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Related papers: Towards Conversational Diagnostic AI

200 papers

Mental health is a growing global concern, prompting interest in AI-driven solutions to expand access to psychosocial support. \emph{Peer support}, grounded in lived experience, offers a valuable complement to professional care. However,…

Human-Computer Interaction · Computer Science 2026-04-10 Kellie Yu Hui Sim , Roy Ka-Wei Lee , Kenny Tsu Wei Choo

The integration of Artificial Intelligence (AI), especially Large Language Models (LLMs), into the clinical diagnosis process offers significant potential to improve the efficiency and accessibility of medical care. While LLMs have shown…

Computation and Language · Computer Science 2024-10-15 Mingyu Derek Ma , Chenchen Ye , Yu Yan , Xiaoxuan Wang , Peipei Ping , Timothy S Chang , Wei Wang

Evaluating the emotional intelligence (EI) of audio language models (ALMs) is critical. However, existing benchmarks mostly rely on synthesized speech, are limited to single-turn interactions, and depend heavily on open-ended scoring. This…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-27 Shuiyuan Wang , Zhixian Zhao , Hongfei Xue , Chengyou Wang , Shuai Wang , Hui Bu , Xin Xu , Lei Xie

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

Computation and Language · Computer Science 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

Medical education faces challenges in providing scalable, consistent clinical skills training. Simulation with standardized patients (SPs) develops communication and diagnostic skills but remains resource-intensive and variable in feedback…

Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…

Computation and Language · Computer Science 2025-12-08 José Pombal , Maya D'Eon , Nuno M. Guerreiro , Pedro Henrique Martins , António Farinhas , Ricardo Rei

Large Language Models (LLMs) have demonstrated remarkable performance on various medical question-answering (QA) benchmarks, including standardized medical exams. However, correct answers alone do not ensure correct logic, and models may…

Computation and Language · Computer Science 2025-06-02 Yuexing Hao , Kumail Alhamoud , Hyewon Jeong , Haoran Zhang , Isha Puri , Philip Torr , Mike Schaekermann , Ariel D. Stern , Marzyeh Ghassemi

Recently, Large Language Models (LLMs) have showcased remarkable capabilities in natural language understanding. While demonstrating proficiency in everyday conversations and question-answering situations, these models frequently struggle…

Computation and Language · Computer Science 2023-08-28 Chaoyi Wu , Weixiong Lin , Xiaoman Zhang , Ya Zhang , Yanfeng Wang , Weidi Xie

Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…

Human-Computer Interaction · Computer Science 2025-10-09 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Elizabeth Mynatt

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

Mental health assessments are of central importance to individuals' well-being. Conventional assessment methodologies predominantly depend on clinical interviews and standardised self-report questionnaires. Nevertheless, the efficacy of…

Human-Computer Interaction · Computer Science 2025-10-22 Yixue Cai , Xiyan Su , Dongpeng Yao , Rongduo Han , Nan Gao , Haining Zhang

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

With the rapid expansion of large language model (LLM) applications, there is an emerging shift in the role of LLM-based AI chatbots from serving merely as general inquiry tools to acting as professional service agents. However, current…

Human-Computer Interaction · Computer Science 2025-09-01 Wenwen Li , Kangwei Shi , Yidong Chai

Evaluating medical AI systems using expert clinician panels is costly and slow, motivating the use of large language models (LLMs) as alternative adjudicators. Here, we evaluate an LLM jury composed of three frontier AI models scoring 3333…

The integration of artificial intelligence [AI] into clinical trials has revolutionized the process of drug development and personalized medicine. Among these advancements, deep learning and predictive modelling have emerged as…

Machine Learning · Computer Science 2024-12-11 Sydney Anuyah , Mallika K Singh , Hope Nyavor

This manuscript presents a methodical examination of the utilization of Artificial Intelligence in the assessment of emotions in texts related to healthcare, with a particular focus on the incorporation of Natural Language Processing and…

Computation and Language · Computer Science 2024-04-22 Prashant Kumar Nag , Amit Bhagat , R. Vishnu Priya , Deepak kumar Khare

The proliferation of Large Language Models (LLMs) in medicine has enabled impressive capabilities, yet a critical gap remains in their ability to perform systematic, transparent, and verifiable reasoning, a cornerstone of clinical practice.…

Computation and Language · Computer Science 2025-08-04 Wenxuan Wang , Zizhan Ma , Meidan Ding , Shiyi Zheng , Shengyuan Liu , Jie Liu , Jiaming Ji , Wenting Chen , Xiang Li , Linlin Shen , Yixuan Yuan

Most reported gains on agentic-LLM clinical benchmarks are often attributed to prompt engineering, yet our results suggest that larger improvements can come from architectural and engine-level design. We present MDIA, a Multi-agent…

Artificial Intelligence · Computer Science 2026-05-26 Roberto Cruz , David Rey-Blanco

METHODS: First, a set of evaluation criteria is designed based on a comprehensive literature review. Second, existing candidate criteria are optimized for using a Delphi method by five experts in medicine and engineering. Third, three…

Computation and Language · Computer Science 2023-05-15 Jie Xu , Lu Lu , Sen Yang , Bilin Liang , Xinwei Peng , Jiali Pang , Jinru Ding , Xiaoming Shi , Lingrui Yang , Huan Song , Kang Li , Xin Sun , Shaoting Zhang