Background] Emotional Intelligence (EI) can impact Software Engineering (SE) outcomes through improved team communication, conflict resolution, and stress management. SE workers face increasing pressure to develop both technical and…

Software Engineering · Computer Science 2025-02-10 Allysson Allex Araújo , Marcos Kalinowski , Matheus Paixao , Daniel Graziotin

Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…

Computation and Language · Computer Science 2024-10-29 Haiquan Zhao , Lingyu Li , Shisong Chen , Shuqi Kong , Jiaan Wang , Kexin Huang , Tianle Gu , Yixu Wang , Wang Jian , Dandan Liang , Zhixu Li , Yan Teng , Yanghua Xiao , Yingchun Wang

Large Language Models (LLMs) have shown remarkable performance in various emotion recognition tasks, thereby piquing the research community's curiosity for exploring their potential in emotional intelligence. However, several issues in the…

Computation and Language · Computer Science 2024-08-08 Zaijing Li , Gongwei Chen , Rui Shao , Yuquan Xie , Dongmei Jiang , Liqiang Nie

Large language models (LLMs) demonstrate strong cognitive intelligence (IQ), yet many real-world interactions also require emotional intelligence (EQ) to produce responses that are both factually reliable and emotionally appropriate. In…

Computation and Language · Computer Science 2026-03-18 Yifei Zhang , Mingyang Li , Henry Gao , Liang Zhao

Evaluating the emotional intelligence (EI) of audio language models (ALMs) is critical. However, existing benchmarks mostly rely on synthesized speech, are limited to single-turn interactions, and depend heavily on open-ended scoring. This…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-27 Shuiyuan Wang , Zhixian Zhao , Hongfei Xue , Chengyou Wang , Shuai Wang , Hui Bu , Xin Xu , Lei Xie

The development of Large Language Models (LLMs) provides human-centered Artificial General Intelligence (AGI) with a glimmer of hope. Empathy serves as a key emotional attribute of humanity, playing an irreplaceable role in human-centered…

Artificial Intelligence · Computer Science 2024-08-26 Linzhuang Sun , Yao Dong , Nan Xu , Jingxuan Wei , Bihui Yu , Yin Luo

While the automatic evaluation of omni-modal large models (OLMs) is essential, assessing empathy remains a significant challenge due to its inherent affectivity. To investigate this challenge, we introduce AEQ-Bench (Audio Empathy Quotient…

Computation and Language · Computer Science 2026-01-16 Xuan Luo , Lewei Yao , Libo Zhao , Lanqing Hong , Kai Chen , Dehua Tao , Daxin Tan , Ruifeng Xu , Jing Li

Recent advances in Large Language Models (LLMs) have significantly improved natural language understanding and generation, enhancing Human-Computer Interaction (HCI). However, LLMs are limited to unimodal text processing and lack the…

Computer Vision and Pattern Recognition · Computer Science 2025-09-04 Chenxi Li

While increasing research focuses on the emotional well-being of agile team members, a significant gap remains in emotion monitoring studies for Scrum Masters and meeting organizers, whose impact on team dynamics is crucial. This paper…

Artificial Intelligence · Computer Science 2026-05-19 Jingni Huang , Peter Bloodsworth

Large language models (LLMs) show increasingly advanced emergent capabilities and are being incorporated across various societal domains. Understanding their behavior and reasoning abilities therefore holds significant importance. We argue…

Computation and Language · Computer Science 2024-08-09 Thilo Hagendorff , Ishita Dasgupta , Marcel Binz , Stephanie C. Y. Chan , Andrew Lampinen , Jane X. Wang , Zeynep Akata , Eric Schulz

Emotion recognition from electroencephalography (EEG) signals remains challenging due to high inter-subject variability, limited labeled data, and the lack of interpretable reasoning in existing approaches. While recent multimodal large…

Machine Learning · Computer Science 2026-01-14 Fei Ma , Han Lin , Yifan Xie , Hongwei Ren , Xiaoyu Shen , Wenbo Ding , Qi Tian

The recent advancement of Multimodal Large Language Models (MLLMs) is transforming human-computer interaction (HCI) from surface-level exchanges into more nuanced and emotionally intelligent communication. To realize this shift, emotion…

Artificial Intelligence · Computer Science 2026-01-06 Hyeongseop Rha , Jeong Hun Yeo , Yeonju Kim , Yong Man Ro

This paper presents a detailed system description of our entry for the WASSA 2024 Task 2, focused on cross-lingual emotion detection. We utilized a combination of large language models (LLMs) and their ensembles to effectively understand…

Computation and Language · Computer Science 2024-10-22 Ram Mohan Rao Kadiyala

The rise of large language models (LLMs) and instruction tuning has led to the current trend of instruction-tuned large language and vision models (LLVMs). This trend involves either meticulously curating numerous instruction tuning…

Computer Vision and Pattern Recognition · Computer Science 2024-07-18 Byung-Kwan Lee , Beomchan Park , Chae Won Kim , Yong Man Ro

Large Language Models (LLMs) have demonstrated remarkable capabilities across various NLP tasks but struggle with code-mixed (or code-switched) language understanding. For example, prior work benchmarking the performance of multilingual…

Computation and Language · Computer Science 2025-07-10 Wenbo Zhang , Aditya Majumdar , Amulya Yadav

The furnishing of multi-modal large language models (MLLMs) has led to the emergence of numerous benchmark studies, particularly those evaluating their perception and understanding capabilities. Among these, understanding image-evoked…

Multimedia · Computer Science 2025-09-18 Lancheng Gao , Ziheng Jia , Yunhao Zeng , Wei Sun , Yiming Zhang , Wei Zhou , Guangtao Zhai , Xiongkuo Min

This paper explores the potential of large language models (LLMs) as reliable analytical tools in linguistic research, focusing on the emergence of affective meanings in temporal expressions involving manner-of-motion verbs. While LLMs like…

Computation and Language · Computer Science 2025-07-15 Rosa Illan Castillo , Javier Valenzuela

Multimodal emotion recognition is an important research topic in artificial intelligence, whose main goal is to integrate multimodal clues to identify human emotional states. Current works generally assume accurate labels for benchmark…

Emotional support is a core capability in human-AI interaction, with applications including psychological counseling, role play, and companionship. However, existing evaluations of large language models (LLMs) often rely on short, static…

Computation and Language · Computer Science 2025-11-13 Zhouxing Tan , Ruochong Xiong , Yulong Wan , Jinlong Ma , Hanlin Xue , Qichun Deng , Haifeng Jing , Zhengtong Zhang , Depei Liu , Shiyuan Luo , Junfei Liu

The performance of speech emotion recognition (SER) is limited by the insufficient emotion information in unimodal systems and the feature alignment difficulties in multimodal systems. Recently, multimodal large language models (MLLMs) have…

Sound · Computer Science 2025-09-22 Yiqing Yang , Man-Wai Mak