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Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…

Computation and Language · Computer Science 2022-01-07 Ming Zhong , Yang Liu , Yichong Xu , Chenguang Zhu , Michael Zeng

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Dialogue summarization comes with its own peculiar challenges as opposed to news or scientific articles summarization. In this work, we explore four different challenges of the task: handling and differentiating parts of the dialogue…

Computation and Language · Computer Science 2021-09-20 Muhammad Khalifa , Miguel Ballesteros , Kathleen McKeown

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

Dialogue summarization involves a wide range of scenarios and domains. However, existing methods generally only apply to specific scenarios or domains. In this study, we propose a new pre-trained model specifically designed for…

Computation and Language · Computer Science 2023-10-17 Weixiao Zhou , Gengyao Li , Xianfu Cheng , Xinnian Liang , Junnan Zhu , Feifei Zhai , Zhoujun Li

Output length is critical to dialogue summarization systems. The dialogue summary length is determined by multiple factors, including dialogue complexity, summary objective, and personal preferences. In this work, we approach dialogue…

Computation and Language · Computer Science 2022-10-28 Bin Wang , Chen Zhang , Chengwei Wei , Haizhou Li

Fine-tuning pretrained models for automatically summarizing doctor-patient conversation transcripts presents many challenges: limited training data, significant domain shift, long and noisy transcripts, and high target summary variability.…

Large Language Models (LLMs) are increasingly employed in multi-turn conversational tasks, yet their pre-training data predominantly consists of continuous prose, creating a potential mismatch between required capabilities and training…

Computation and Language · Computer Science 2025-07-09 Jing Yang Lee , Hamed Bonab , Nasser Zalmout , Ming Zeng , Sanket Lokegaonkar , Colin Lockard , Binxuan Huang , Ritesh Sarkhel , Haodong Wang

Previous dialogue summarization techniques adapt large language models pretrained on the narrative text by injecting dialogue-specific features into the models. These features either require additional knowledge to recognize or make the…

Computation and Language · Computer Science 2022-04-29 Qi Jia , Yizhu Liu , Haifeng Tang , Kenny Q. Zhu

Text summarization is one of the most challenging and interesting problems in NLP. Although much attention has been paid to summarizing structured text like news reports or encyclopedia articles, summarizing conversations---an essential…

Computation and Language · Computer Science 2020-10-06 Jiaao Chen , Diyi Yang

A multi-turn dialogue is composed of multiple utterances from two or more different speaker roles. Thus utterance- and speaker-aware clues are supposed to be well captured in models. However, in the existing retrieval-based multi-turn…

Computation and Language · Computer Science 2020-12-15 Longxiang Liu , Zhuosheng Zhang , Hai Zhao , Xi Zhou , Xiang Zhou

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of…

Computation and Language · Computer Science 2024-08-02 Bin Wang , Zhengyuan Liu , Nancy F. Chen

With the rapid increase in the volume of dialogue data from daily life, there is a growing demand for dialogue summarization. Unfortunately, training a large summarization model is generally infeasible due to the inadequacy of dialogue data…

Computation and Language · Computer Science 2021-09-14 Yicheng Zou , Bolin Zhu , Xingwu Hu , Tao Gui , Qi Zhang

Large language models (LLMs) have achieved impressive performance in text summarization, yet their performance often falls short when applied to specialized domains that differ from their original pre-training distribution. While…

Computation and Language · Computer Science 2025-10-10 Xue-Yong Fu , Elena Khasanova , Md Tahmid Rahman Laskar , Harsh Saini , Shashi Bhushan TN

Multi-role dialogue understanding comprises a wide range of diverse tasks such as question answering, act classification, dialogue summarization etc. While dialogue corpora are abundantly available, labeled data, for specific learning…

Computation and Language · Computer Science 2020-03-12 Tianyi Wang , Yating Zhang , Xiaozhong Liu , Changlong Sun , Qiong Zhang

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Pre-trained language models (PrLM) has been shown powerful in enhancing a broad range of downstream tasks including various dialogue related ones. However, PrLMs are usually trained on general plain text with common language model (LM)…

Computation and Language · Computer Science 2021-08-03 Yi Xu , Hai Zhao

Pre-trained language models (e.g. BART) have shown impressive results when fine-tuned on large summarization datasets. However, little is understood about this fine-tuning process, including what knowledge is retained from pre-training time…

Computation and Language · Computer Science 2022-03-16 Tanya Goyal , Jiacheng Xu , Junyi Jessy Li , Greg Durrett

Deep neural networks have shown recent promise in many language-related tasks such as the modeling of conversations. We extend RNN-based sequence to sequence models to capture the long range discourse across many turns of conversation. We…

Computation and Language · Computer Science 2016-07-18 John M. Pierre , Mark Butler , Jacob Portnoff , Luis Aguilar
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