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The present paper introduces a novel approach to studying social media habits through predictive modeling of sequential smartphone user behaviors. While much of the literature on media and technology habits has relied on self-report…

Human-Computer Interaction · Computer Science 2024-06-25 Heinrich Peters , Joseph B. Bayer , Sandra C. Matz , Yikun Chi , Sumer S. Vaid , Gabriella M. Harari

As online platforms are striving to get more users, a critical challenge is user churn, which is especially concerning for new users. In this paper, by taking the anonymous large-scale real-world data from Snapchat as an example, we develop…

Social and Information Networks · Computer Science 2019-10-04 Carl Yang , Xiaolin Shi , Jie Luo , Jiawei Han

Human-computer interaction has long imagined technology that understands us-from our preferences and habits, to the timing and purpose of our everyday actions. Yet current user models remain fragmented, narrowly tailored to specific apps,…

Human-Computer Interaction · Computer Science 2025-09-23 Omar Shaikh , Shardul Sapkota , Shan Rizvi , Eric Horvitz , Joon Sung Park , Diyi Yang , Michael S. Bernstein

In recent years, foundational models have revolutionized the fields of language and vision, demonstrating remarkable abilities in understanding and generating complex data; however, similar advances in user behavior modeling have been…

Information Retrieval · Computer Science 2025-05-26 Jiahui Gong , Jingtao Ding , Fanjin Meng , Chen Yang , Hong Chen , Zuojian Wang , Haisheng Lu , Yong Li

User-generated data on social media contain rich information about who we are, what we like and how we make decisions. In this paper, we survey representative work on learning a concise latent user representation (a.k.a. user embedding)…

Artificial Intelligence · Computer Science 2021-05-18 Fatema Hasan , Kevin S. Xu , James R. Foulds , Shimei Pan

Predictive models play a crucial role in the financial industry, enabling risk prediction, fraud detection, and personalized recommendations, where slight changes in core model performance can result in billions of dollars in revenue or…

Meta-learning approaches have shown great success in vision and language domains. However, few studies discuss the practice of meta-learning for large-scale industrial applications. Although e-commerce companies have spent many efforts on…

Machine Learning · Computer Science 2020-10-12 Hao Gong , Qifang Zhao , Tianyu Li , Derek Cho , DuyKhuong Nguyen

E-commerce platforms generate vast amounts of customer behavior data, such as clicks and purchases, from millions of unique users every day. However, effectively using this data for behavior understanding tasks is challenging because there…

Machine Learning · Computer Science 2022-02-16 Tianyu Li , Ali Cevahir , Derek Cho , Hao Gong , DuyKhuong Nguyen , Bjorn Stenger

Modeling users for the purpose of identifying their preferences and then personalizing services on the basis of these models is a complex task, primarily due to the need to take into consideration various explicit and implicit signals,…

Information Retrieval · Computer Science 2017-07-06 Amit Tiroshi , Tsvi Kuflik , Shlomo Berkovsky , Mohamed Ali Kaafar

Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…

Human-Computer Interaction · Computer Science 2023-12-19 Yuyang Deng , Ni Zhao , Xin Huang

It is common practice nowadays to use multiple social networks for different social roles. Although this, these networks assume differences in content type, communications and style of speech. If we intend to understand human behaviour as a…

Computer Vision and Pattern Recognition · Computer Science 2020-05-07 Timur Sokhin , Nikolay Butakov , Denis Nasonov

In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Recommendation systems have witnessed significant advancements and have been widely used over the past decades. However, most traditional recommendation methods are task-specific and therefore lack efficient generalization ability.…

Information Retrieval · Computer Science 2023-10-30 Junling Liu , Chao Liu , Peilin Zhou , Renjie Lv , Kang Zhou , Yan Zhang

To provide privacy-aware software systems, it is crucial to consider privacy from the very beginning of the development. However, developers do not have the expertise and the knowledge required to embed the legal and social requirements for…

Software Engineering · Computer Science 2022-02-03 Francesco Casillo , Vincenzo Deufemia , Carmine Gravino

User event modeling plays a central role in many machine learning applications, with use cases spanning e-commerce, social media, finance, cybersecurity, and other domains. User events can be broadly categorized into personal events, which…

Machine Learning · Computer Science 2025-11-07 Rizal Fathony , Igor Melnyk , Owen Reinert , Nam H. Nguyen , Daniele Rosa , C. Bayan Bruss

Modeling user preferences has been mainly addressed by looking at users' interaction history with the different elements available in the system. Tailoring content to individual preferences based on historical data is the main goal of…

Machine Learning · Computer Science 2024-12-11 Pablo Zivic , Hernan Vazquez , Jorge Sanchez

As mobile devices are becoming ubiquitous, regularly interacting with a variety of user interfaces (UIs) is a common aspect of daily life for many people. To improve the accessibility of these devices and to enable their usage in a variety…

Computation and Language · Computer Science 2021-01-27 Zecheng He , Srinivas Sunkara , Xiaoxue Zang , Ying Xu , Lijuan Liu , Nevan Wichers , Gabriel Schubiner , Ruby Lee , Jindong Chen , Blaise Agüera y Arcas

Motivated by the remarkable progress of large language models (LLMs) in objective tasks like mathematics and coding, there is growing interest in their potential to simulate human behavior--a capability with profound implications for…

Computation and Language · Computer Science 2026-01-23 Yuxuan Lei , Tianfu Wang , Jianxun Lian , Zhengyu Hu , Defu Lian , Xing Xie

Machine learning models deployed locally on social media applications are used for features, such as face filters which read faces in-real time, and they expose sensitive attributes to the apps. However, the deployment of machine learning…

Human-Computer Interaction · Computer Science 2025-03-07 Jack West , Bengisu Cagiltay , Shirley Zhang , Jingjie Li , Kassem Fawaz , Suman Banerjee

Deep learning models with attention mechanisms have achieved exceptional results for many tasks, including language tasks and recommendation systems. Whereas previous studies have emphasized allocation of phone agents, we focused on inbound…

Machine Learning · Computer Science 2020-05-28 Ta-Chun Su , Guan-Ying Chen