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Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+…

Conversational agents leveraging AI, particularly deep learning, are emerging in both academic research and real-world applications. However, these applications still face challenges, including disrespecting knowledge and facts, not…

Computation and Language · Computer Science 2025-03-25 Junfeng Liu , Zhuocheng Mei , Kewen Peng , Ranga Raju Vatsavai

Recent advancements in AI-driven conversational agents have exhibited immense potential of AI applications. Effective response generation is crucial to the success of these agents. While extensive research has focused on leveraging multiple…

Computation and Language · Computer Science 2025-03-26 Junfeng Liu , Christopher T. Symons , Ranga Raju Vatsavai

In human conversations, due to their personalities in mind, people can easily carry out and maintain the conversations. Giving conversational context with persona information to a chatbot, how to exploit the information to generate diverse…

Artificial Intelligence · Computer Science 2019-05-30 Haoyu Song , Wei-Nan Zhang , Yiming Cui , Dong Wang , Ting Liu

Recent advancements in generative AI have significantly increased interest in personalized agents. With increased personalization, there is also a greater need for being able to trust decision-making and action taking capabilities of these…

Information Retrieval · Computer Science 2025-04-10 Chirag Shah , Hideo Joho , Kirandeep Kaur , Preetam Prabhu Srikar Dammu

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

User satisfaction with AI assistants is highly personalized: the same response may satisfy one user but disappoint another depending on what each user expects and what they have asked for before. Existing automatic evaluation methods mostly…

Computation and Language · Computer Science 2026-05-29 Zhefan Wang , Zhiqiang Guo , Weizhi Ma , Min Zhang , Quanjia Yan , Hengliang Luo

Personalized retrieval-augmented generation (RAG) aims to produce user-tailored responses by incorporating retrieved user profiles alongside the input query. Existing methods primarily focus on improving retrieval and rely on large language…

Information Retrieval · Computer Science 2025-08-12 Kepu Zhang , Teng Shi , Weijie Yu , Jun Xu

Personalized review response generation presents a significant challenge in domains where user information is limited, such as food delivery platforms. While large language models (LLMs) offer powerful text generation capabilities, they…

Computation and Language · Computer Science 2025-12-12 Moonsoo Park , Jeongseok Yun , Bohyung Kim

State-of-the-art conversational agents have advanced significantly in conjunction with the use of large transformer-based language models. However, even with these advancements, conversational agents still lack the ability to produce…

Computation and Language · Computer Science 2020-10-21 Sashank Santhanam , Wei Ping , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Humans usually have conversations by making use of prior knowledge about a topic and background information of the people whom they are talking to. However, existing conversational agents and datasets do not consider such comprehensive…

Computation and Language · Computer Science 2022-05-17 Yoonna Jang , Jungwoo Lim , Yuna Hur , Dongsuk Oh , Suhyune Son , Yeonsoo Lee , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…

Human-Computer Interaction · Computer Science 2025-05-01 Xi Zheng , Zhuoyang Li , Xinning Gui , Yuhan Luo

The advent of large language models (LLMs) has allowed numerous applications, including the generation of queried responses, to be leveraged in chatbots and other conversational assistants. Being trained on a plethora of data, LLMs often…

Computation and Language · Computer Science 2025-05-16 Deeksha Prahlad , Chanhee Lee , Dongha Kim , Hokeun Kim

Personalization of natural language generation plays a vital role in a large spectrum of tasks, such as explainable recommendation, review summarization and dialog systems. In these tasks, user and item IDs are important identifiers for…

Information Retrieval · Computer Science 2021-06-09 Lei Li , Yongfeng Zhang , Li Chen

Large Language Models (LLMs) struggle with generating reliable outputs due to outdated knowledge and hallucinations. Retrieval-Augmented Generation (RAG) models address this by enhancing LLMs with external knowledge, but often fail to…

Information Retrieval · Computer Science 2026-01-16 Saber Zerhoudi , Michael Granitzer

Multimodal Large Language Models (MLLMs) serve as daily assistants for millions. However, their ability to generate responses aligned with individual preferences remains limited. Prior approaches enable only static, single-turn…

Computation and Language · Computer Science 2026-04-16 Chang Nie , Chaoyou Fu , Yifan Zhang , Haihua Yang , Caifeng Shan

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating…

Human-Computer Interaction · Computer Science 2025-09-19 Taesoo Kim , Yongsik Jo , Hyunmin Song , Taehwan Kim

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

Human-Computer Interaction · Computer Science 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

Large language models (LLMs) exhibit human-like intelligence, enabling them to simulate human behavior and support various applications that require both humanized communication and extensive knowledge reserves. Efforts are made to…

Computation and Language · Computer Science 2025-05-16 Zheni Zeng , Jiayi Chen , Huimin Chen , Yukun Yan , Yuxuan Chen , Zhenghao Liu , Zhiyuan Liu , Maosong Sun

Large language models (LLMs) have demonstrated their significant potential to be applied for addressing various application tasks. However, traditional recommender systems continue to face great challenges such as poor interactivity and…

Information Retrieval · Computer Science 2023-04-05 Yunfan Gao , Tao Sheng , Youlin Xiang , Yun Xiong , Haofen Wang , Jiawei Zhang