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Related papers: A Critical Reflection on the Use of Toxicity Detec…

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Growing evidence shows that proactive content moderation supported by AI can help improve online discourse. However, we know little about designing these systems, how design impacts efficacy and user experience, and how people perceive…

Human-Computer Interaction · Computer Science 2024-01-22 Mark Warner , Angelika Strohmayer , Matthew Higgs , Husnain Rafiq , Liying Yang , Lynne Coventry

Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…

Computation and Language · Computer Science 2022-10-19 Atijit Anuchitanukul , Julia Ive , Lucia Specia

The evolution of digital communication systems and the designs of online platforms have inadvertently facilitated the subconscious propagation of toxic behavior. Giving rise to reactive responses to toxic behavior. Toxicity in online…

Computers and Society · Computer Science 2025-10-01 Smita Khapre , Melkamu Abay Mersha , Hassan Shakil , Jonali Baruah , Jugal Kalita

User posts whose perceived toxicity depends on the conversational context are rare in current toxicity detection datasets. Hence, toxicity detectors trained on existing datasets will also tend to disregard context, making the detection of…

Computation and Language · Computer Science 2021-11-22 Alexandros Xenos , John Pavlopoulos , Ion Androutsopoulos , Lucas Dixon , Jeffrey Sorensen , Leo Laugier

We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the…

Computation and Language · Computer Science 2023-02-16 Todor Markov , Chong Zhang , Sandhini Agarwal , Tyna Eloundou , Teddy Lee , Steven Adler , Angela Jiang , Lilian Weng

Online platforms have become an increasingly prominent means of communication. Despite the obvious benefits to the expanded distribution of content, the last decade has resulted in disturbing toxic communication, such as cyberbullying and…

Social and Information Networks · Computer Science 2023-09-04 Amit Sheth , Valerie L. Shalin , Ugur Kursuncu

Text moderation for user generated content, which helps to promote healthy interaction among users, has been widely studied and many machine learning models have been proposed. In this work, we explore an alternative perspective by…

Computation and Language · Computer Science 2021-09-21 Fei Tan , Yifan Hu , Kevin Yen , Changwei Hu

Detecting online toxicity has always been a challenge due to its inherent subjectivity. Factors such as the context, geography, socio-political climate, and background of the producers and consumers of the posts play a crucial role in…

Social and Information Networks · Computer Science 2023-01-18 Tanmay Garg , Sarah Masud , Tharun Suresh , Tanmoy Chakraborty

Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…

Computation and Language · Computer Science 2025-09-19 Gautam Kishore Shahi , Tim A. Majchrzak

Toxicity annotators and content moderators often default to mental shortcuts when making decisions. This can lead to subtle toxicity being missed, and seemingly toxic but harmless content being over-detected. We introduce BiasX, a framework…

Computation and Language · Computer Science 2023-05-24 Yiming Zhang , Sravani Nanduri , Liwei Jiang , Tongshuang Wu , Maarten Sap

As social media has become a predominant mode of communication globally, the rise of abusive content threatens to undermine civil discourse. Recognizing the critical nature of this issue, a significant body of research has been dedicated to…

Computation and Language · Computer Science 2024-05-21 Xinyu Wang , Sai Koneru , Pranav Narayanan Venkit , Brett Frischmann , Sarah Rajtmajer

Toxic content detection aims to identify content that can offend or harm its recipients. Automated classifiers of toxic content need to be robust against adversaries who deliberately try to bypass filters. We propose a method of generating…

Computation and Language · Computer Science 2019-12-17 Keita Kurita , Anna Belova , Antonios Anastasopoulos

Content moderation typically combines the efforts of human moderators and machine learning models. However, these systems often rely on data where significant disagreement occurs during moderation, reflecting the subjective nature of…

Computation and Language · Computer Science 2025-09-01 Guillermo Villate-Castillo , Javier Del Ser , Borja Sanz

The volume of machine-generated content online has grown dramatically due to the widespread use of Large Language Models (LLMs), leading to new challenges for content moderation systems. Conventional content moderation classifiers, which…

Computation and Language · Computer Science 2026-05-26 Shaz Furniturewala , Arkaitz Zubiaga

The proliferation of harmful content on online platforms is a major societal problem, which comes in many different forms including hate speech, offensive language, bullying and harassment, misinformation, spam, violence, graphic content,…

Online texts with toxic content are a clear threat to the users on social media in particular and society in general. Although many platforms have adopted various measures (e.g., machine learning-based hate-speech detection systems) to…

Machine Learning · Computer Science 2025-04-29 Yiran Ye , Thai Le , Dongwon Lee

To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…

Computers and Society · Computer Science 2022-12-01 Charlotte Schluger , Jonathan P. Chang , Cristian Danescu-Niculescu-Mizil , Karen Levy

The rapid growth in user generated content on social media has resulted in a significant rise in demand for automated content moderation. Various methods and frameworks have been proposed for the tasks of hate speech detection and toxic…

Computation and Language · Computer Science 2024-09-27 Elizaveta Korotkova , Isaac Chung

Due to the subtleness, implicity, and different possible interpretations perceived by different people, detecting undesirable content from text is a nuanced difficulty. It is a long-known risk that language models (LMs), once trained on…

Computation and Language · Computer Science 2022-05-26 Yau-Shian Wang , Yingshan Chang

The presence of toxic content has become a major problem for many online communities. Moderators try to limit this problem by implementing more and more refined comment filters, but toxic users are constantly finding new ways to circumvent…

Computation and Language · Computer Science 2018-12-06 Éloi Brassard-Gourdeau , Richard Khoury
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