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Conversation is the natural mode for information exchange in daily life, a spoken conversational interaction for search input and output is a logical format for information seeking. However, the conceptualisation of user-system interactions…

Information Retrieval · Computer Science 2019-10-31 Johanne R. Trippas , Damiano Spina , Paul Thomas , Mark Sanderson , Hideo Joho , Lawrence Cavedon

Recent advances in conversational systems have changed the search paradigm. Traditionally, a user poses a query to a search engine that returns an answer based on its index, possibly leveraging external knowledge bases and conditioning the…

Computation and Language · Computer Science 2017-12-21 Tom Kenter , Maarten de Rijke

Conversational search systems, such as Google Assistant and Microsoft Cortana, enable users to interact with search systems in multiple rounds through natural language dialogues. Evaluating such systems is very challenging given that any…

Information Retrieval · Computer Science 2021-04-29 Zeyang Liu , Ke Zhou , Max L. Wilson

We deal with the scenario of conversational search, where user queries are under-specified or ambiguous. This calls for a mixed-initiative setup. User-asks (queries) and system-answers, as well as system-asks (clarification questions) and…

Computation and Language · Computer Science 2022-05-24 Yosi Mass , Doron Cohen , Asaf Yehudai , David Konopnicki

Proactive search in conversations (PSC) aims to reduce user effort in formulating explicit queries by proactively retrieving useful relevant information given conversational context. Previous work in PSC either directly uses this context as…

Information Retrieval · Computer Science 2025-06-03 Chuan Meng , Francesco Tonolini , Fengran Mo , Nikolaos Aletras , Emine Yilmaz , Gabriella Kazai

Spontaneous speech in the form of conversations, meetings, voice-mail, interviews, oral history, etc. is one of the most ubiquitous forms of human communication. Search engines providing access to such speech collections have the potential…

Human-Computer Interaction · Computer Science 2013-12-19 Donna Vakharia , Rachel Gibbs

The conversational search paradigm introduces a step change over the traditional search paradigm by allowing users to interact with search agents in a multi-turn and natural fashion. The conversation flows naturally and is usually centered…

Computation and Language · Computer Science 2021-04-15 Mariana Leite , Rafael Ferreira , David Semedo , João Magalhães

Conversational speech normally is embodied with loose syntactic structures at the utterance level but simultaneously exhibits topical coherence relations across consecutive utterances. Prior work has shown that capturing longer context…

Computation and Language · Computer Science 2022-06-02 Bi-Cheng Yan , Hsin-Wei Wang , Shih-Hsuan Chiu , Hsuan-Sheng Chiu , Berlin Chen

Multi-turn response selection is a challenging task due to its high demands on efficient extraction of the matching features from abundant information provided by context utterances. Since incorporating syntactic information like dependency…

Artificial Intelligence · Computer Science 2023-03-14 Tengtao Song , Nuo Chen , Ji Jiang , Zhihong Zhu , Yuexian Zou

Dense retrieval (DR) approaches based on powerful pre-trained language models (PLMs) achieved significant advances and have become a key component for modern open-domain question-answering systems. However, they require large amounts of…

Computation and Language · Computer Science 2022-08-08 Xiaoyu Shen , Svitlana Vakulenko , Marco del Tredici , Gianni Barlacchi , Bill Byrne , Adrià de Gispert

Conversational search has been regarded as the next-generation search paradigm. Constrained by data scarcity, most existing methods distill the well-trained ad-hoc retriever to the conversational retriever. However, these methods, which…

Computation and Language · Computer Science 2023-07-04 Quan Tu , Shen Gao , Xiaolong Wu , Zhao Cao , Ji-Rong Wen , Rui Yan

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

Generative Retrieval (GR), autoregressively decoding relevant document identifiers given a query, has been shown to perform well under the setting of small-scale corpora. By memorizing the document corpus with model parameters, GR…

Information Retrieval · Computer Science 2024-01-22 Peiwen Yuan , Xinglin Wang , Shaoxiong Feng , Boyuan Pan , Yiwei Li , Heda Wang , Xupeng Miao , Kan Li

Existing conversational memory systems rely on complex hierarchical summarization or reinforcement learning to manage long-term dialogue history, yet remain vulnerable to context dilution as conversations grow. In this work, we offer a…

Computation and Language · Computer Science 2026-04-15 Yuqian Wu , Wei Chen , Zhengjun Huang , Junle Chen , Qingxiang Liu , Kai Wang , Xiaofang Zhou , Yuxuan Liang

Recent progress in deep learning has continuously improved the accuracy of dialogue response selection. In particular, sophisticated neural network architectures are leveraged to capture the rich interactions between dialogue context and…

Computation and Language · Computer Science 2022-04-26 Tian Lan , Deng Cai , Yan Wang , Yixuan Su , Heyan Huang , Xian-Ling Mao

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

Dense neural text retrieval has achieved promising results on open-domain Question Answering (QA), where latent representations of questions and passages are exploited for maximum inner product search in the retrieval process. However,…

Information Retrieval · Computer Science 2021-11-01 Ye Liu , Kazuma Hashimoto , Yingbo Zhou , Semih Yavuz , Caiming Xiong , Philip S. Yu

As task-oriented dialog systems are becoming increasingly popular in our lives, more realistic tasks have been proposed and explored. However, new practical challenges arise. For instance, current dialog systems cannot effectively handle…

Computation and Language · Computer Science 2021-12-16 Kun Qian , Ahmad Beirami , Satwik Kottur , Shahin Shayandeh , Paul Crook , Alborz Geramifard , Zhou Yu , Chinnadhurai Sankar

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Considering the multimodal signals of search items is beneficial for retrieval effectiveness. Especially in web table retrieval (WTR) experiments, accounting for multimodal properties of tables boosts effectiveness. However, it still…

Information Retrieval · Computer Science 2023-10-19 Björn Engelmann , Timo Breuer , Philipp Schaer
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