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People speak at different levels of specificity in different situations. Depending on their knowledge, interlocutors, mood, etc.} A conversational agent should have this ability and know when to be specific and when to be general. We…

Computation and Language · Computer Science 2017-02-23 Jiwei Li , Will Monroe , Dan Jurafsky

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Recently, there has been a great deal of research in emergent communication on artificial agents interacting in simulated environments. Recent studies have revealed that, in general, emergent languages do not follow the compositionality…

Computation and Language · Computer Science 2023-01-30 Rishi Hazra , Sonu Dixit , Sayambhu Sen

Motivated by the needs of resource constrained dialog policy learning, we introduce dialog policy via differentiable inductive logic (DILOG). We explore the tasks of one-shot learning and zero-shot domain transfer with DILOG on SimDial and…

Computation and Language · Computer Science 2020-11-12 Zhenpeng Zhou , Ahmad Beirami , Paul Crook , Pararth Shah , Rajen Subba , Alborz Geramifard

Learning task-oriented dialog policies via reinforcement learning typically requires large amounts of interaction with users, which in practice renders such methods unusable for real-world applications. In order to reduce the data…

Computation and Language · Computer Science 2022-07-04 Jorge A. Mendez , Alborz Geramifard , Mohammad Ghavamzadeh , Bing Liu

In task-oriented dialogs (TOD), reinforcement learning (RL) algorithms train a model to directly optimize response for task-related metrics. However, RL needs to perform exploration, which can be time-consuming due to the slow…

Computation and Language · Computer Science 2023-10-23 Xiao Yu , Qingyang Wu , Kun Qian , Zhou Yu

Reinforcement learning based dialogue policies are typically trained in interaction with a user simulator. To obtain an effective and robust policy, this simulator should generate user behaviour that is both realistic and varied. Current…

Computation and Language · Computer Science 2023-06-02 Simon Keizer , Caroline Dockes , Norbert Braunschweiler , Svetlana Stoyanchev , Rama Doddipatla

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Reinforcement learning methods are increasingly used to optimise dialogue policies from experience. Most current techniques are model-free: they directly estimate the utility of various actions, without explicit model of the interaction…

Artificial Intelligence · Computer Science 2013-04-09 Pierre Lison

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu

This paper describes a novel method by which a spoken dialogue system can learn to choose an optimal dialogue strategy from its experience interacting with human users. The method is based on a combination of reinforcement learning and…

Artificial Intelligence · Computer Science 2011-06-02 M. A. Walker

Conversational Recommender Systems (CRS) actively elicit user preferences to generate adaptive recommendations. Mainstream reinforcement learning-based CRS solutions heavily rely on handcrafted reward functions, which may not be aligned…

Information Retrieval · Computer Science 2023-11-01 Zhendong Chu , Nan Wang , Hongning Wang

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Learning an efficient manager of dialogue agent from data with little manual intervention is important, especially for goal-oriented dialogues. However, existing methods either take too many manual efforts (e.g. reinforcement learning…

Computation and Language · Computer Science 2019-08-16 Zhuoxuan Jiang , Xian-Ling Mao , Ziming Huang , Jie Ma , Shaochun Li

Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…

Computation and Language · Computer Science 2023-10-03 Lucen Zhong , Hengtong Lu , Caixia Yuan , Xiaojie Wang , Jiashen Sun , Ke Zeng , Guanglu Wan

Many task-oriented dialogue systems use deep reinforcement learning (DRL) to learn policies that respond to the user appropriately and complete the tasks successfully. Training DRL agents with diverse dialogue trajectories prepare them well…

Computation and Language · Computer Science 2021-06-10 Zhiwen Tang , Hrishikesh Kulkarni , Grace Hui Yang

In this paper, we analyze the performance of a multitask end-to-end transformer model on the task of conversational recommendations, which aim to provide recommendations based on a user's explicit preferences expressed in dialogue. While…

Computation and Language · Computer Science 2023-05-11 Naveen Ram , Dima Kuzmin , Ellie Ka In Chio , Moustafa Farid Alzantot , Santiago Ontanon , Ambarish Jash , Judith Yue Li

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…