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Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

Computation and Language · Computer Science 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun

Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures.…

Computation and Language · Computer Science 2023-02-28 Ruijun Chen , Jin Wang , Liang-Chih Yu , Xuejie Zhang

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

Dialogue systems are frequently updated to accommodate new services, but naively updating them by continually training with data for new services in diminishing performance on previously learnt services. Motivated by the insight that…

Computation and Language · Computer Science 2025-09-30 Hyundong Cho , Andrea Madotto , Zhaojiang Lin , Khyathi Raghavi Chandu , Satwik Kottur , Jing Xu , Jonathan May , Chinnadhurai Sankar

Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user…

Computation and Language · Computer Science 2022-04-19 Hanxun Zhong , Zhicheng Dou , Yutao Zhu , Hongjin Qian , Ji-Rong Wen

In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…

Robotics · Computer Science 2022-10-19 Makoto Kawamoto , Masaki Shuzo , Eisaku Maeda

Spoken dialogue systems promise efficient and natural access to a large variety of information sources and services from any phone. However, current spoken dialogue systems are deficient in their strategies for preventing, identifying and…

Artificial Intelligence · Computer Science 2011-06-10 A. Gorin , I. Langkilde-Geary , M. A. Walker , J. Wright , H. Wright Hastie

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

While end-to-end neural conversation models have led to promising advances in reducing hand-crafted features and errors induced by the traditional complex system architecture, they typically require an enormous amount of data due to the…

Computation and Language · Computer Science 2018-01-10 Sungjin Lee

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

Recently, resources and tasks were proposed to go beyond state tracking in dialogue systems. An example is the frame tracking task, which requires recording multiple frames, one for each user goal set during the dialogue. This allows a…

Computation and Language · Computer Science 2017-06-07 Hannes Schulz , Jeremie Zumer , Layla El Asri , Shikhar Sharma

We propose novel AI-empowered chat bots for learning as conversation where a user does not read a passage but gains information and knowledge through conversation with a teacher bot. Our information-acquisition-oriented dialogue system…

Computation and Language · Computer Science 2022-05-31 Pengshan Cai , Hui Wan , Fei Liu , Mo Yu , Hong Yu , Sachindra Joshi

Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

Computation and Language · Computer Science 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

For a human-like chatbot, constructing a long-term memory is crucial. However, current large language models often lack this capability, leading to instances of missing important user information or redundantly asking for the same…

Computation and Language · Computer Science 2024-04-09 Seo Hyun Kim , Keummin Ka , Yohan Jo , Seung-won Hwang , Dongha Lee , Jinyoung Yeo

Existing dialog systems are all monolingual, where features shared among different languages are rarely explored. In this paper, we introduce a novel multilingual dialogue system. Specifically, we augment the sequence to sequence framework…

Computation and Language · Computer Science 2019-10-08 Chen Chen , Lisong Qiu , Zhenxin Fu , Dongyan Zhao , Junfei Liu , Rui Yan

Dialogue systems without consistent responses are not fascinating. In this study, we build a dialogue system that can respond based on a given character setting (persona) to bring consistency. Considering the trend of the rapidly increasing…

Computation and Language · Computer Science 2022-06-14 Tomohito Kasahara , Daisuke Kawahara , Nguyen Tung , Shengzhe Li , Kenta Shinzato , Toshinori Sato