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While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…

Human-Computer Interaction · Computer Science 2026-04-28 Muhammad Raees , Konstantinos Papangelis

AI plays a key role in current cyberspace and future immersive ecosystems that pinpoint user experiences. Thus, the trustworthiness of such AI systems is vital as failures in these systems can cause serious user harm. Although there are…

Computers and Society · Computer Science 2022-03-09 Pengyuan Zhou , Benjamin Finley , Lik-Hang Lee , Yong Liao , Haiyong Xie , Pan Hui

AI systems are increasingly tasked to complete responsibilities with decreasing oversight. This delegation requires users to accept certain risks, typically mitigated by perceived or actual alignment of values between humans and AI, leading…

Computers and Society · Computer Science 2025-01-29 Jennifer Chien , David Danks

The ability to acknowledge the inevitable uncertainty in their knowledge and reasoning is a prerequisite for AI systems to be truly truthful and reliable. In this paper, we present a taxonomy of uncertainty specific to vision-language AI…

Artificial Intelligence · Computer Science 2024-07-03 Khyathi Raghavi Chandu , Linjie Li , Anas Awadalla , Ximing Lu , Jae Sung Park , Jack Hessel , Lijuan Wang , Yejin Choi

Trustworthy machine learning is of primary importance to the practical deployment of deep learning models. While state-of-the-art models achieve astonishingly good performance in terms of accuracy, recent literature reveals that their…

Machine Learning · Computer Science 2023-02-07 Ailin Deng , Shen Li , Miao Xiong , Zhirui Chen , Bryan Hooi

Handling trust is one of the core requirements for facilitating effective interaction between the human and the AI agent. Thus, any decision-making framework designed to work with humans must possess the ability to estimate and leverage…

Artificial Intelligence · Computer Science 2023-01-31 Zahra Zahedi , Sarath Sreedharan , Subbarao Kambhampati

Quantitative Artificial Intelligence (AI) Benchmarks have emerged as fundamental tools for evaluating the performance, capability, and safety of AI models and systems. Currently, they shape the direction of AI development and are playing an…

Artificial Intelligence · Computer Science 2025-05-27 Maria Eriksson , Erasmo Purificato , Arman Noroozian , Joao Vinagre , Guillaume Chaslot , Emilia Gomez , David Fernandez-Llorca

Artificial intelligence (AI) systems are deployed as collaborators in human decision-making. Yet, evaluation practices focus primarily on model accuracy rather than whether human-AI teams are prepared to collaborate safely and effectively.…

Human-Computer Interaction · Computer Science 2026-03-20 Min Hun Lee

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Technical and legal debates frequently suggest that "accuracy" is an objective, measurable, and purely technical property. We challenge this view, showing that evaluating AI performance fundamentally depends on context-dependent normative…

Computers and Society · Computer Science 2026-04-29 Lucas G. Uberti-Bona Marin , Bram Rijsbosch , Kristof Meding , Gerasimos Spanakis , Gijs van Dijck , Konrad Kollnig

Concerns about the societal impact of AI-based services and systems has encouraged governments and other organisations around the world to propose AI policy frameworks to address fairness, accountability, transparency and related topics. To…

Evaluations of generative models are now ubiquitous, and their outcomes critically shape public and scientific expectations of AI's capabilities. Yet skepticism about their reliability continues to grow. How can we know that a reported…

Artificial Intelligence · Computer Science 2026-05-19 Nathanael Jo , Ashia Wilson

The Best Estimate plus Uncertainty (BEPU) approach for nuclear systems modeling and simulation requires that the prediction uncertainty must be quantified in order to prove that the investigated design stays within acceptance criteria. A…

Computation · Statistics 2023-03-24 Ziyu Xie , Farah Alsafadi , Xu Wu

There is an increasing adoption of artificial intelligence in safety-critical applications, yet practical schemes for certifying that AI systems are safe, lawful and socially acceptable remain scarce. This white paper presents the T\"UV…

Building trustworthy autonomous systems is challenging for many reasons beyond simply trying to engineer agents that 'always do the right thing.' There is a broader context that is often not considered within AI and HRI: that the problem of…

Computers and Society · Computer Science 2020-10-15 Alexis Morris , Hallie Siegel , Jonathan Kelly

Dominant approaches, e.g. the EU's "Trustworthy AI framework", treat trust as a property that can be designed for, evaluated, and governed according to normative and technical criteria. They do not address how trust is subjectively…

Computers and Society · Computer Science 2026-02-02 Lameck Mbangula Amugongo , Tutaleni Asino , Nicola J Bidwell

This study explores whether labeling AI as "trustworthy" or "reliable" influences user perceptions and acceptance of automotive AI technologies. Using a one-way between-subjects design, the research involved 478 online participants who were…

Human-Computer Interaction · Computer Science 2025-07-15 John Dorsch , Ophelia Deroy

Benchmarking has long served as a foundational practice in machine learning and, increasingly, in modern AI systems such as large language models, where shared tasks, metrics, and leaderboards offer a common basis for measuring progress and…

Artificial Intelligence · Computer Science 2026-02-16 Philip Waggoner

The authors are concerned about the safety, health, and rights of the European citizens due to inadequate measures and procedures required by the current draft of the EU Artificial Intelligence (AI) Act for the conformity assessment of AI…

Machine Learning · Statistics 2023-10-05 Bernhard Nessler , Thomas Doms , Sepp Hochreiter

Under the slogan of trustworthy AI, much of contemporary AI research is focused on designing AI systems and usage practices that inspire human trust and, thus, enhance adoption of AI systems. However, a person affected by an AI system may…

Computers and Society · Computer Science 2025-05-16 Benjamin Paaßen , Suzana Alpsancar , Tobias Matzner , Ingrid Scharlau