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Conventional Voice Assistants (VAs) rely on traditional language models to discern user intent and respond to their queries, leading to interactions that often lack a broader contextual understanding, an area in which Large Language Models…

Human-Computer Interaction · Computer Science 2024-12-02 Amama Mahmood , Junxiang Wang , Bingsheng Yao , Dakuo Wang , Chien-Ming Huang

Large language models (LLMs) are increasingly used for analytical tasks, yet their effectiveness in real-world applications remains underexamined, partly due to the opacity of proprietary models. We evaluate ChatGPT (GPT-3.5 and GPT-4) on…

Human-Computer Interaction · Computer Science 2026-03-25 Jonas Oppenlaender , Joonas Hämäläinen

In the rapidly evolving field of business process management, there is a growing need for analytical tools that can transform complex data into actionable insights. This research introduces a novel approach by integrating Large Language…

Computation and Language · Computer Science 2024-05-20 Mehrdad Agha Mohammad Ali Kermani , Hamid Reza Seddighi , Mehrdad Maghsoudi

The tasks of out-of-domain (OOD) intent discovery and generalized intent discovery (GID) aim to extend a closed intent classifier to open-world intent sets, which is crucial to task-oriented dialogue (TOD) systems. Previous methods address…

Computation and Language · Computer Science 2023-10-17 Xiaoshuai Song , Keqing He , Pei Wang , Guanting Dong , Yutao Mou , Jingang Wang , Yunsen Xian , Xunliang Cai , Weiran Xu

Large language models (LLMs) have become integral to modern Human-AI collaboration workflows, where accurately understanding user intent serves as a crucial step for generating satisfactory responses. Context-aware intent understanding,…

Computation and Language · Computer Science 2026-03-05 Guanming Liu , Meng Wu , Peng Zhang , Yu Zhang , Yubo Shu , Xianliang Huang , Kainan Tu , Ning Gu , Liuxin Zhang , Qianying Wang , Tun Lu

Improving the effectiveness of human-robot interaction requires social robots to accurately infer human goals through robust intention understanding. This challenge is particularly critical in multimodal settings, where agents must…

Human-Computer Interaction · Computer Science 2026-04-28 Hamed Rahimi , Clemence Grislain , Adrien Jacquet Cretides , Olivier Sigaud , Mohamed Chetouani

In this paper, we introduce Auto-Intent, a method to adapt a pre-trained large language model (LLM) as an agent for a target domain without direct fine-tuning, where we empirically focus on web navigation tasks. Our approach first discovers…

Computation and Language · Computer Science 2024-10-31 Jaekyeom Kim , Dong-Ki Kim , Lajanugen Logeswaran , Sungryull Sohn , Honglak Lee

Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Computation and Language · Computer Science 2025-12-02 Breanna E. Green , Ashley L. Shea , Pengfei Zhao , Drew B. Margolin

Automatic analysis of user reviews to understand user sentiments toward app functionality (i.e. app features) helps align development efforts with user expectations and needs. Recent advances in Large Language Models (LLMs) such as ChatGPT…

Computation and Language · Computer Science 2025-02-11 Faiz Ali Shah , Ahmed Sabir , Rajesh Sharma , Dietmar Pfahl

Large Language Model (LLM) assistants, such as ChatGPT, have emerged as potential alternatives to search methods for helping users navigate complex, feature-rich software. LLMs use vast training data from domain-specific texts, software…

Human-Computer Interaction · Computer Science 2024-02-14 Anjali Khurana , Hari Subramonyam , Parmit K Chilana

As Large-Scale Language Models (LLMs) continue to evolve, they demonstrate significant enhancements in performance and an expansion of functionalities, impacting various domains, including education. In this study, we conducted interviews…

Human-Computer Interaction · Computer Science 2024-07-18 He Zhang , Jingyi Xie , Chuhao Wu , Jie Cai , ChanMin Kim , John M. Carroll

ChatGPT and other large language models (LLMs) promise to revolutionize software development by automatically generating code from program specifications. We assess the performance of ChatGPT's GPT-3.5-turbo model on LeetCode, a popular…

Software Engineering · Computer Science 2024-11-13 Minda Li , Bhaskar Krishnamachari

Recently, large pretrained language models have demonstrated strong language understanding capabilities. This is particularly reflected in their zero-shot and in-context learning abilities on downstream tasks through prompting. To assess…

Computation and Language · Computer Science 2023-08-21 Mutian He , Philip N. Garner

With the advent of large language models (LLMs), in both the open source and proprietary domains, attention is turning to how to exploit such artificial intelligence (AI) systems in assisting complex scientific tasks, such as material…

Human-Computer Interaction · Computer Science 2024-01-26 Yongtao Liu , Marti Checa , Rama K. Vasudevan

GPT-3.5 and GPT-4 are the two most widely used large language model (LLM) services. However, when and how these models are updated over time is opaque. Here, we evaluate the March 2023 and June 2023 versions of GPT-3.5 and GPT-4 on several…

Computation and Language · Computer Science 2023-11-01 Lingjiao Chen , Matei Zaharia , James Zou

Large Language Models are rapidly emerging as web-native interfaces to social platforms. On the social web, users frequently have ambiguous and dynamic goals, making complex intent understanding-rather than single-turn execution-the…

Artificial Intelligence · Computer Science 2026-01-27 Zenghua Liao , Jinzhi Liao , Xiang Zhao

Previous learning-based vulnerability detection methods relied on either medium-sized pre-trained models or smaller neural networks from scratch. Recent advancements in Large Pre-Trained Language Models (LLMs) have showcased remarkable…

Software Engineering · Computer Science 2024-01-30 Xin Zhou , Ting Zhang , David Lo

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Understanding how users authentically interact with Large Language Models (LLMs) remains a significant challenge in human-computer interaction research. Most existing studies rely on self-reported usage patterns or controlled experimental…

Computers and Society · Computer Science 2025-09-18 Kalyani Khona

This paper extends recent investigations on the emotional reasoning abilities of Large Language Models (LLMs). Current research on LLMs has not directly evaluated the distinction between how LLMs predict the self-attribution of emotions and…

Artificial Intelligence · Computer Science 2024-08-27 Ala N. Tak , Jonathan Gratch