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Sustaining users' interest and keeping them engaged in the platform is very important for the success of an e-commerce business. A session encompasses different activities of a user between logging into the platform and logging out or…

Information Retrieval · Computer Science 2022-10-28 Diddigi Raghu Ram Bharadwaj , Lakshya Kumar , Saif Jawaid , Sreekanth Vempati

Knowledge graph (KG) plays an increasingly important role in recommender systems. A recent technical trend is to develop end-to-end models founded on graph neural networks (GNNs). However, existing GNN-based models are coarse-grained in…

Information Retrieval · Computer Science 2021-02-16 Xiang Wang , Tinglin Huang , Dingxian Wang , Yancheng Yuan , Zhenguang Liu , Xiangnan He , Tat-Seng Chua

User interests typically encompass both long-term preferences and short-term intentions, reflecting the dynamic nature of user behaviors across different timeframes. The uneven temporal distribution of user interactions highlights the…

Information Retrieval · Computer Science 2026-04-07 Wei Zhou , Yue Shen , Junkai Ji , Yinglan Feng , Xing Tang , Xiuqiang He , Liang Feng , Zexuan Zhu

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Predicting a user's preference in a short anonymous interaction session instead of long-term history is a challenging problem in the real-life session-based recommendation, e.g., e-commerce and media stream. Recent research of the…

Information Retrieval · Computer Science 2021-07-12 Ruihong Qiu , Jingjing Li , Zi Huang , Hongzhi Yin

Understanding search queries is critical for shopping search engines to deliver a satisfying customer experience. Popular shopping search engines receive billions of unique queries yearly, each of which can depict any of hundreds of user…

Information Retrieval · Computer Science 2020-01-14 Mukul Kumar , Youna Hu , Will Headden , Rahul Goutam , Heran Lin , Bing Yin

Understanding user intentions is challenging for online platforms. Recent work on intention knowledge graphs addresses this but often lacks focus on connecting intentions, which is crucial for modeling user behavior and predicting future…

Computation and Language · Computer Science 2026-01-21 Jiaxin Bai , Zhaobo Wang , Junfei Cheng , Dan Yu , Zerui Huang , Weiqi Wang , Xin Liu , Chen Luo , Yanming Zhu , Bo Li , Yangqiu Song

E-commerce queries are often short and ambiguous. Consequently, query understanding often uses query rewriting to disambiguate user-input queries. While using e-commerce search tools, users tend to enter multiple searches, which we call…

Information Retrieval · Computer Science 2022-09-27 Simiao Zuo , Qingyu Yin , Haoming Jiang , Shaohui Xi , Bing Yin , Chao Zhang , Tuo Zhao

The Session-Based Recommendation System aims to predict the user's next click based on their previous session sequence. The current studies generally learn user preferences according to the transitions of items in the user's session…

Information Retrieval · Computer Science 2023-10-06 Jinpeng Chen , Haiyang Li , Xudong Zhang , Fan Zhang , Senzhang Wang , Kaimin Wei , Jiaqi Ji

Conversational explainable artificial intelligence (ConvXAI) systems based on large language models (LLMs) have garnered significant interest from the research community in natural language processing (NLP) and human-computer interaction…

Computation and Language · Computer Science 2024-09-23 Qianli Wang , Tatiana Anikina , Nils Feldhus , Simon Ostermann , Sebastian Möller

In recent years, chat-bot has become a new type of intelligent terminal to guide users to consume services. However, it is criticized most that the services it provides are not what users expect or most expect. This defect mostly dues to…

Artificial Intelligence · Computer Science 2020-09-04 Junrui Tian , Zhiying Tu , Zhongjie Wang , Xiaofei Xu , Min Liu

Session-based recommendation aims to predict items that an anonymous user would like to purchase based on her short behavior sequence. The current approaches towards session-based recommendation only focus on modeling users' interest…

Information Retrieval · Computer Science 2022-05-10 Xiaokun Zhang , Bo Xu , Liang Yang , Chenliang Li , Fenglong Ma , Haifeng Liu , Hongfei Lin

Understanding and modeling buyer intent is a foundational challenge in optimizing search query reformulation within the dynamic landscape of e-commerce search systems. This work introduces a robust data pipeline designed to mine and analyze…

Information Retrieval · Computer Science 2025-07-31 Jayanth Yetukuri , Ishita Khan

The 2021 SIGIR workshop on eCommerce is hosting the Coveo Data Challenge for "In-session prediction for purchase intent and recommendations". The challenge addresses the growing need for reliable predictions within the boundaries of a…

Information Retrieval · Computer Science 2021-07-19 Jacopo Tagliabue , Ciro Greco , Jean-Francis Roy , Bingqing Yu , Patrick John Chia , Federico Bianchi , Giovanni Cassani

Session data has been widely used for understanding user's behavior in e-commerce. Researchers are trying to leverage session data for different tasks, such as purchase intention prediction, remaining length prediction, recommendation,…

Information Retrieval · Computer Science 2024-03-06 Zixuan Li , Lizi Liao , Yunshan Ma , Tat-Seng Chua

Human intention-based systems enable robots to perceive and interpret user actions to interact with humans and adapt to their behavior proactively. Therefore, intention prediction is pivotal in creating a natural interaction with social…

Robotics · Computer Science 2025-04-09 Hassan Ali , Philipp Allgeuer , Stefan Wermter

Session-based recommender systems capture the short-term interest of a user within a session. Session contexts (i.e., a user's high-level interests or intents within a session) are not explicitly given in most datasets, and implicitly…

Information Retrieval · Computer Science 2022-08-22 Sejoon Oh , Ankur Bhardwaj , Jongseok Han , Sungchul Kim , Ryan A. Rossi , Srijan Kumar

Conversational recommender system (CRS) interacts with users through multi-turn dialogues in natural language, which aims to provide high-quality recommendations for user's instant information need. Although great efforts have been made to…

Information Retrieval · Computer Science 2023-10-27 Chenzhan Shang , Yupeng Hou , Wayne Xin Zhao , Yaliang Li , Jing Zhang

The Internet has revolutionized healthcare by offering medical information ubiquitously to patients via web search. The healthcare status, complex medical information needs of patients are expressed diversely and implicitly in their medical…

Computation and Language · Computer Science 2017-10-24 Chenwei Zhang , Nan Du , Wei Fan , Yaliang Li , Chun-Ta Lu , Philip S. Yu

Session-based recommendation (SR) aims to dynamically recommend items to a user based on a sequence of the most recent user-item interactions. Most existing studies on SR adopt advanced deep learning methods. However, the majority only…

Information Retrieval · Computer Science 2024-01-17 Huizi Wu , Cong Geng , Hui Fang