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Background: Modern large language models (LLMs) offer powerful reasoning that converts narratives into structured, taxonomy-aligned data, revealing patterns across planning, delivery, and verification. Embedded as agentic tools, LLMs can…

Implementing large language models (LLMs)-driven root cause analysis (RCA) in cloud-native systems has become a key topic of modern software operations and maintenance. However, existing LLM-based approaches face three key challenges:…

Artificial Intelligence · Computer Science 2025-11-06 Xiao Zhang , Qi Wang , Mingyi Li , Yuan Yuan , Mengbai Xiao , Fuzhen Zhuang , Dongxiao Yu

Large language models (LLMs) typically utilize the top-k contexts from a retriever in retrieval-augmented generation (RAG). In this work, we propose a novel instruction fine-tuning framework RankRAG, which instruction-tunes a single LLM for…

Computation and Language · Computer Science 2024-07-03 Yue Yu , Wei Ping , Zihan Liu , Boxin Wang , Jiaxuan You , Chao Zhang , Mohammad Shoeybi , Bryan Catanzaro

Patient safety training is essential for preparing healthcare professionals to identify, investigate, and prevent adverse events. However, conventional simulation-based approaches often require substantial faculty time, physical resources,…

Human-Computer Interaction · Computer Science 2026-03-20 Yuqi Hu , Qiwen Xiong , Zhenzhen Qin , Brandon Watanabe , Yujing Wang , Mirjana Prpa , Ilmi Yoon

Incident management is essential to maintain the reliability and availability of cloud computing services. Cloud vendors typically disclose incident reports to the public, summarizing the failures and recovery process to help minimize their…

Performance · Computer Science 2026-03-18 Xiaoyu Chu , Shashikant Ilager , Yizhen Zang , Sacheendra Talluri , Alexandru Iosup

Contextualizing problems to align with student interests can significantly improve learning outcomes. However, this task often presents scalability challenges due to resource and time constraints. Recent advancements in Large Language…

Human-Computer Interaction · Computer Science 2023-06-02 Gautam Yadav , Ying-Jui Tseng , Xiaolin Ni

The goal of Root Cause Analysis (RCA) is to explain why an anomaly occurred by identifying where the fault originated. Several recent works model the anomalous event as resulting from a change in the causal mechanism at the root cause,…

Runtime failure and performance degradation is commonplace in modern cloud systems. For cloud providers, automatically determining the root cause of incidents is paramount to ensuring high reliability and availability as prompt fault…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-07-12 Zhiqiang Xie , Yujia Zheng , Lizi Ottens , Kun Zhang , Christos Kozyrakis , Jonathan Mace

Recent advancements in large language models (LLMs) have shown promise for automated vulnerability detection and repair in software systems. This paper investigates the performance of GPT-4o in repairing Java vulnerabilities from a widely…

Software Engineering · Computer Science 2025-06-16 Gábor Antal , Bence Bogenfürst , Rudolf Ferenc , Péter Hegedűs

The transition to agentic Root Cause Analysis (RCA) necessitates benchmarks that evaluate active reasoning rather than passive classification. However, current frameworks fail to reconcile ecological validity with reproducibility. We…

Software Engineering · Computer Science 2026-03-03 Yilun Wang , Guangba Yu , Haiyu Huang , Zirui Wang , Yujie Huang , Pengfei Chen , Michael R. Lyu

In radiology, Artificial Intelligence (AI) has significantly advanced report generation, but automatic evaluation of these AI-produced reports remains challenging. Current metrics, such as Conventional Natural Language Generation (NLG) and…

Computation and Language · Computer Science 2024-02-20 Qingqing Zhu , Xiuying Chen , Qiao Jin , Benjamin Hou , Tejas Sudharshan Mathai , Pritam Mukherjee , Xin Gao , Ronald M Summers , Zhiyong Lu

Root Cause Analysis (RCA) is a quality management method that aims to systematically investigate and identify the cause-and-effect relationships of problems and their underlying causes. Traditional methods are based on the analysis of…

Machine Learning · Computer Science 2024-07-24 Lucas Possner , Lukas Bahr , Leonard Roehl , Christoph Wehner , Sophie Groeger

Crash reports are central to software maintenance, yet many lack the diagnostic detail developers need to debug efficiently. We examine whether large language models can enhance crash reports by adding fault locations, root-cause…

Software Engineering · Computer Science 2025-09-18 S M Farah Al Fahim , Md Nakhla Rafi , Zeyang Ma , Dong Jae Kim , Tse-Hsun , Chen

Root cause analysis (RCA) for time-series anomaly detection is critical for the reliable operation of complex real-world systems. Existing explanation methods often rely on unrealistic feature perturbations and ignore temporal and…

Machine Learning · Computer Science 2026-04-21 Shashank Mishra , Karan Patil , Cedric Schockaert , Didier Stricker , Jason Rambach

Recognizing fallacies is crucial for ensuring the quality and validity of arguments across various domains. However, computational fallacy recognition faces challenges due to the diverse genres, domains, and types of fallacies found in…

Computation and Language · Computer Science 2024-08-16 Tariq Alhindi , Smaranda Muresan , Preslav Nakov

Recent advancements in long-context language models (LCLMs) promise to transform Retrieval-Augmented Generation (RAG) by simplifying pipelines. With their expanded context windows, LCLMs can process entire knowledge bases and perform…

Computation and Language · Computer Science 2025-06-10 Yifu Qiu , Varun Embar , Yizhe Zhang , Navdeep Jaitly , Shay B. Cohen , Benjamin Han

Root Cause Analysis (RCA) is becoming increasingly crucial for ensuring the reliability of microservice systems. However, performing RCA on modern microservice systems can be challenging due to their large scale, as they usually comprise…

In this paper, we explore the challenges inherent to Large Language Models (LLMs) like GPT-4, particularly their propensity for hallucinations, logic mistakes, and incorrect conclusions when tasked with answering complex questions. The…

Computation and Language · Computer Science 2023-12-22 Xiang Li , Haoran Tang , Siyu Chen , Ziwei Wang , Anurag Maravi , Marcin Abram

Large language models (LLMs), especially generative pre-trained transformers (GPTs), have recently demonstrated outstanding ability in information comprehension and problem-solving. This has motivated many studies in applying LLMs to…

Machine Learning · Computer Science 2024-05-21 Han Zhang , Akram Bin Sediq , Ali Afana , Melike Erol-Kantarci

As business of Alibaba expands across the world among various industries, higher standards are imposed on the service quality and reliability of big data cloud computing platforms which constitute the infrastructure of Alibaba Cloud.…

Distributed, Parallel, and Cluster Computing · Computer Science 2021-11-09 Yingying Zhang , Zhengxiong Guan , Huajie Qian , Leili Xu , Hengbo Liu , Qingsong Wen , Liang Sun , Junwei Jiang , Lunting Fan , Min Ke