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Conversational recommendation systems (CRS) aim to interactively acquire user preferences and accordingly recommend items to users. Accurately learning the dynamic user preferences is of crucial importance for CRS. Previous works learn the…

Information Retrieval · Computer Science 2023-07-27 Sen Zhao , Wei Wei , Xian-Ling Mao , Shuai Zhu , Minghui Yang , Zujie Wen , Dangyang Chen , Feida Zhu

The essence of sequential recommender systems (RecSys) lies in understanding how users make decisions. Most existing approaches frame the task as sequential prediction based on users' historical purchase records. While effective in…

Information Retrieval · Computer Science 2024-09-11 Xiaoyu Liu , Jiaxin Yuan , Yuhang Zhou , Jingling Li , Furong Huang , Wei Ai

The goal of conversational product search (CPS) is to develop an intelligent, chat-based shopping assistant that can directly interact with customers to understand shopping intents, ask clarification questions, and find relevant products.…

Computation and Language · Computer Science 2025-02-04 Xiangci Li , Zhiyu Chen , Jason Ingyu Choi , Nikhita Vedula , Besnik Fetahu , Oleg Rokhlenko , Shervin Malmasi

The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users,…

Information Retrieval · Computer Science 2022-09-28 Ehsan Gholami , Mohammad Motamedi , Ashwin Aravindakshan

Conversational Recommender Systems (CRSs) are receiving growing research attention across domains, yet their user experience (UX) evaluation remains limited. Existing reviews largely overlook empirical UX studies, particularly in adaptive…

Information Retrieval · Computer Science 2025-08-07 Raj Mahmud , Yufeng Wu , Abdullah Bin Sawad , Shlomo Berkovsky , Mukesh Prasad , A. Baki Kocaballi

Collaborative filtering (CF) models have demonstrated remarkable performance in recommender systems, which represent users and items as embedding vectors. Recently, due to the powerful modeling capability of graph neural networks for…

Information Retrieval · Computer Science 2024-11-05 Hao Chen , Yuanchen Bei , Wenbing Huang , Shengyuan Chen , Feiran Huang , Xiao Huang

This paper introduces a novel dataset REGEN (Reviews Enhanced with GEnerative Narratives), designed to benchmark the conversational capabilities of recommender Large Language Models (LLMs), addressing the limitations of existing datasets…

With the thriving of pre-trained language model (PLM) widely verified in various of NLP tasks, pioneer efforts attempt to explore the possible cooperation of the general textual information in PLM with the personalized behavioral…

Information Retrieval · Computer Science 2023-11-28 Zekai Qu , Ruobing Xie , Chaojun Xiao , Yuan Yao , Zhiyuan Liu , Fengzong Lian , Zhanhui Kang , Jie Zhou

A recommender system is an important subject in the field of data mining, where the item rating information from users is exploited and processed to make suitable recommendations with all other users. The recommender system creates…

Information Retrieval · Computer Science 2025-06-05 Tin T. Tran , Vaclav Snasel , Loc Tan Nguyen

In recent years, Recommender Systems (RS) have witnessed a transformative shift with the advent of Large Language Models (LLMs) in the field of Natural Language Processing (NLP). Models such as GPT-3.5/4, Llama, have demonstrated…

Information Retrieval · Computer Science 2024-10-02 Junyi Chen , Toyotaro Suzumura

Following recent advancements in large language models (LLMs), LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems…

Artificial Intelligence · Computer Science 2025-06-18 Omri Haller , Yair Meidan , Dudu Mimran , Yuval Elovici , Asaf Shabtai

Knowledge graphs (KGs) have become important auxiliary information for helping recommender systems obtain a good understanding of user preferences. Despite recent advances in KG-based recommender systems, existing methods are prone to…

Information Retrieval · Computer Science 2023-04-25 Xuhui Ren , Wei Yuan , Tong Chen , Chaoqun Yang , Quoc Viet Hung Nguyen , Hongzhi Yin

In today's digitally-driven world, the demand for personalized and context-aware recommendations has never been greater. Traditional recommender systems have made significant strides in this direction, but they often lack the ability to tap…

Information Retrieval · Computer Science 2025-05-20 Piyush Talegaonkar , Siddhant Hole , Shrinesh Kamble , Prashil Gulechha , Deepali Salapurkar

Conversational and question-based recommender systems have gained increasing attention in recent years, with users enabled to converse with the system and better control recommendations. Nevertheless, research in the field is still limited,…

Information Retrieval · Computer Science 2020-06-01 Jie Zou , Yifan Chen , Evangelos Kanoulas

Conversational Recommender Systems (CRS) proactively engage users in interactive dialogues to elicit user preferences and provide personalized recommendations. Existing methods train Reinforcement Learning (RL)-based agent with greedy…

Computation and Language · Computer Science 2025-05-09 Hanwen Du , Bo Peng , Xia Ning

The two primary tasks in the search recommendation system are search relevance matching and click-through rate (CTR) prediction -- the former focuses on seeking relevant items for user queries whereas the latter forecasts which item may…

Information Retrieval · Computer Science 2025-03-27 Rong Chen , Shuzhi Cao , Ailong He , Shuguang Han , Jufeng Chen

Conversational recommender systems (CRS) have advanced with large language models, showing strong results in domains like movies. These domains typically involve fixed content and passive consumption, where user preferences can be matched…

Information Retrieval · Computer Science 2026-02-26 Zheng Hui , Xiaokai Wei , Yexi Jiang , Kevin Gao , Chen Wang , Frank Ong , Se-eun Yoon , Rachit Pareek , Michelle Gong

Recommendation systems help users find matched items based on their previous behaviors. Personalized recommendation becomes challenging in the absence of historical user-item interactions, a practical problem for startups known as the…

Information Retrieval · Computer Science 2024-03-06 Xuansheng Wu , Huachi Zhou , Yucheng Shi , Wenlin Yao , Xiao Huang , Ninghao Liu

Traditional recommender systems (RS) typically use user-item rating histories as their main data source. However, deep generative models now have the capability to model and sample from complex data distributions, including user-item…

Recent years have witnessed the fast development of the emerging topic of Graph Learning based Recommender Systems (GLRS). GLRS employ advanced graph learning approaches to model users' preferences and intentions as well as items'…

Information Retrieval · Computer Science 2021-05-14 Shoujin Wang , Liang Hu , Yan Wang , Xiangnan He , Quan Z. Sheng , Mehmet A. Orgun , Longbing Cao , Francesco Ricci , Philip S. Yu