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Toxicity on GitHub can severely impact Open Source Software (OSS) development communities. To mitigate such behavior, a better understanding of its nature and how various measurable characteristics of project contexts and participants are…

Software Engineering · Computer Science 2025-02-13 Jaydeb Sarker , Asif Kamal Turzo , Amiangshu Bosu

Toxicity in bug report discussions poses significant challenges to the collaborative dynamics of open-source software development. Bug reports are crucial for identifying and resolving defects, yet their inherently problem-focused nature…

Software Engineering · Computer Science 2025-05-05 Mia Mohammad Imran , Jaydeb Sarker

Although issues of open source software are created to discuss and solve technical problems, conversations can become heated, with discussants getting angry and/or agitated for a variety of reasons, such as poor suggestions or violation of…

Software Engineering · Computer Science 2022-04-04 Isabella Ferreira , Bram Adams , Jinghui Cheng

Code review is an important quality assurance activity for software development. Code review discussions among developers and maintainers can be heated and sometimes involve personal attacks and unnecessary disrespectful comments,…

Software Engineering · Computer Science 2021-08-24 Isabella Ferreira , Jinghui Cheng , Bram Adams

To foster collaboration and inclusivity in Open Source Software (OSS) projects, it is crucial to understand and detect patterns of toxic language that may drive contributors away, especially those from underrepresented communities. Although…

Software Engineering · Computer Science 2023-07-31 Ramtin Ehsani , Rezvaneh Rezapour , Preetha Chatterjee

Most modern Issue Tracking Systems (ITSs) for open source software (OSS) projects allow users to add comments to issues. Over time, these comments accumulate into discussion threads embedded with rich information about the software project,…

Software Engineering · Computer Science 2019-02-20 Deeksha Arya , Wenting Wang , Jin L. C. Guo , Jinghui Cheng

Given the democratic nature of open source development, code review and issue discussions may be uncivil. Incivility, defined as features of discussion that convey an unnecessarily disrespectful tone, can have negative consequences to open…

Software Engineering · Computer Science 2023-12-20 Isabella Ferreira , Ahlaam Rafiq , Jinghui Cheng

Usability is a crucial factor but one of the most neglected concerns in open source software (OSS). While far from an ideal approach, a common practice that OSS communities adopt to collaboratively address usability is through discussions…

Human-Computer Interaction · Computer Science 2023-11-13 Arghavan Sanei , Jinghui Cheng

Toxic interactions in Open Source Software (OSS) communities reduce contributor engagement and threaten project sustainability. Preventing such toxicity before it emerges requires a clear understanding of how harmful conversations unfold.…

Software Engineering · Computer Science 2025-12-18 Mia Mohammad Imran , Robert Zita , Rahat Rizvi Rahman , Preetha Chatterjee , Kostadin Damevski

In the world of open-source software (OSS), the number of known vulnerabilities has tremendously increased. The GitHub Advisory Database contains advisories for security risks in GitHub-hosted OSS projects. As of 09/25/2023, there are…

Cryptography and Security · Computer Science 2025-01-30 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

Technical debt (TD) refers to delayed tasks and immature artifacts that may bring short-term benefits but incur extra costs of change during maintenance and evolution in the long term. TD has been extensively studied in the past decade, and…

Software Engineering · Computer Science 2022-12-13 Zengyang Li , Yilin Peng , Peng Liang , Apostolos Ampatzoglou , Ran Mo , Hui Liu , Xiaoxiao Qi

Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

Human-Computer Interaction · Computer Science 2019-02-21 Jinghui Cheng , Jin L. C. Guo

GitHub recommends that projects adopt a security file that outlines vulnerability reporting procedures. However, the effectiveness and operational challenges of such files are not yet fully understood. This study aims to clarify the…

Software Engineering · Computer Science 2025-10-17 Rintaro Kanaji , Brittany Reid , Yutaro Kashiwa , Raula Gaikovina Kula , Hajimu Iida

Given the rapid growth of Open-Source Software (OSS) projects, ethical considerations are becoming more important. Past studies focused on specific ethical issues (e.g., gender bias and fairness in OSS). There is little to no study on the…

Software Engineering · Computer Science 2023-02-24 Hsu Myat Win , Haibo Wang , Shin Hwei Tan

In this paper, we present an analysis of more than 500K comments from open-source repositories of software systems. Our aim is to empirically determine how developers interact with each other under certain psychological conditions generated…

Software Engineering · Computer Science 2018-03-20 Giuseppe Destefanis , Marco Ortu , Steve Counsell , Stephen Swift , Roberto Tonelli , Michele Marchesi

In the rapidly evolving landscape of software development, addressing security vulnerabilities in open-source software (OSS) has become critically important. However, existing research and tools from both academia and industry mainly relied…

Software Engineering · Computer Science 2025-04-01 Lyuye Zhang , Jiahui Wu , Chengwei Liu , Kaixuan Li , Xiaoyu Sun , Lida Zhao , Chong Wang , Yang Liu

User forums of Open Source Software (OSS) enable end-users to collaboratively discuss problems concerning the OSS applications. Despite decades of research on OSS, we know very little about how end-users engage with OSS communities on these…

Software Engineering · Computer Science 2022-04-11 Jazlyn Hellman , Jiahao Chen , Md. Sami Uddin , Jinghui Cheng , Jin L. C. Guo

Open-source Software (OSS) has become a valuable resource in both industry and academia over the last few decades. Despite the innovative structures they develop to support the projects, OSS projects and their communities have complex needs…

Software Engineering · Computer Science 2023-04-04 Yibo Yan , Seth Frey , Amy Zhang , Vladimir Filkov , Likang Yin

In open-source software (OSS), software vulnerabilities have significantly increased. Although researchers have investigated the perspectives of vulnerability reporters and OSS contributor security practices, understanding the perspectives…

Software Engineering · Computer Science 2025-02-04 Jessy Ayala , Yu-Jye Tung , Joshua Garcia

This paper illustrates an empirical study of the working efficiency of machine learning techniques in classifying code review text by semantic meaning. The code review comments from the source control repository in GitHub were extracted for…

Software Engineering · Computer Science 2025-08-25 Shadikur Rahman , Umme Ayman Koana , Hasibul Karim Shanto , Mahmuda Akter , Chitra Roy , Aras M. Ismael
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