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Related papers: Fairness Concerns in App Reviews: A Study on AI-ba…

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Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

With the widespread use of AI systems and applications in our everyday lives, it is important to take fairness issues into consideration while designing and engineering these types of systems. Such systems can be used in many sensitive…

Machine Learning · Computer Science 2022-01-26 Ninareh Mehrabi , Fred Morstatter , Nripsuta Saxena , Kristina Lerman , Aram Galstyan

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Artificial Intelligence (AI) models are now being utilized in all facets of our lives such as healthcare, education and employment. Since they are used in numerous sensitive environments and make decisions that can be life altering,…

Artificial Intelligence · Computer Science 2024-03-27 Tahsin Alamgir Kheya , Mohamed Reda Bouadjenek , Sunil Aryal

While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…

Human-Computer Interaction · Computer Science 2022-08-24 Banafsheh Mohajeri , Jinghui Cheng

In a world of daily emerging scientific inquisition and discovery, the prolific launch of machine learning across industries comes to little surprise for those familiar with the potential of ML. Neither so should the congruent expansion of…

Artificial Intelligence · Computer Science 2021-12-13 Brianna Richardson , Juan E. Gilbert

As the real-world impact of Artificial Intelligence (AI) systems has been steadily growing, so too have these systems come under increasing scrutiny. In response, the study of AI fairness has rapidly developed into a rich field of research…

Computers and Society · Computer Science 2023-09-19 Maarten Buyl , Tijl De Bie

Fairness is a growing concern for high-risk decision-making using Artificial Intelligence (AI) but ensuring it through purely technical means is challenging: there is no universally accepted fairness measure, fairness is context-dependent,…

Artificial Intelligence · Computer Science 2024-10-07 Evdoxia Taka , Yuri Nakao , Ryosuke Sonoda , Takuya Yokota , Lin Luo , Simone Stumpf

Software fairness testing is a central method for evaluating AI systems, yet the meaning of fairness is often treated as fixed and universally applicable. This vision paper positions fairness testing as culturally situated and examines the…

Nowadays, Artificial Intelligence (AI), particularly Machine Learning (ML) and Large Language Models (LLMs), is widely applied across various contexts. However, the corresponding models often operate as black boxes, leading them to…

Software Engineering · Computer Science 2025-12-17 Chaima Boufaied , Thanh Nguyen , Ronnie de Souza Santos

Artificial Intelligence (AI)-powered features have rapidly proliferated across mobile apps in various domains, including productivity, education, entertainment, and creativity. However, how users perceive, evaluate, and critique these AI…

Software Engineering · Computer Science 2025-06-13 Vinaik Chhetri , Krishna Upadhyay , A. B. Siddique , Umar Farooq

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

Algorithmic fairness has emerged as a critical concern in artificial intelligence (AI) research. However, the development of fair AI systems is not an objective process. Fairness is an inherently subjective concept, shaped by the values,…

Today, with the growing obsession with applying Artificial Intelligence (AI), particularly Machine Learning (ML), to software across various contexts, much of the focus has been on the effectiveness of AI models, often measured through…

Software Engineering · Computer Science 2025-12-10 Thanh Nguyen , Chaima Boufaied , Ronnie de Souza Santos

The rapid trend of deploying artificial intelligence (AI) and machine learning (ML) systems in socially consequential domains has raised growing concerns about their trustworthiness, including potential discriminatory behaviours. Research…

Machine Learning · Computer Science 2025-09-22 Yijun Bian , Lei You , Yuya Sasaki , Haruka Maeda , Akira Igarashi

Software testing ensures that a system functions correctly, meets specified requirements, and maintains high quality. As artificial intelligence and machine learning (ML) technologies become integral to software systems, testing has evolved…

Software Engineering · Computer Science 2025-07-29 Ronnie de Souza Santos , Matheus de Morais Leca , Reydne Santos , Cleyton Magalhaes

Ubiquitous technologies such as mobile software applications (mobile apps) have a tremendous influence on the evolution of the social, cultural, economic, and political facets of life in society. Mobile apps fulfil many practical purposes…

Software Engineering · Computer Science 2020-12-21 Humphrey O. Obie , Waqar Hussain , Xin Xia , John Grundy , Li Li , Burak Turhan , Jon Whittle , Mojtaba Shahin

AI systems are increasingly used in high-stakes domains such as credit rating, where fairness concerns are critical. Existing fairness assessments are typically conducted by AI experts or regulators using predefined protected attributes and…

Computers and Society · Computer Science 2026-02-10 Lin Luo , Satwik Ghanta , Yuri Nakao , Mathieu Chollet , Simone Stumpf
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