Related papers: A Summarized History-based Dialogue System for Amn…
Comprehending a dialogue requires a model to capture diverse kinds of key information in the utterances, which are either scattered around or implicitly implied in different turns of conversations. Therefore, dialogue comprehension requires…
Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…
Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…
Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…
Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval…
Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…
Acquiring training data to improve the robustness of dialog systems can be a painstakingly long process. In this work, we propose a method to reduce the cost and effort of creating new conversational agents by artificially generating more…
With the rapid development of large language models, AI assistants like ChatGPT have become increasingly integrated into people's works and lives but are limited in personalized services. In this paper, we present a plug-and-play framework…
Making chatbots world aware in a conversation like a human is a crucial challenge, where the world may contain dynamic knowledge and spatiotemporal state. Several recent advances have tried to link the dialog system to a static knowledge…
The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…
Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…
Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…
Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…
This study addresses the interaction challenges encountered by spoken dialogue systems (SDSs) when engaging with users who exhibit distinct conversational behaviors, particularly minors, in scenarios where data are scarce. We propose a…
Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…
Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…
Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…
Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or…
Dialogue systems require a great deal of different but complementary expertise to assist, inform, and entertain humans. For example, different domains (e.g., restaurant reservation, train ticket booking) of goal-oriented dialogue systems…
Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…