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Evaluating generative AI (GenAI) systems is challenging because many targets of evaluation are broad, contested concepts, such as "reasoning," "fairness," or "creativity." When these concepts are left underspecified, it becomes unclear what…

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Game-based interactive driving simulations have emerged as versatile platforms for advancing decision-making algorithms in road transport mobility. While these environments offer safe, scalable, and engaging settings for testing driving…

Robotics · Computer Science 2025-09-09 Zhihao Lin , Zhen Tian

Large language models, e.g. ChatGPT are currently contributing enormously to make artificial intelligence even more popular, especially among the general population. However, such chatbot models were developed as tools to support natural…

Artificial Intelligence · Computer Science 2025-02-07 Jianlong Zhou , Heimo Müller , Andreas Holzinger , Fang Chen

Context: The active involvement of users and customers in agile software development remains a persistent challenge in practice. For this reason, it is important that students in higher education become familiar with good practices in Agile…

Software Engineering · Computer Science 2026-03-16 Eva-Maria Schön , Michael Neumann , Tiago Silva da Silva

ChatGPT, the AI-powered chatbot with a massive user base of hundreds of millions, has become a global phenomenon. However, the use of Conversational AI Systems (CAISs) like ChatGPT for research in the field of Social Simulation is still…

Human-Computer Interaction · Computer Science 2025-10-08 Peer-Olaf Siebers

This paper explores the potential of generative AI in creating adaptive educational simulations. By leveraging a system of multiple AI agents, simulations can provide personalized learning experiences, offering students the opportunity to…

Computers and Society · Computer Science 2024-07-19 Ethan Mollick , Lilach Mollick , Natalie Bach , LJ Ciccarelli , Ben Przystanski , Daniel Ravipinto

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

Agent-based models play an important role in simulating complex emergent phenomena and supporting critical decisions. In this context, a software fault may result in poorly informed decisions that lead to disastrous consequences. The…

Software Engineering · Computer Science 2021-03-19 Andrew G. Clark , Neil Walkinshaw , Robert M. Hierons

Artificial Intelligence has demonstrated its significance in software engineering through notable improvements in productivity, accuracy, collaboration, and learning outcomes. This study examines the impact of generative AI tools,…

Software Engineering · Computer Science 2024-02-23 Muhammad Waseem , Teerath Das , Aakash Ahmad , Peng Liang , Mahdi Fehmideh , Tommi Mikkonen

With software development increasingly reliant on innovative technologies, there is a growing interest in exploring the potential of generative AI tools to streamline processes and enhance productivity. In this scenario, this paper…

Software Engineering · Computer Science 2024-06-04 Mariana Coutinho , Lorena Marques , Anderson Santos , Marcio Dahia , Cesar Franca , Ronnie de Souza Santos

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

As personal agents evolve to handle complex, user-centric tasks, static plain-text chat is rapidly becoming a bottleneck. Generative UI emerges as the necessary new interface layer, dynamically synthesizing the right controls, options, and…

Human-Computer Interaction · Computer Science 2026-05-26 Fancy Kong , Congjie Zheng , Murphy Zhuang , Rio Yang , Sueky Zhang , Hao Fu , Gene Jin , Song Cao , Kaijie Chen , Andrew Chen , Pony Ma

The rapid advancement of chat-based language models has led to remarkable progress in complex task-solving. However, their success heavily relies on human input to guide the conversation, which can be challenging and time-consuming. This…

Artificial Intelligence · Computer Science 2023-11-03 Guohao Li , Hasan Abed Al Kader Hammoud , Hani Itani , Dmitrii Khizbullin , Bernard Ghanem

This paper investigates the enhancement of scientific literature chatbots through retrieval-augmented generation (RAG), with a focus on evaluating vector- and graph-based retrieval systems. The proposed chatbot leverages both structured…

Information Retrieval · Computer Science 2026-02-23 Hamideh Ghanadian , Amin Kamali , Mohammad Hossein Tekieh

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

Learning to use feature-rich software is a persistent challenge, but generative AI tools promise to lower this barrier by replacing complex navigation with natural language prompts. We investigated how people approach prompt-based tools for…

Human-Computer Interaction · Computer Science 2026-04-01 Kanak Gautam , Poorvi Bhatia , Parmit K. Chilana

Much literature has shown that prompt-based learning is an efficient method to make use of the large pre-trained language model. Recent works also exhibit the possibility of steering a chatbot's output by plugging in an appropriate prompt.…

Computation and Language · Computer Science 2022-10-14 Hsuan Su , Pohan Chi , Shih-Cheng Huang , Chung Ho Lam , Saurav Sahay , Shang-Tse Chen , Hung-yi Lee

Generative Artificial Intelligence (AI), particularly tools like OpenAI's popular ChatGPT, is reshaping the landscape of computer science research. Used wisely, these tools can boost the productivity of a computer research scientist. This…

Artificial Intelligence · Computer Science 2023-11-21 Eduardo C. Garrido-Merchan