Related papers: Unfair TOS: An Automated Approach using Customized…
In general, Terms of Service (ToS) and other policy documents are verbose and full of legal jargon, which poses challenges for users to understand. To improve user accessibility and transparency, the "Terms of Service; Didn't Read" (ToS;DR)…
Social media platforms typically obtain user consent through Terms of Service (ToS) presented at account creation, rather than through dedicated consent forms. This study investigates whether consent-related information is clearly…
Recent work has demonstrated that natural language processing techniques can support consumer protection by automatically detecting unfair clauses in the Terms of Service (ToS) Agreement. This work demonstrates that transformer-based ToS…
Legal contracts govern much of our society, but their specialized language is difficult for non-experts to read. While AI has enabled simplification of complex language, legal contracts pose unique challenges because of their connection to…
Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses.…
Service Oriented Architectures (SOAs) are component-based architectures, characterized by reusability, modularization and composition, usually offered by HTTP (web services) and often equipped with a Quality of Services (QoS) measure. In…
AI coding assistants and autonomous agents are becoming integral to software development workflows, reshaping how code is produced, reviewed, and maintained. While recent research has focused mainly on the capabilities and impacts of…
User acceptance of artificial intelligence agents might depend on their ability to explain their reasoning, which requires adding an interpretability layer that fa- cilitates users to understand their behavior. This paper focuses on adding…
A multi-disciplinary understanding of the concepts of identity, agency, relationships, interactions, and information could help us develop mitigation strategies for responsible human-algorithmic systems in the field of AI. It is imperative…
Commercial contracts are known to be a valuable source for deriving project-specific requirements. However, contract negotiations mainly occur among the legal counsel of the parties involved. The participation of non-legal stakeholders,…
A contract is a type of legal document commonly used in organizations. Contract review is an integral and repetitive process to avoid business risk and liability. Contract analysis requires the identification and classification of key…
With the advent of the AI Act and other regulations, there is now an urgent need for algorithms that repair unfairness in training data. In this paper, we define fairness in terms of conditional independence between protected attributes…
Power and information asymmetries between people and digital technology companies have predominantly been legitimized through contractual agreements that have failed to provide diverse people with meaningful consent and contestability. We…
Task-oriented dialog(TOD) aims to assist users in achieving specific goals through multi-turn conversation. Recently, good results have been obtained based on large pre-trained models. However, the labeled-data scarcity hinders the…
This study addresses the growing concern of information asymmetry in consumer contracts, exacerbated by the proliferation of online services with complex Terms of Service that are rarely even read. Even though research on automatic analysis…
A new wave of decision-support systems are being built today using AI services that draw insights from data (like text and video) and incorporate them in human-in-the-loop assistance. However, just as we expect humans to be ethical, the…
With the explosive growth of the number of services published over the Internet, it is difficult to select satisfactory web services among the candidate web services which provide similar functionalities. Quality of Service (QoS) is…
Techniques for automatically extracting important content elements from business documents such as contracts, statements, and filings have the potential to make business operations more efficient. This problem can be formulated as a…
Text classification problem is a very broad field of study in the field of natural language processing. In short, the text classification problem is to determine which of the previously determined classes the given text belongs to.…
Models based on bidirectional encoder representations from transformers (BERT) produce state of the art (SOTA) results on many natural language processing (NLP) tasks such as named entity recognition (NER), part-of-speech (POS) tagging etc.…