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In this paper, we outline the vision of chatbots that facilitate the interaction between citizens and policy-makers at the city scale. We report the results of a co-design session attended by more than 60 participants. We give an outlook of…

Social and Information Networks · Computer Science 2017-08-10 Pavel Kucherbaev , Achilleas Psyllidis , Alessandro Bozzon

The article introduces the concept of "diversity-aware" robotics and discusses the need to develop computational models to embed robots with diversity-awareness: that is, robots capable of adapting and re-configuring their behavior to…

Robotics · Computer Science 2022-10-11 Carmine Recchiuto , Antonio Sgorbissa

Context: Online collaborative creation of models is becoming commonplace. Collaborative modeling using chatbots and natural language may lower the barriers to modeling for users from different domains. Objective: We compare the perceived…

Human-Computer Interaction · Computer Science 2024-08-27 Ranci Ren , John W. Castro , Santiago R. Acuña , Oscar Dieste , Silvia T. Acuña

Chatbots' role in fostering self-reflection is now widely recognized, especially in inducing users' behavior change. While the benefits of 24/7 availability, scalability, and consistent responses have been demonstrated in contexts such as…

Human-Computer Interaction · Computer Science 2024-05-27 Riku Arakawa , Hiromu Yakura

The unequal distribution of educational opportunities carries the risk of having a long-term negative impact on general social peace, a country's economy and basic democratic structures. In contrast to this observable development is the…

Computers and Society · Computer Science 2024-12-24 Stefan Pietrusky

Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…

Human-Computer Interaction · Computer Science 2020-11-13 Mlađan Jovanović , Marcos Baez , Fabio Casati

LLM-based chatbots are now being specifically designed to facilitate social companionship, even romantic relationships, incorporating features that parallel human relationship dynamics. This has led a subset of users to form romantic…

Human-Computer Interaction · Computer Science 2025-11-26 Paula Ebner , Jessica Szczuka

Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Human-Computer Interaction · Computer Science 2020-03-24 Ziang Xiao , Michelle X. Zhou , Q. Vera Liao , Gloria Mark , Changyan Chi , Wenxi Chen , Huahai Yang

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

The unreflected promotion of diversity as a value in social interactions -- including technology-mediated ones -- risks emphasizing the benefits of inclusion at the cost of not recognizing the potential harm from failing to protect…

Social and Information Networks · Computer Science 2021-09-24 Paula Helm , Loizos Michael , Laura Schelenz

\textbf{Background:} Fairness and diversity are receiving growing attention in software engineering, particularly as AI and machine learning systems increasingly influence decision-making processes. While fairness is often examined at the…

Software Engineering · Computer Science 2026-03-16 Cleyton Magalhes , Ronnie de Souza Santos , Bimpe Ayoola , Brody Stuart-Verner , Italo Santos

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

Computers and Society · Computer Science 2014-08-29 Nikolaos Polatidis

This paper addresses the issue of connecting people online to help them find support with their day-to-day problems. We make use of declarative norms for mediating online interactions, and we specifically focus on the issue of leveraging…

Artificial Intelligence · Computer Science 2024-02-08 Nardine Osman , Bruno Rosell i Gui , Carles Sierra

There are both benefits and drawbacks to cultural diversity. It can lead to friction and exacerbate differences. However, as with biological diversity, cultural diversity is valuable in times of upheaval; if a previously effective solution…

Neurons and Cognition · Quantitative Biology 2019-07-19 Liane Gabora , Stefan Leijnen

The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…

Human-Computer Interaction · Computer Science 2021-11-03 Johanna Schmidhuber , Stephan Schlögl , Christian Ploder

Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and…

Human-Computer Interaction · Computer Science 2019-07-04 Allison Perrone , Justin Edwards

People can generate high-quality ideas by building on each other's ideas. By enabling individuals to contribute their ideas at their own comfortable time and method (i.e., asynchronous ideation), they can deeply engage in ideation and…

Human-Computer Interaction · Computer Science 2025-03-06 Joongi Shin , Ankit Khatri , Michael A. Hedderich , Andrés Lucero , Antti Oulasvirta

Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Human-Computer Interaction · Computer Science 2026-04-14 Yulin Yu , Yizhou Li , Siddharth Suri , Scott Counts

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang