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Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

Large language models (LLMs) have recently shown impressive performance on tasks involving reasoning, leading to a lively debate on whether these models possess reasoning capabilities similar to humans. However, despite these successes, the…

Computation and Language · Computer Science 2024-08-07 Philipp Mondorf , Barbara Plank

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

Generative artificial intelligence (AI) has the potential to scale up personalized tutoring through large language models (LLMs). Recent AI tutors are adapted for the tutoring task by training or prompting LLMs to follow effective…

Computation and Language · Computer Science 2025-07-30 Alexander Scarlatos , Naiming Liu , Jaewook Lee , Richard Baraniuk , Andrew Lan

As large language models (LLMs) develop anthropomorphic abilities, they are increasingly being deployed as autonomous agents to interact with humans. However, evaluating their performance in realistic and complex social interactions remains…

Computation and Language · Computer Science 2025-10-28 Shuai Huang , Wenxuan Zhao , Jun Gao

In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot…

Computation and Language · Computer Science 2024-06-26 Jinghan Jia , Abi Komma , Timothy Leffel , Xujun Peng , Ajay Nagesh , Tamer Soliman , Aram Galstyan , Anoop Kumar

Large Language Models (LLMs) have demonstrated remarkable performance across various information-seeking and reasoning tasks. These computational systems drive state-of-the-art dialogue systems, such as ChatGPT and Bard. They also carry…

Computation and Language · Computer Science 2023-10-13 Siyuan Brandon Loh , Aravind Sesagiri Raamkumar

Language models, characterized by their black-box nature, often hallucinate and display sensitivity to input perturbations, causing concerns about trust. To enhance trust, it is imperative to gain a comprehensive understanding of the…

Computation and Language · Computer Science 2025-01-03 Vatsal Gupta , Pranshu Pandya , Tushar Kataria , Vivek Gupta , Dan Roth

Large Language Models (LLMs) have been transformative. They are pre-trained foundational models that are self-supervised and can be adapted with fine tuning to a wide range of natural language tasks, each of which previously would have…

Computation and Language · Computer Science 2023-02-22 Terrence Sejnowski

The ability of Large Language Models (LLMs) to extract context from natural language problem descriptions naturally raises questions about their suitability in autonomous decision-making settings. This paper studies the behaviour of these…

Artificial Intelligence · Computer Science 2025-07-22 Xiao Yang , Juxi Leitner , Michael Burke

The swift advancement in the scales and capabilities of Large Language Models (LLMs) positions them as promising tools for a variety of downstream tasks. In addition to the pursuit of better performance and the avoidance of violent feedback…

Computation and Language · Computer Science 2023-09-28 Haoyu Wang , Guozheng Ma , Cong Yu , Ning Gui , Linrui Zhang , Zhiqi Huang , Suwei Ma , Yongzhe Chang , Sen Zhang , Li Shen , Xueqian Wang , Peilin Zhao , Dacheng Tao

LLMs have performed well on several reasoning benchmarks, including ones that test analogical reasoning abilities. However, there is debate on the extent to which they are performing general abstract reasoning versus employing non-robust…

Computation and Language · Computer Science 2024-11-22 Martha Lewis , Melanie Mitchell

Recently, advancements in large language models (LLMs) have shown an unprecedented ability across various language tasks. This paper investigates the potential application of LLMs to slot filling with noisy ASR transcriptions, via both…

Computation and Language · Computer Science 2023-11-14 Guangzhi Sun , Shutong Feng , Dongcheng Jiang , Chao Zhang , Milica Gašić , Philip C. Woodland

The increasing reliance on Large Language Models (LLMs) across academia and industry necessitates a comprehensive understanding of their robustness to prompts. In response to this vital need, we introduce PromptRobust, a robustness…

Computation and Language · Computer Science 2024-07-17 Kaijie Zhu , Jindong Wang , Jiaheng Zhou , Zichen Wang , Hao Chen , Yidong Wang , Linyi Yang , Wei Ye , Yue Zhang , Neil Zhenqiang Gong , Xing Xie

LLMs serve as the backbone in SpeechLLMs, yet their behavior on spontaneous conversational input remains poorly understood. Conversational speech contains pervasive disfluencies -- interjections, edits, and parentheticals -- that are rare…

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

Large language models (LLMs) perform well at a myriad of tasks, but explaining the processes behind this performance is a challenge. This paper investigates whether LLMs can give faithful high-level explanations of their own internal…

Machine Learning · Computer Science 2024-05-14 Dane Sherburn , Bilal Chughtai , Owain Evans

An important unexplored aspect in previous work on user satisfaction estimation for Task-Oriented Dialogue (TOD) systems is their evaluation in terms of robustness for the identification of user dissatisfaction: current benchmarks for user…

Computation and Language · Computer Science 2024-08-21 Amin Abolghasemi , Zhaochun Ren , Arian Askari , Mohammad Aliannejadi , Maarten de Rijke , Suzan Verberne

Task-oriented dialogue (TOD) models have made significant progress in recent years. However, previous studies primarily focus on datasets written by annotators, which has resulted in a gap between academic research and real-world spoken…

Computation and Language · Computer Science 2025-06-25 Shuzheng Si , Wentao Ma , Haoyu Gao , Yuchuan Wu , Ting-En Lin , Yinpei Dai , Hangyu Li , Rui Yan , Fei Huang , Yongbin Li

We describe a system for building task-oriented dialogue systems combining the in-context learning abilities of large language models (LLMs) with the deterministic execution of business logic. LLMs are used to translate between the surface…

Computation and Language · Computer Science 2024-02-20 Tom Bocklisch , Thomas Werkmeister , Daksh Varshneya , Alan Nichol
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