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Evaluating the quality of recommender systems is critical for algorithm design and optimization. Most evaluation methods are computed based on offline metrics for quick algorithm evolution, since online experiments are usually risky and…

Information Retrieval · Computer Science 2024-12-17 Zhuo Wu , Qinglin Jia , Chuhan Wu , Zhaocheng Du , Shuai Wang , Zan Wang , Zhenhua Dong

The exponential growth of the mobile app market underscores the importance of constant innovation and rapid response to user demands. As user satisfaction is paramount to the success of a mobile application (app), developers typically rely…

Software Engineering · Computer Science 2025-06-13 Maram Assi , Safwat Hassan , Ying Zou

Recent studies have revealed that reading comprehension (RC) systems learn to exploit annotation artifacts and other biases in current datasets. This prevents the community from reliably measuring the progress of RC systems. To address this…

Computation and Language · Computer Science 2020-05-05 Naoya Inoue , Pontus Stenetorp , Kentaro Inui

Among existing online mobile-use benchmarks, AndroidWorld has emerged as the dominant benchmark due to its reproducible environment and deterministic evaluation; however, recent agents achieving over 90% success rates indicate its…

Computation and Language · Computer Science 2026-01-01 Quyu Kong , Xu Zhang , Zhenyu Yang , Nolan Gao , Chen Liu , Panrong Tong , Chenglin Cai , Hanzhang Zhou , Jianan Zhang , Liangyu Chen , Zhidan Liu , Steven Hoi , Yue Wang

Recommendation systems (RSs) are increasingly used to guide job seekers on online platforms, yet the algorithms currently deployed are typically optimized for predictive objectives such as clicks, applications, or hires, rather than job…

Integrating Artificial Intelligence (AI) into mobile and wearables offers numerous benefits at individual, societal, and environmental levels. Yet, it also spotlights concerns over emerging risks. Traditional assessments of risks and…

Human-Computer Interaction · Computer Science 2024-07-30 Marios Constantinides , Edyta Bogucka , Sanja Scepanovic , Daniele Quercia

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

Information Retrieval · Computer Science 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

Information access systems, such as search engines, recommender systems, and conversational assistants, have become integral to our daily lives as they help us satisfy our information needs. However, evaluating the effectiveness of these…

Human-Computer Interaction · Computer Science 2026-04-21 Krisztian Balog , ChengXiang Zhai

Measuring user satisfaction level is a challenging task, and a critical component in developing large-scale conversational agent systems serving the needs of real users. An widely used approach to tackle this is to collect human annotation…

In today's fast-paced tech industry, there is a growing need for tools that evaluate a programmer's job readiness based on their coding performance. This study focuses on predicting the potential of Codeforces users to secure various levels…

User behavior prediction at scale remains a critical challenge for online B2C platforms. Traditional approaches rely heavily on task-specific models and domain-specific feature engineering. This is time-consuming, computationally expensive,…

Machine Learning · Computer Science 2026-01-26 Dhruv Nigam , Naman Agarwal , Krishna Murthy , Susmit Saha

Choosing authentication schemes for a specific purpose is challenging for service providers, developers, and researchers. Previous ratings of technical and objective aspects showed that available schemes all have strengths and limitations.…

Human-Computer Interaction · Computer Science 2022-09-29 Verena Zimmermann , Paul Gerber , Alina Stöver

Artificial Intelligence (AI) is increasingly used to build Decision Support Systems (DSS) across many domains. This paper describes a series of experiments designed to observe human response to different characteristics of a DSS such as…

Artificial Intelligence · Computer Science 2022-03-30 David Solans , Andrea Beretta , Manuel Portela , Carlos Castillo , Anna Monreale

Since about 2003, captchas have been widely used as a barrier against bots, while simultaneously annoying great multitudes of users worldwide. As their use grew, techniques to defeat or bypass captchas kept improving, while captchas…

Cryptography and Security · Computer Science 2023-11-23 Andrew Searles , Renascence Tarafder Prapty , Gene Tsudik

Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…

Software Engineering · Computer Science 2022-03-15 Sen Chen , Chunyang Chen , Lingling Fan , Mingming Fan , Xian Zhan , Yang Liu

Recommender systems can be characterized as software solutions that provide users convenient access to relevant content. Traditionally, recommender systems research predominantly focuses on developing machine learning algorithms that aim to…

Information Retrieval · Computer Science 2022-10-20 Dietmar Jannach

User engagement refers to the amount of interaction an instance (e.g., tweet, news, and forum post) achieves. Ranking the items in social media websites based on the amount of user participation in them, can be used in different…

Information Retrieval · Computer Science 2015-01-30 Hamed Zamani , Azadeh Shakery , Pooya Moradi

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Human-Computer Interaction · Computer Science 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

Mobile crowdsensing harnesses the sensing power of modern smartphones to collect and analyze data beyond the scale of what was previously possible. In a mobile crowdsensing system, it is paramount to incentivize smartphone users to provide…

Networking and Internet Architecture · Computer Science 2018-05-01 Francesco Restuccia , Pierluca Ferraro , Simone Silvestri , Sajal K. Das , Giuseppe Lo Re

With the rapid growth of sensor technology, smartphone sensing has become an effective approach to improve the quality of smartphone applications. However, due to time-varying wireless channels and lack of incentives for the users to…

Distributed, Parallel, and Cluster Computing · Computer Science 2016-08-02 Boya Di , Tianyu Wang , Lingyang Song , Zhu Han