English
Related papers

Related papers: Fairness Concerns in App Reviews: A Study on AI-ba…

200 papers

As society becomes increasingly reliant on artificial intelligence, the need to mitigate risk and harm is paramount. In response, researchers and practitioners have developed tools to detect and reduce undesired bias, commonly referred to…

Software Engineering · Computer Science 2025-05-16 Sadia Afrin Mim , Fatemeh Vares , Andrew Meenly , Brittany Johnson

The rapid growth of AI-driven mental health mobile apps has raised concerns about their ethical considerations and user trust. This study proposed a natural language processing (NLP)-based framework to evaluate ethical aspects from…

Computers and Society · Computer Science 2026-02-24 Mohammad Masudur Rahman , Beenish Moalla Chaudhry

The significant advancements in applying Artificial Intelligence (AI) to healthcare decision-making, medical diagnosis, and other domains have simultaneously raised concerns about the fairness and bias of AI systems. This is particularly…

Computers and Society · Computer Science 2024-01-30 Emilio Ferrara

Benchmarking competitions are central to the development of artificial intelligence (AI) in medical imaging, defining performance standards and shaping methodological progress. However, it remains unclear whether these benchmarks provide…

Recently there are increasing concerns about the fairness of Artificial Intelligence (AI) in real-world applications such as computer vision and recommendations. For example, recognition algorithms in computer vision are unfair to black…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Jamell Dacon , Wenqi Fan , Hui Liu , Zitao Liu , Jiliang Tang

Algorithmic processes are increasingly employed to perform managerial decision making, especially after the tremendous success in Artificial Intelligence (AI). This paradigm shift is occurring because these sophisticated AI techniques are…

Computers and Society · Computer Science 2021-09-30 Jianlong Zhou , Sunny Verma , Mudit Mittal , Fang Chen

"AI as a Service" (AIaaS) is a rapidly growing market, offering various plug-and-play AI services and tools. AIaaS enables its customers (users) - who may lack the expertise, data, and/or resources to develop their own systems - to easily…

Machine Learning · Computer Science 2023-02-06 Kornel Lewicki , Michelle Seng Ah Lee , Jennifer Cobbe , Jatinder Singh

Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Software Engineering · Computer Science 2023-10-12 Jianzhang Zhang , Jinping Hua , Yiyang Chen , Nan Niu , Chuang Liu

Despite conflicting definitions and conceptions of fairness, AI fairness researchers broadly agree that fairness is context-specific. However, when faced with general-purpose AI, which by definition serves a range of contexts, how should we…

Computers and Society · Computer Science 2025-10-08 Vyoma Raman , Judy Hanwen Shen , Andy K. Zhang , Lindsey Gailmard , Rishi Bommasani , Daniel E. Ho , Angelina Wang

Systems that augment sensory abilities are increasingly employing AI and machine learning (ML) approaches, with applications ranging from object recognition and scene description tools for blind users to sound awareness tools for d/Deaf…

Computers and Society · Computer Science 2019-08-21 Leah Findlater , Steven Goodman , Yuhang Zhao , Shiri Azenkot , Margot Hanley

Numerous fairness metrics have been proposed and employed by artificial intelligence (AI) experts to quantitatively measure bias and define fairness in AI models. Recognizing the need to accommodate stakeholders' diverse fairness…

Artificial Intelligence · Computer Science 2025-02-11 Lin Luo , Yuri Nakao , Mathieu Chollet , Hiroya Inakoshi , Simone Stumpf

Performance issues in Android applications significantly undermine users' experience, engagement, and retention, which is a long-lasting research topic in academia. Unlike functionality issues, performance issues are more difficult to…

Software Engineering · Computer Science 2025-10-14 Dianshu Liao , Shidong Pan , Siyuan Yang , Yanjie Zhao , Zhenchang Xing , Xiaoyu Sun

Ensuring fairness in AI systems is critical, especially in high-stakes domains such as lending, hiring, and healthcare. This urgency is reflected in emerging global regulations that mandate fairness assessments and independent bias audits.…

Machine Learning · Computer Science 2025-08-19 Varsha Ramineni , Hossein A. Rahmani , Emine Yilmaz , David Barber

In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…

Software Engineering · Computer Science 2026-01-30 Shashiwadana Nirmania , Garima Sharma , Hourieh Khalajzadeh , Mojtaba Shahin

Fairness is a critical concept in ethics and social domains, but it is also a challenging property to engineer in software systems. With the increasing use of machine learning in software systems, researchers have been developing techniques…

Software Engineering · Computer Science 2025-01-29 Giordano d'Aloisio , Claudio Di Sipio , Antinisca Di Marco , Davide Di Ruscio

Differences in data distributions between demographic groups, known as the problem of infra-marginality, complicate how people evaluate fairness in machine learning models. We present a user study with 85 participants in a hypothetical…

Human-Computer Interaction · Computer Science 2026-03-09 Schrasing Tong , Minseok Jung , Ilaria Liccardi , Lalana Kagal

As one of the most pervasive applications of machine learning, recommender systems are playing an important role on assisting human decision making. The satisfaction of users and the interests of platforms are closely related to the quality…

Information Retrieval · Computer Science 2023-08-04 Yunqi Li , Hanxiong Chen , Shuyuan Xu , Yingqiang Ge , Juntao Tan , Shuchang Liu , Yongfeng Zhang

Machine learning models are increasingly being used in important decision-making software such as approving bank loans, recommending criminal sentencing, hiring employees, and so on. It is important to ensure the fairness of these models so…

Machine Learning · Computer Science 2020-09-23 Sumon Biswas , Hridesh Rajan

Fairness is an increasingly important concern as machine learning models are used to support decision making in high-stakes applications such as mortgage lending, hiring, and prison sentencing. This paper introduces a new open source Python…

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu