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While visual search for targets within a complex scene might benefit from using augmented-reality (AR) head-mounted display (HMD) technologies helping to efficiently direct human attention, imperfectly reliable automation support could…
Infographics are visual representations designed for efficient and effective communication of data and knowledge. One crucial aspect of infographic design is the interplay between text and visual elements, particularly in circular…
Recommendation systems rely on user-provided data to learn about item quality and provide personalized recommendations. An implicit assumption when aggregating ratings into item quality is that ratings are strong indicators of item quality.…
In recent times a number of platforms are using badge-based achievements or leaderboards to increase user involvement and participation. Due to recent advancements, there is a question of up to what extent virtual achievement systems have…
Dynamic data visualizations can convey large amounts of information over time, such as using motion to depict changes in data values for multiple entities. Such dynamic displays put a demand on our visual processing capacities, yet our…
Learning to Rank (LTR) methods generally assume that each document in a top-K ranking is presented in an equal format. However, previous work has shown that users' perceptions of relevance can be changed by varying presentations, i.e.,…
The study of IR evaluation metrics through axiomatic analysis enables a better understanding of their numerical properties. Some works have modelled the effectiveness of retrieval metrics with axioms that capture desirable properties on the…
The way pages are ranked in search results influences whether the users of search engines are exposed to more homogeneous, or rather to more diverse viewpoints. However, this viewpoint diversity is not trivial to assess. In this paper we…
Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain. Moreover, quantitative studies to date tend…
Students' satisfaction plays a vital role in success of an educational institute. Hence, many educational institutes continuously improve their service to produce a supportive learning environment to satisfy the student need. For this…
Image-Text Retrieval (ITR) is essentially a ranking problem. Given a query caption, the goal is to rank candidate images by relevance, from large to small. The current ITR datasets are constructed in a pairwise manner. Image-text pairs are…
Due to the importance of Android app quality assurance, many automated GUI testing tools have been developed. Although the test algorithms have been improved, the impact of GUI rendering has been overlooked. On the one hand, setting a long…
Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…
The advent of Retrieval-Augmented Generation (RAG) has significantly enhanced the ability of Large Language Models (LLMs) to produce factually accurate and up-to-date responses. However, the performance of a RAG system is not determined by…
Online platforms have a wealth of data, run countless experiments and use industrial-scale algorithms to optimize user experience. Despite this, many users seem to regret the time they spend on these platforms. One possible explanation is…
Search engines could consistently favor certain values over the others, which is considered as biased due to the built-in infrastructures. Many studies have been dedicated to detect, control, and mitigate the impacts of the biases from the…
The automatic search performance of search engines has become an essential part of measuring the difference in user experience. An efficient automatic search system can significantly improve the performance of search engines and increase…
Humans sense of distance depends on the integration of multi sensory cues. The incoming visual luminance, auditory pitch and tactile vibration could all contribute to the ability of distance judgement. This ability can be enhanced if the…
The task of Information Retrieval (IR) requires a system to identify relevant documents based on users' information needs. In real-world scenarios, retrievers are expected to not only rely on the semantic relevance between the documents and…
We developed an internet-based questionnaire on spreadsheet use that we administered to a large number of users in several companies and organizations to document how spreadsheets are currently being developed and used in business. In this…