Related papers: TREC iKAT 2023: The Interactive Knowledge Assistan…
Conversational systems have made significant progress in generating natural language responses. However, their potential as conversational search systems is currently limited due to their passive role in the information-seeking process. One…
To evaluate Large Language Models (LLMs) for question answering (QA), traditional methods typically focus on assessing single-turn responses to given questions. However, this approach doesn't capture the dynamic nature of human-AI…
Large Language Models (LLMs) are being increasingly employed in data science for tasks like data preprocessing and analytics. However, data scientists encounter substantial obstacles when conversing with LLM-powered chatbots and acting on…
Personalized search demands the ability to model users' evolving, multi-dimensional information needs; a challenge for systems constrained by static profiles or monolithic retrieval pipelines. We present SPARK (Search Personalization via…
Conversational Task Assistants (CTAs) guide users in performing a multitude of activities, such as making recipes. However, ensuring that interactions remain engaging, interesting, and enjoyable for CTA users is not trivial, especially for…
The advancement of Large Language Models (LLMs) has led to significant improvements in various service domains, including search, recommendation, and chatbot applications. However, applying state-of-the-art (SOTA) research to industrial…
Conversational question answering (ConvQA) is a simplified but concrete setting of conversational search. One of its major challenges is to leverage the conversation history to understand and answer the current question. In this work, we…
The knowledge tracing (KT) problem is an extremely important topic in personalized education, which aims to predict whether students can correctly answer the next question based on their past question-answer records. Prior work on this task…
Human cognition is constrained by processing limitations, leading to cognitive overload and inefficiencies in knowledge synthesis and decision-making. Large Language Models (LLMs) present an opportunity for cognitive augmentation, but their…
In human-human conversations, Context Tracking deals with identifying important entities and keeping track of their properties and relationships. This is a challenging problem that encompasses several subtasks such as slot tagging,…
Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding (Slack et al., 2023; Shen et al., 2023), as one-off explanations may fall short in providing…
Recent advances in Large Language Models (LLMs) have significantly improved table understanding tasks such as Table Question Answering (TableQA), yet challenges remain in ensuring reliability, scalability, and efficiency, especially in…
To hold a true conversation, an intelligent agent should be able to occasionally take initiative and recommend the next natural conversation topic. This is a challenging task. A topic suggested by the agent should be relevant to the person,…
Recent years have seen growing interest in conversational agents, such as chatbots, which are a very good fit for automated customer support because the domain in which they need to operate is narrow. This interest was in part inspired by…
Large Language Models (LLMs) excel at tackling various natural language tasks. However, due to the significant costs involved in re-training or fine-tuning them, they remain largely static and difficult to personalize. Nevertheless, a…
Community Question Answering (CQA) has gained increasing popularity in many domains. Mortgage is a complex and dynamic industry, and a flexible and efficient CQA platform can potentially enhance the quality of service for mortgage officers…
Conversational assistants are increasingly popular across diverse real-world applications, highlighting the need for advanced multimodal speech modeling. Speech, as a natural mode of communication, encodes rich user-specific characteristics…
Smart cities need the involvement of their residents to enhance quality of life. Conversational query-answering is an emerging approach for user engagement. There is an increasing demand of an advanced conversational question-answering that…
Recent advancements in artificial intelligence (AI) and machine learning have reignited interest in their impact on Computer-based Learning (CBL). AI-driven tools like ChatGPT and Intelligent Tutoring Systems (ITS) have enhanced learning…
Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…