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Emotion Recognition in Conversation (ERC) is critical for enabling natural human-machine interactions. However, existing methods predominantly employ categorical or dimensional emotion annotations, which often fail to adequately represent…
Understanding predictions made by deep neural networks is notoriously difficult, but also crucial to their dissemination. As all machine learning based methods, they are as good as their training data, and can also capture unwanted biases.…
Modeling emotion has become a challenge nowadays. Therefore, several models have been produced in order to express human emotional activity. However, only a few of them are currently able to express the close relationship existing between…
Traditional techniques for emotion recognition have focused on the facial expression analysis only, thus providing limited ability to encode context that comprehensively represents the emotional responses. We present deep networks for…
Detecting what emotions are expressed in text is a well-studied problem in natural language processing. However, research on finer grained emotion analysis such as what causes an emotion is still in its infancy. We present solutions that…
Mental health plays a crucial role in the overall well-being of an individual. In recent years, digital platforms have increasingly been used to expand mental health and emotional support. However, there are persistent challenges related to…
In conflict, people use emotional expressions to shape their counterparts' thoughts, feelings, and actions. This paper explores whether automatic text emotion recognition offers insight into this influence in the context of dispute…
Speech Emotion Recognition (SER) aims to help the machine to understand human's subjective emotion from only audio information. However, extracting and utilizing comprehensive in-depth audio information is still a challenging task. In this…
Rationality and emotion are two fundamental elements of humans. Endowing agents with rationality and emotion has been one of the major milestones in AI. However, in the field of conversational AI, most existing models only specialize in one…
Instruments such as eye-tracking devices have contributed to understanding how users interact with screen-based search engines. However, user-system interactions in audio-only channels -- as is the case for Spoken Conversational Search…
The prevalence of sarcasm in multimodal dialogues on the social platforms presents a crucial yet challenging task for understanding the true intent behind online content. Comprehensive sarcasm analysis requires two key aspects: Multimodal…
Non-speech emotion recognition has a wide range of applications including healthcare, crime control and rescue, and entertainment, to name a few. Providing these applications using edge computing has great potential, however, recent studies…
Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…
Empathy is critical to successful mental health support. Empathy measurement has predominantly occurred in synchronous, face-to-face settings, and may not translate to asynchronous, text-based contexts. Because millions of people use…
Existing user simulators (USs) for task-oriented dialogue systems only model user behaviour on semantic and natural language levels without considering the user persona and emotions. Optimising dialogue systems with generic user policies,…
Causal concept effect estimation is gaining increasing interest in the field of interpretable machine learning. This general approach explains the behaviors of machine learning models by estimating the causal effect of human-understandable…
Traditional recommendation models trained on observational interaction data have generated large impacts in a wide range of applications, it faces bias problems that cover users' true intent and thus deteriorate the recommendation…
Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…
Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…
Sequential experimental design to discover interventions that achieve a desired outcome is a key problem in various domains including science, engineering and public policy. When the space of possible interventions is large, making an…