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Large Language Models (LLMs) have demonstrated surprising performance on many tasks, including writing supportive messages that display empathy. Here, we had these models generate empathic messages in response to posts describing common…

Computation and Language · Computer Science 2024-03-28 Yoon Kyung Lee , Jina Suh , Hongli Zhan , Junyi Jessy Li , Desmond C. Ong

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Large Language Models (LLMs) are increasingly used in everyday life and research. One of the most common use cases is conversational interactions, enabled by the language generation capabilities of LLMs. Just as between two humans, a…

Computation and Language · Computer Science 2024-11-12 Jingyao Zheng , Xian Wang , Simo Hosio , Xiaoxian Xu , Lik-Hang Lee

Humans constantly generate a diverse range of tasks guided by internal motivations. While generative agents powered by large language models (LLMs) aim to simulate this complex behavior, it remains uncertain whether they operate on similar…

Artificial Intelligence · Computer Science 2026-01-29 Yi-Long Lu , Jiajun Song , Chunhui Zhang , Wei Wang

In the era of generative AI and specifically large language models (LLMs), exemplified by ChatGPT, the intersection of artificial intelligence and human reasoning has become a focal point of global attention. Unlike conventional search…

Computers and Society · Computer Science 2023-11-13 Niina Zuber , Jan Gogoll

Large language models (LLMs), such as ChatGPT, have rapidly penetrated into people's work and daily lives over the past few years, due to their extraordinary conversational skills and intelligence. ChatGPT has become the fastest-growing…

Computation and Language · Computer Science 2024-09-04 Wenxuan Wang

Large language models (LLMs) excel at generating empathic responses in text-based conversations. But, how reliably do they judge the nuances of empathic communication? We investigate this question by comparing how experts, crowdworkers, and…

Computation and Language · Computer Science 2025-10-06 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Erina Farrell , Bruce Lambert , Matthew Groh

Synthetic therapy dialogues generated by large language models (LLMs) are increasingly used in mental health NLP to simulate counseling scenarios, train models, and supplement limited real-world data. However, it remains unclear whether…

Computation and Language · Computer Science 2025-12-18 Xiaoyi Wang , Jiwei Zhang , Guangtao Zhang , Honglei Guo

Following the widespread adoption of ChatGPT in early 2023, numerous studies reported that large language models (LLMs) can match or even surpass human performance in creative tasks. However, it remains unclear whether LLMs have become more…

Computation and Language · Computer Science 2025-04-18 Jennifer Haase , Paul H. P. Hanel , Sebastian Pokutta

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities…

Computation and Language · Computer Science 2024-03-22 Hanieh Alipour , Nick Pendar , Kohinoor Roy

This study explores the integration of a representative large language model, ChatGPT, into lending decision-making with a focus on credit default prediction. Specifically, we use ChatGPT to analyse and interpret loan assessments written by…

Risk Management · Quantitative Finance 2025-03-25 Zongxiao Wu , Yizhe Dong , Yaoyiran Li , Baofeng Shi

Pretrained Language Models (PLMs) harbor inherent social biases that can result in harmful real-world implications. Such social biases are measured through the probability values that PLMs output for different social groups and attributes…

Computation and Language · Computer Science 2023-12-07 Rafal Kocielnik , Shrimai Prabhumoye , Vivian Zhang , Roy Jiang , R. Michael Alvarez , Anima Anandkumar

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

The advent of Large Language Models (LLMs) has introduced a new paradigm in Software Engineering (SE), with generative AI tools like ChatGPT gaining widespread adoption among developers. While ChatGPT's potential has been extensively…

Software Engineering · Computer Science 2026-02-19 Ruiyin Li , Peng Liang , Yifei Wang , Yangxiao Cai , Weisong Sun , Zengyang Li

Large Language Models (LLMs) created new opportunities for generating personas, expected to streamline and accelerate the human-centered design process. Yet, AI-generated personas may not accurately represent actual user experiences, as…

Human-Computer Interaction · Computer Science 2025-08-06 Christopher Lazik , Christopher Katins , Charlotte Kauter , Jonas Jakob , Caroline Jay , Lars Grunske , Thomas Kosch

Artificial intelligence systems increasingly generate text intended to provide social and emotional support. Understanding how users perceive empathic qualities in such content is therefore critical. We examined differences in perceived…

Computers and Society · Computer Science 2026-02-20 Jonas Festor , Ivo Snels , Bennett Kleinberg

This paper presents a comprehensive survey of ChatGPT-related (GPT-3.5 and GPT-4) research, state-of-the-art large language models (LLM) from the GPT series, and their prospective applications across diverse domains. Indeed, key innovations…

Gaps arise between a language model's use of concepts and people's expectations. This gap is critical when LLMs generate text to help people communicate via Augmentative and Alternative Communication (AAC) tools. In this work, we introduce…

Computation and Language · Computer Science 2025-11-11 Shadab Choudhury , Asha Kumar , Lara J. Martin

Large language models (LLMs) are increasingly used in the social sciences to simulate human behavior, based on the assumption that they can generate realistic, human-like text. Yet this assumption remains largely untested. Existing…

Computation and Language · Computer Science 2025-11-26 Nicolò Pagan , Petter Törnberg , Christopher A. Bail , Anikó Hannák , Christopher Barrie

Generative language models, such as ChatGPT, have garnered attention for their ability to generate human-like writing in various fields, including academic research. The rapid proliferation of generated texts has bolstered the need for…

Computation and Language · Computer Science 2023-12-19 Vikas Kumar , Amisha Bharti , Devanshu Verma , Vasudha Bhatnagar