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This paper investigates the potential of Virtual Reality (VR) as a research tool for studying diversity and inclusion characteristics in the context of human-robot interactions (HRI). Some exclusive advantages of using VR in HRI are…

Robotics · Computer Science 2023-09-27 André Helgert , Sabrina C. Eimler , Carolin Straßmann

Spoken English proficiency is a powerful driver of economic mobility for low-income Indian youth, yet opportunities for spoken practice remain scarce in schools. We investigate the deployment of a voice-based chatbot for English…

Human-Computer Interaction · Computer Science 2026-02-09 Sneha Shashidhara , Vivienne Bihe Chi , Abhay P Singh , Lyle Ungar , Sharath Chandra Guntuku

Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

Human-Computer Interaction · Computer Science 2023-11-22 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

In this paper, we present findings from an semi-experimental exploration of rater diversity and its influence on safety annotations of conversations generated by humans talking to a generative AI-chat bot. We find significant differences in…

Human-Computer Interaction · Computer Science 2023-05-12 Lora Aroyo , Mark Diaz , Christopher Homan , Vinodkumar Prabhakaran , Alex Taylor , Ding Wang

Recently, chatbots received an increased attention from industry and diverse research communities as a dialogue-based interface providing advanced human-computer interactions. On the other hand, Open Data continues to be an important trend…

Information Retrieval · Computer Science 2019-09-13 Sophia Keyner , Vadim Savenkov , Svitlana Vakulenko

The advent of ChatGPT, a large language model-powered chatbot, has prompted questions about its potential implications for traditional search engines. In this study, we investigate the differences in user behavior when employing search…

Artificial Intelligence · Computer Science 2023-07-04 Ruiyun Xu , Yue Feng , Hailiang Chen

Since its recent debut, ChatGPT has become a global sensation and significantly impacted the field of education. Both educational researchers and practitioners have identified opportunities as well as risks associated with the use of this…

Human-Computer Interaction · Computer Science 2025-08-26 Surat Teerakapibal , Poompak Kusawat

In this paper, we elaborate on how AI can support diversity and inclusion and exemplify research projects conducted in that direction. We start by looking at the challenges and progress in making large language models (LLMs) more…

Mental health challenges among Indian adolescents are shaped by unique cultural and systemic barriers, including high social stigma and limited professional support. Through a mixed-methods study involving a survey of 278 adolescents and…

Computers and Society · Computer Science 2025-03-12 Neil K. R. Sehgal , Hita Kambhamettu , Sai Preethi Matam , Lyle Ungar , Sharath Chandra Guntuku

Chatbots powered by artificial intelligence (AI) have rapidly become a significant part of everyday life, with over a quarter of American adults using them multiple times per week. While these tools offer potential benefits and risks, a…

Computation and Language · Computer Science 2025-04-04 Joseph Heffner , Chongyu Qin , Martin Chadwick , Chris Knutsen , Christopher Summerfield , Zeb Kurth-Nelson , Robb B. Rutledge

In recent years, public discourse has blamed digital technologies for making people feel "alone together," distracting us from engaging with one another, even when we are interacting in-person. We argue that in order to design technologies…

Human-Computer Interaction · Computer Science 2022-02-04 Szu-Yu , Liu , Brian A. Smith , Rajan Vaish , Andrés Monroy-Hernández

There is an urgent need to incorporate the perspectives of culturally diverse groups into AI developments. We present a novel conceptual framework for research that aims to expand, reimagine, and reground mainstream visions of AI using…

Human-Computer Interaction · Computer Science 2024-03-11 Xiao Ge , Chunchen Xu , Daigo Misaki , Hazel Rose Markus , Jeanne L Tsai

Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…

Generative AI models continue to become more powerful. The launch of ChatGPT in November 2022 has ushered in a new era of AI. ChatGPT and other similar chatbots have a range of capabilities, from answering student homework questions to…

Computers and Society · Computer Science 2023-06-14 Yanchen Wang , Lisa Singh

Chatbots, taking advantage of the success of the messaging apps and recent advances in Artificial Intelligence, have become very popular, from helping business to improve customer services to chatting to users for the sake of conversation…

Computation and Language · Computer Science 2018-02-21 Ana Paula Appel , Paulo Rodrigo Cavalin , Marisa Affonso Vasconcelos , Claudio Santos Pinhanez

Introduction: The use of chatbots is becoming increasingly important across various aspects of daily life. However, the privacy concerns associated with these communications have not yet been thoroughly addressed. The aim of this study was…

Human-Computer Interaction · Computer Science 2025-08-12 Julia Ive , Vishal Yadav , Mariia Ignashina , Matthew Rand , Paulina Bondaronek

Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…

Human-Computer Interaction · Computer Science 2026-02-25 Griffin Pitts , Sanaz Motamedi

As AI chatbots shift from tools to companions, critical questions arise: who controls the conversation in human-AI chatrooms? This paper explores perceived human and AI agency in sustained conversation. We report a month-long longitudinal…

Human-Computer Interaction · Computer Science 2026-04-15 Bhada Yun , Evgenia Taranova , April Yi Wang

The potential of ChatGPT to transform the education landscape is drawing increasing attention. With its translation-related capabilities being tested and examined, ChatGPT presents both opportunities and challenges for translation training.…

Human-Computer Interaction · Computer Science 2024-06-11 Lulu Wang , Simin Xu , Kanglong Liu

Artificial intelligence chatbots have achieved unprecedented adoption, with millions now using these systems for emotional support and companionship in contexts of widespread social isolation and capacity-constrained mental health services.…