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People use search engines to find answers to questions related to their health, finances, or other socially relevant issues. However, most users are unaware that search results are considerably influenced by search engine marketing (SEM).…

Information Retrieval · Computer Science 2023-01-25 Sebastian Schultheiß

Survey-based studies suggest that search engines are trusted more than social media or even traditional news, although cases of false information or defamation are known. In this study, we analyze query suggestion features of three search…

Information Retrieval · Computer Science 2019-12-03 Malte Bonart , Anastasiia Samokhina , Gernot Heisenberg , Philipp Schaer

This study examined how AI-generated summaries, which have become visually prominent in online search results, affect how users think about different issues. In a preregistered randomized controlled experiment, participants (N = 2,004)…

Human-Computer Interaction · Computer Science 2025-12-05 Yiwei Xu , Saloni Dash , Sungha Kang , Wang Liao , Emma S. Spiro

We examine how six search engines filter and rank information in relation to the queries on the U.S. 2020 presidential primary elections under the default - that is nonpersonalized - conditions. For that, we utilize an algorithmic auditing…

Computers and Society · Computer Science 2021-05-04 Aleksandra Urman , Mykola Makhortykh , Roberto Ulloa

Search engines, as cognitive partners, reshape how individuals evaluate their cognitive abilities. This study examines how search tool access influences cognitive self-esteem (CSE)-users' self-perception of cognitive abilities -- through…

Human-Computer Interaction · Computer Science 2025-01-22 Mahir Akgun , Sacip Toker

Older adults' need for quality health information has never been more critical as during the COVID-19 pandemic. Yet, they are susceptible to the wide-spread misinformation disseminated through search engines and social media. To build a…

Human-Computer Interaction · Computer Science 2021-12-15 Zhaopeng Xing , Xiaojun Yuan , Lisa Vizer

Information retrieval systems, such as search engines, increasingly shape the representation of the past and present states of social reality. Despite their importance, these systems face challenges in dealing with the ethical aspects of…

Computers and Society · Computer Science 2025-11-26 Mykola Makhortykh , Tobias Rohrbach , Maryna Sydorova

Social media have quickly become a prevalent channel to access information, spread ideas, and influence opinions. However, it has been suggested that social and algorithmic filtering may cause exposure to less diverse points of view, and…

Social and Information Networks · Computer Science 2015-10-30 Dimitar Nikolov , Diego F. M. Oliveira , Alessandro Flammini , Filippo Menczer

Compared to search engine result pages (SERPs), AI-generated podcasts represent a relatively new and relatively more passive modality of information consumption, delivering narratives in a naturally engaging format. As these two media…

Information Retrieval · Computer Science 2026-01-19 Junjie Wang , Gaole He , Alisa Rieger , Ujwal Gadiraju

Artificial intelligence algorithms are increasingly adopted as decisional aides by public bodies, with the promise of overcoming biases of human decision-makers. At the same time, they may introduce new biases in the human-algorithm…

Human-Computer Interaction · Computer Science 2022-06-09 Saar Alon-Barkat , Madalina Busuioc

Literature search is arguably one of the most important phases of the academic and non-academic research. The increase in the number of published papers each year makes manual search inefficient and furthermore insufficient. Hence,…

Information Retrieval · Computer Science 2012-09-27 Onur Küçüktunç , Erik Saule , Kamer Kaya , Ümit V. Çatalyürek

Users rely on search engines for information in critical contexts, such as public health emergencies. Understanding how users evaluate the trustworthiness of search results is therefore essential. Research has identified rank and the…

Human-Computer Interaction · Computer Science 2023-09-21 Sterling Williams-Ceci , Michael Macy , Mor Naaman

When foraging for information, users face a tradeoff between the accuracy and value of the acquired information and the time spent collecting it, a problem which also surfaces when seeking answers to a question posed to a large community.…

Computers and Society · Computer Science 2010-08-31 Christina Aperjis , Bernardo A. Huberman , Fang Wu

Search engines are nowadays one of the most important entry points for Internet users and a central tool to solve most of their information needs. Still, there exist a substantial amount of users' searches which obtain unsatisfactory…

Information Retrieval · Computer Science 2009-11-23 Daniel Gayo-Avello , David J. Brenes

In recent studies of political decision-making, apparently anomalous behavior has been observed on the part of voters, in which negative information about a candidate strengthens, rather than weakens, a prior positive opinion about the…

Artificial Intelligence · Computer Science 2013-06-12 William W. Cohen , David P. Redlawsk , Douglas Pierce

Generative AI is being increasingly integrated into web search for the convenience it provides users. In this work, we aim to understand how generative AI disrupts web search by retrieving and presenting the information and sources…

Information Retrieval · Computer Science 2026-05-01 Riley Grossman , Songjiang Liu , Michael K. Chen , Mike Smith , Cristian Borcea , Yi Chen

Artificial intelligence and machine learning are increasingly used to offload decision making from people. In the past, one of the rationales for this replacement was that machines, unlike people, can be fair and unbiased. Evidence suggests…

Computers and Society · Computer Science 2024-09-27 Will Bridewell , Paul F. Bello , Selmer Bringsjord

Human understanding of randomness and variation is shaped by a number of cognitive biases. Here we relate a lesser-known cognitive bias, the "outcome orientation", to medical questions and describe the harm that the outcome orientation can…

Physics Education · Physics 2017-02-20 Parris Taylor Humphrey , Joanna Masel

Recently, light has been shed on the trend of personalization, which comes into play whenever different search results are being tailored for a group of users who have issued the same search query. The unpalatable fact that myriads of…

Information Retrieval · Computer Science 2022-11-22 Shamma Rashed , Tasnim Said , Amal Abdulrahman , Arsiema Yohannes , Monther Aldwairi

Among the myriad barriers to abortion access, crisis pregnancy centers (CPCs) pose an additional difficulty by targeting women with unexpected or "crisis" pregnancies in order to dissuade them from the procedure. Web search engines may…

Computers and Society · Computer Science 2022-02-25 Yelena Mejova , Tatiana Gracyk , Ronald E. Robertson