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End-to-end spoken language understanding (SLU) has recently attracted increasing interest. Compared to the conventional tandem-based approach that combines speech recognition and language understanding as separate modules, the new approach…

Computation and Language · Computer Science 2021-07-20 Nihal Potdar , Anderson R. Avila , Chao Xing , Dong Wang , Yiran Cao , Xiao Chen

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

Computation and Language · Computer Science 2024-11-04 Jonas Becker

Multi-agent systems driven by large language models (LLMs) have shown promising abilities for solving complex tasks in a collaborative manner. This work considers a fundamental problem in multi-agent collaboration: consensus seeking. When…

Computation and Language · Computer Science 2025-01-22 Huaben Chen , Wenkang Ji , Lufeng Xu , Shiyu Zhao

The semantic understanding of natural dialogues composes of several parts. Some of them, like intent classification and entity detection, have a crucial role in deciding the next steps in handling user input. Handling each task as an…

Computation and Language · Computer Science 2021-09-08 Petr Lorenc

Large Language Models (LLMs) have demonstrated impressive capabilities in language generation and general task performance. However, their application to spoken language understanding (SLU) remains challenging, particularly for token-level…

Computation and Language · Computer Science 2025-10-09 Shangjian Yin , Peijie Huang , Jiatian Chen , Haojing Huang , Yuhong Xu

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Computation and Language · Computer Science 2021-01-19 Ajay Chatterjee , Shubhashis Sengupta

Open-domain conversational agents or chatbots are becoming increasingly popular in the natural language processing community. One of the challenges is enabling them to converse in an empathetic manner. Current neural response generation…

Computation and Language · Computer Science 2020-12-09 Anuradha Welivita , Pearl Pu

This paper presents a Large Language Model (LLM) based conversational agent system designed to enhance human-machine collaboration in Machine Learning Operations (MLOps). We introduce the Swarm Agent, an extensible architecture that…

Artificial Intelligence · Computer Science 2025-11-11 George Fatouros , Georgios Makridis , George Kousiouris , John Soldatos , Anargyros Tsadimas , Dimosthenis Kyriazis

Chatbots and AI assistants have claimed their importance in today life. The main reason behind adopting this technology is to connect with the user, understand their requirements, and fulfill them. This has been achieved but at the cost of…

Computation and Language · Computer Science 2021-02-23 Muhammad Hamzah Mushtaq

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

Goal-oriented dialogue systems typically communicate with a backend (e.g. database, Web API) to complete certain tasks to reach a goal. The intents that a dialogue system can recognize are mostly included to the system by the developer…

Computation and Language · Computer Science 2018-07-04 Umutcan Şimşek , Dieter Fensel

This paper introduces a multi-agent application system designed to enhance office collaboration efficiency and work quality. The system integrates artificial intelligence, machine learning, and natural language processing technologies,…

Artificial Intelligence · Computer Science 2025-04-08 Songtao Sun , Jingyi Li , Yuanfei Dong , Haoguang Liu , Chenxin Xu , Fuyang Li , Qiang Liu

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express…

Computation and Language · Computer Science 2024-03-28 Yejin Yoon , Jungyeon Lee , Kangsan Kim , Chanhee Park , Taeuk Kim

Existing task-oriented chatbots heavily rely on spoken language understanding (SLU) systems to determine a user's utterance's intent and other key information for fulfilling specific tasks. In real-life applications, it is crucial to…

Computation and Language · Computer Science 2022-01-19 Jiashu Pu , Guandan Chen , Yongzhu Chang , Xiaoxi Mao

Natural language understanding (NLU) is the task of semantic decoding of human languages by machines. NLU models rely heavily on large training data to ensure good performance. However, substantial languages and domains have very few data…

Computation and Language · Computer Science 2022-08-22 Zihan Liu

The intent recognition is an essential algorithm of any conversational AI application. It is responsible for the classification of an input message into meaningful classes. In many bot development platforms, we can configure the NLU…

Computation and Language · Computer Science 2021-10-06 Petr Lorenc , Petr Marek , Jan Pichl , Jakub Konrád , Jan Šedivý

Natural Language Understanding (NLU) is an established component within a conversational AI or digital assistant system, and it is responsible for producing semantic understanding of a user request. We propose a scalable and automatic…

Computation and Language · Computer Science 2021-09-13 Sunghyun Park , Han Li , Ameen Patel , Sidharth Mudgal , Sungjin Lee , Young-Bum Kim , Spyros Matsoukas , Ruhi Sarikaya

The fast development of Artificial Intelligence (AI) agents provides a promising way for the realization of intelligent and customized wireless networks. In this paper, we propose a Wireless Multi-Agent System (WMAS), which can provide…

Multiagent Systems · Computer Science 2025-08-04 Jingchen Peng , Dingli Yuan , Boxiang Ren , Jie Fan , Hao Wu , Lu Yang