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For large-scale distributed systems, it's crucial to efficiently diagnose the root causes of incidents to maintain high system availability. The recent development of microservice architecture brings three major challenges (i.e., operation,…

Software Engineering · Computer Science 2021-09-23 Hanzhang Wang , Zhengkai Wu , Huai Jiang , Yichao Huang , Jiamu Wang , Selcuk Kopru , Tao Xie

With the continued migration of storage to cloud database systems,the impact of slow queries in such systems on services and user experience is increasing. Root-cause diagnosis plays an indispensable role in facilitating slow-query…

Microservice systems expose rich telemetry streams, including metrics, logs, and distributed traces. Existing performance anomaly detection methods increasingly model these systems as graphs, where nodes represent services and edges…

Software Engineering · Computer Science 2026-05-26 Yunjian Ma

Despite engineering workflows that aim to prevent buggy code from being deployed, bugs still make their way into the Facebook app. When symptoms of these bugs, such as user submitted reports and automatically captured crashes, are reported,…

Software Engineering · Computer Science 2021-03-18 Vijayaraghavan Murali , Edward Yao , Umang Mathur , Satish Chandra

While cloud-native microservice architectures have revolutionized software development, their inherent operational complexity makes failure Root Cause Analysis (RCA) a critical yet challenging task. Numerous data-driven RCA models have been…

Software Engineering · Computer Science 2025-12-24 Aoyang Fang , Songhan Zhang , Yifan Yang , Haotong Wu , Junjielong Xu , Xuyang Wang , Rui Wang , Manyi Wang , Qisheng Lu , Pinjia He

To assist IT service developers and operators in managing their increasingly complex service landscapes, there is a growing effort to leverage artificial intelligence in operations. To speed up troubleshooting, log anomaly detection has…

Machine Learning · Computer Science 2024-05-24 Thorsten Wittkopp , Philipp Wiesner , Odej Kao

Root cause analysis (RCA) in microservice systems is challenging, requiring on-call engineers to rapidly diagnose failures across heterogeneous telemetry such as metrics, logs, and traces. Traditional RCA methods often focus on single…

Artificial Intelligence · Computer Science 2025-08-19 Yifang Tian , Yaming Liu , Zichun Chong , Zihang Huang , Hans-Arno Jacobsen

This paper introduces a new structural causal model tailored for representing threshold-based IT systems and presents a new algorithm designed to rapidly detect root causes of anomalies in such systems. When root causes are not causally…

Artificial Intelligence · Computer Science 2024-07-30 Lei Zan , Charles K. Assaad , Emilie Devijver , Eric Gaussier , Ali Aït-Bachir

Process mining techniques can help organizations to improve their operational processes. Organizations can benefit from process mining techniques in finding and amending the root causes of performance or compliance problems. Considering the…

Machine Learning · Computer Science 2021-08-18 Mahnaz Sadat Qafari , Wil van der Aalst

Modern applications are built as large, distributed systems spanning numerous modules, teams, and data centers. Despite robust engineering and recovery strategies, failures and performance issues remain inevitable, risking significant…

Widely adopted for their scalability and flexibility, modern microservice systems present unique failure diagnosis challenges due to their independent deployment and dynamic interactions. This complexity can lead to cascading failures that…

Software Engineering · Computer Science 2025-01-15 Shenglin Zhang , Sibo Xia , Wenzhao Fan , Binpeng Shi , Xiao Xiong , Zhenyu Zhong , Minghua Ma , Yongqian Sun , Dan Pei

An application's performance regressions can be detected by both application or microbenchmarks. While application benchmarks stress the system under test by sending synthetic but realistic requests which, e.g., simulate real user traffic,…

Distributed, Parallel, and Cluster Computing · Computer Science 2023-11-08 Nils Japke , Christoph Witzko , Martin Grambow , David Bermbach

Granger causality is a widely-used criterion for analyzing interactions in large-scale networks. As most physical interactions are inherently nonlinear, we consider the problem of inferring the existence of pairwise Granger causality…

Machine Learning · Computer Science 2020-01-15 Saurabh Khanna , Vincent Y. F. Tan

Distributed tracing has become an essential technique for debugging and troubleshooting modern microservice-based applications, enabling software engineers to detect performance bottlenecks, identify failures, and gain insights into system…

Networking and Internet Architecture · Computer Science 2025-08-18 Linh-An Phan , MingXue Wang , Guangyu Wu , Wang Dawei , Chen Liqun , Li Jin

Root cause analysis (RCA) is essential for diagnosing failures within complex software systems to ensure system reliability. The highly distributed and interdependent nature of modern cloud-based systems often complicates RCA efforts,…

Software Engineering · Computer Science 2026-02-02 Evelien Riddell , James Riddell , Gengyi Sun , Michał Antkiewicz , Krzysztof Czarnecki

As the modern microservice architecture for cloud applications grows in popularity, cloud services are becoming increasingly complex and more vulnerable to misconfiguration and software bugs. Traditional approaches rely on expert input to…

Software Engineering · Computer Science 2026-05-21 Rohan Kumar , Jason Li , Zongshun Zhang , Syed Mohammad Qasim , Gianluca Stringhini , Ayse K. Coskun

Root Cause Analysis (RCA) is a crucial aspect of incident management in large-scale cloud services. While the term root cause analysis or RCA has been widely used, different studies formulate the task differently. This is because the term…

Software Engineering · Computer Science 2025-10-23 Aoyang Fang , Haowen Yang , Haoze Dong , Qisheng Lu , Junjielong Xu , Pinjia He

Finding the root causes of anomalies in cloud computing systems quickly is crucial to ensure availability and efficiency since accurate root causes can guide engineers to take appropriate actions to address the anomalies and maintain…

Human-Computer Interaction · Computer Science 2025-12-11 Shuhan Liu , Yunfan Zhou , Lu Ying , Yuan Tian , Jue Zhang , Shandan Zhou , Weiwei Cui , Qingwei Lin , Thomas Moscibroda , Haidong Zhang , Di Weng , Yingcai Wu

Performance in heterogeneous service-based systems shows non-determistic trends. Even for the same request type, latency may vary from one request to another. These variations can occur due to several reasons on different levels of the…

Software Engineering · Computer Science 2020-04-14 Vittorio Cortellessa , Luca Traini

Performance monitoring, anomaly detection, and root-cause analysis in complex cyber-physical systems (CPSs) are often highly intractable due to widely diverse operational modes, disparate data types, and complex fault propagation…

Machine Learning · Statistics 2018-06-01 Chao Liu , Kin Gwn Lore , Zhanhong Jiang , Soumik Sarkar