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To remain viable and thrive, software organizations must rapidly adapt to frequent, and often rather far-ranging, changes to their operational context. These changes typically concern many factors, including the nature of the organization's…
Our decision-making processes are becoming more data driven, based on data from multiple sources, of different types, processed by a variety of technologies. As technology becomes more relevant for decision processes, the more likely they…
[Spreadsheet] Models are invaluable tools for strategic planning. Models help key decision makers develop a shared conceptual understanding of complex decisions, identify sensitivity factors and test management scenarios. Different…
Process automation is a crucial strategy for improving business processes, but little attention has been paid to the effects that automation has once it is operational. This paper addresses this research problem by reviewing the literature…
Motivated by the abundance of uncertain event data from multiple sources including physical devices and sensors, this paper presents the task of relating a stochastic process observation to a process model that can be rendered from a…
Making ideal decisions as a product leader in a web-facing company is extremely difficult. In addition to navigating the ambiguity of customer satisfaction and achieving business goals, one must also pave a path forward for ones' products…
Traditionally, research in Business Process Management has put a strong focus on centralized and intra-organizational processes. However, today's business processes are increasingly distributed, deviating from a centralized layout, and…
Process mining on business process execution data has focused primarily on orchestration-type processes performed in a single organization (intra-organizational). Collaborative (inter-organizational) processes, unlike those of orchestration…
The complexity of database systems has increased significantly along with the continuous growth of data, resulting in NoSQL systems and forcing Information Systems (IS) architects to constantly adapt their data models (i.e., the data…
Recently, information systems like ERP, CRM and WFM record different business events or activities in a log named as event log. Process mining aims at extracting information from event logs to capture business process as it is being…
In causal inference, interference occurs when the treatment of one unit may affect the outcomes of other units. The goal of this work is to serve as a guide to the use of linear outcome modeling for estimating causal effects in settings…
Complexity is an important characteristic of any business process. The key assumption of much research in Business Process Management is that process complexity has a negative impact on process performance. So far, behavioral studies have…
To meet the Basel II regulatory requirements for the Advanced Measurement Approaches, the bank's internal model must include the use of internal data, relevant external data, scenario analysis and factors reflecting the business environment…
Process mining provides methods to analyse event logs generated by information systems during the execution of processes. It thereby supports the design, validation, and execution of processes in domains ranging from healthcare, through…
Mixed-effect models are flexible tools for researchers in a myriad of fields, but that flexibility comes at the cost of complexity and if users are not careful in how their model is specified, they could be making faulty inferences from…
With the deepening of digital transformation, business process optimisation has become the key to improve the competitiveness of enterprises. This study constructs a business process optimisation model integrating artificial intelligence…
The traditional approach used to implement a business process (BP) in today's information systems (IS) no longer covers the actual needs of the dynamically changing business. Therefore, a necessity for a new approach of dynamic business…
Many interactive data systems combine visual representations of data with embedded algorithmic support for automation and data exploration. To effectively support transparent and explainable data systems, it is important for researchers and…
Biological processes involve a variety of spatial and temporal scales. A holistic understanding of many biological processes therefore requires multi-scale models which capture the relevant properties on all these scales. In this manuscript…
Contagion processes, representing the spread of infectious diseases, information, or social behaviors, are often schematized as taking place on networks, which encode for instance the interactions between individuals. The impact of the…