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Task-oriented dialogue (TOD) system is designed to accomplish user-defined tasks through dialogues. The TOD system has progressed towards end-to-end modeling by leveraging pre-trained large language models. Fine-tuning the pre-trained…

Computation and Language · Computer Science 2024-11-11 Dharmendra Prajapat , Durga Toshniwal

Traditional task-oriented dialog (ToD) systems rely heavily on labor-intensive turn-level annotations, such as dialogue states and policy labels, for training. This work explores whether large language models (LLMs) can be fine-tuned solely…

Computation and Language · Computer Science 2025-02-20 Adib Mosharrof , Moghis Fereidouni , A. B. Siddique

Task-oriented dialogue (TOD) systems enable users to achieve their goals through natural language interactions. Traditionally, these systems have relied on turn-level manually annotated metadata, such as dialogue states and policy…

Computation and Language · Computer Science 2024-11-05 Adib Mosharrof , A. B. Siddique

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed…

Computation and Language · Computer Science 2022-12-22 Jiazhan Feng , Qingfeng Sun , Can Xu , Pu Zhao , Yaming Yang , Chongyang Tao , Dongyan Zhao , Qingwei Lin

Full-duplex spoken dialogue systems significantly surpass traditional turn-based dialogue systems, as they allow simultaneous bidirectional communication, closely mirroring human-human interactions. However, achieving low latency and…

Computation and Language · Computer Science 2025-01-06 Qinglin Zhang , Luyao Cheng , Chong Deng , Qian Chen , Wen Wang , Siqi Zheng , Jiaqing Liu , Hai Yu , Chaohong Tan , Zhihao Du , Shiliang Zhang

Pre-trained models have proved to be powerful in enhancing task-oriented dialog systems. However, current pre-training methods mainly focus on enhancing dialog understanding and generation tasks while neglecting the exploitation of dialog…

Computation and Language · Computer Science 2022-03-30 Wanwei He , Yinpei Dai , Yinhe Zheng , Yuchuan Wu , Zheng Cao , Dermot Liu , Peng Jiang , Min Yang , Fei Huang , Luo Si , Jian Sun , Yongbin Li

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Task-oriented dialogue systems have been plagued by the difficulties of obtaining large-scale and high-quality annotated conversations. Furthermore, most of the publicly available datasets only include written conversations, which are…

Computation and Language · Computer Science 2021-12-24 Xin Tian , Xinxian Huang , Dongfeng He , Yingzhan Lin , Siqi Bao , Huang He , Liankai Huang , Qiang Ju , Xiyuan Zhang , Jian Xie , Shuqi Sun , Fan Wang , Hua Wu , Haifeng Wang

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly…

Computation and Language · Computer Science 2024-05-17 Ruolin Su , Biing-Hwang Juang

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

Task-Oriented Dialogue (TOD) systems are designed to carry out specific tasks by tracking dialogue states and generating appropriate responses to help users achieve defined goals. Recently, end-to-end dialogue models pre-trained based on…

Computation and Language · Computer Science 2023-06-01 Namo Bang , Jeehyun Lee , Myoung-Wan Koo

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Everyday conversations require understanding everyday events, which in turn, requires understanding temporal commonsense concepts interwoven with those events. Despite recent progress with massive pre-trained language models (LMs) such as…

Computation and Language · Computer Science 2021-06-09 Lianhui Qin , Aditya Gupta , Shyam Upadhyay , Luheng He , Yejin Choi , Manaal Faruqui

Despite their popularity in the chatbot literature, retrieval-based models have had modest impact on task-oriented dialogue systems, with the main obstacle to their application being the low-data regime of most task-oriented dialogue tasks.…

Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

In this paper, we analyze the performance of a multitask end-to-end transformer model on the task of conversational recommendations, which aim to provide recommendations based on a user's explicit preferences expressed in dialogue. While…

Computation and Language · Computer Science 2023-05-11 Naveen Ram , Dima Kuzmin , Ellie Ka In Chio , Moustafa Farid Alzantot , Santiago Ontanon , Ambarish Jash , Judith Yue Li

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

As large dialogue models become commonplace in practice, the problems surrounding high compute requirements for training, inference and larger memory footprint still persists. In this work, we present AUTODIAL, a multi-task dialogue model…

Computation and Language · Computer Science 2023-06-12 Prajjwal Bhargava , Pooyan Amini , Shahin Shayandeh , Chinnadhurai Sankar