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Patient-clinician communication is an asymmetric-information problem: patients often do not disclose fears, misconceptions, or practical barriers unless clinicians elicit them skillfully. Effective medical dialogue therefore requires…

Computation and Language · Computer Science 2026-04-13 Yikun Han , Joey Chan , Jingyuan Chen , Mengting Ai , Simo Du , Yue Guo

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants,…

Computation and Language · Computer Science 2020-02-05 Abhinav Rastogi , Xiaoxue Zang , Srinivas Sunkara , Raghav Gupta , Pranav Khaitan

Within Dialogue Modeling research in AI and NLP, considerable attention has been spent on ``dialogue state tracking'' (DST), which is the ability to update the representations of the speaker's needs at each turn in the dialogue by taking…

Progress in conversational information access (CIA) systems has been hindered by the difficulty of evaluating such systems with reproducible experiments. While user simulation offers a promising solution, the lack of infrastructure and…

Information Retrieval · Computer Science 2025-10-27 Nolwenn Bernard , Sharath Chandra Etagi Suresh , Krisztian Balog , ChengXiang Zhai

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Conversational AI is constrained in many real-world settings where only one side of a dialogue can be recorded, such as telemedicine, call centers, and smart glasses. We formalize this as the one-sided conversation problem (1SC): inferring…

Computation and Language · Computer Science 2026-04-20 Victoria Ebert , Rishabh Singh , Tuochao Chen , Noah A. Smith , Shyamnath Gollakota

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Recent advancements in Large Audio Language Models (LALMs) have demonstrated exceptional performance in speech recognition and translation. However, existing models often suffer from a disconnect between perception and expression, resulting…

Sound · Computer Science 2026-03-02 Yueran Hou , Peilei Jia , Zihan Sun , Qihang Lu , Wenbing Yang , Yingming Gao , Ya Li , Jun Gao

In this study, we investigate the feasibility of using a human-centered artificial intelligence (AI) chat platform where medical specialists collaboratively assess complex cases. As the target population for this platform, we focus on…

Human-Computer Interaction · Computer Science 2025-03-24 Shinnosuke Sawano , Satoshi Kodera

To achieve the long-term goal of machines being able to engage humans in conversation, our models should captivate the interest of their speaking partners. Communication grounded in images, whereby a dialogue is conducted based on a given…

Computation and Language · Computer Science 2020-05-01 Kurt Shuster , Samuel Humeau , Antoine Bordes , Jason Weston

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

This workshop focused on identifying the challenges and dynamics between people and robots to foster short interactions and long-lasting relationships in different fields, from educational, service, collaborative, companion, care-home and…

Robotics · Computer Science 2023-11-10 Alessandra Rossi , Patrick Holthaus , Gabriella Lakatos , Sílvia Moros , Lewis Riches

Humans work together to solve common problems by having discussions, explaining, and agreeing or disagreeing with each other. Similarly, if a system can have discussions with humans when solving tasks, it can improve the system's…

Computation and Language · Computer Science 2024-01-31 Masahiro Kaneko , Graham Neubig , Naoaki Okazaki

Large, transformer-based pretrained language models like BERT, GPT, and T5 have demonstrated a deep understanding of contextual semantics and language syntax. Their success has enabled significant advances in conversational AI, including…

Computation and Language · Computer Science 2023-02-17 Christopher Richardson , Larry Heck

Research shows that dialogue, the interactive process through which participants articulate their thinking, plays a central role in constructing shared understanding, coordinating action, and shaping learning outcomes in teams. Analysing…

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

Robotics · Computer Science 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Existing task-oriented conversational search systems heavily rely on domain ontologies with pre-defined slots and candidate value sets. In practical applications, these prerequisites are hard to meet, due to the emerging new user…

Computation and Language · Computer Science 2023-05-09 Yuxia Wu , Tianhao Dai , Zhedong Zheng , Lizi Liao

Conversational diagnosis requires multi-turn history-taking, where an agent asks clarifying questions to refine differential diagnoses under incomplete information. Existing approaches often rely on the parametric knowledge of a model or…

Artificial Intelligence · Computer Science 2026-02-04 Jeongmoon Won , Seungwon Kook , Yohan Jo