Related papers: Users Approach on Providing Feedback for Smart Hom…
User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…
Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…
Smart home devices have found their way through people's homes as well as hearts. One such smart device is Amazon Alexa. Amazon Alexa is a voice-controlled application that is rapidly gaining popularity. Alexa was primarily used for…
As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…
Demographic growth and rise in the average age of the population is increasing the demand for the elderly assistance. Health care oriented ambient intelligence technologies are fundamental to support elderly peoples' autonomy. In this…
Smart Home technology is increasingly seen as a solution for improving household energy efficiency. However, its energy-saving potential depends largely on how consumers use the system. To explore how user perception and intention to use…
The increasingly widespread use of 'smart' devices has raised multifarious ethical concerns regarding their use in domestic spaces. Previous work examining such ethical dimensions has typically either involved empirical studies of concerns…
The European adoption of smart electricity meters triggers the developments of new value-added service for smart energy and optimal consumption. Recently, several algorithms and tools have been built to analyze smart meter's data. This…
The population is aging, and becoming more tech-savvy. The United Nations predicts that by 2050, one in six people in the world will be over age 65 (up from one in 11 in 2019), and this increases to one in four in Europe and Northern…
Government organizations, regulators, consumers, Internet service providers, and application providers alike all have an interest in measuring user Internet "speed". Access speeds have increased by an order of magnitude in past years, with…
In this paper, we identify challenges in children's current information retrieval process, and propose conversational robots as an opportunity to ease this process in a responsible way. Tools children currently use in this process, such as…
We study continually improving an extractive question answering (QA) system via human user feedback. We design and deploy an iterative approach, where information-seeking users ask questions, receive model-predicted answers, and provide…
Nowadays, privacy has become a very serious issue with smart and mobile platforms. Users tend to allow intrusive apps access much sensible information without really knowing the potential threats. To solve this issue several solutions (e.g.…
With the growing advances in the Internet of Things (IoT) technology, IoT device management platforms are becoming increasingly important. We conducted a web-based survey and usability study with 43 participants who use IoT devices…
Notifications provide a unique mechanism for increasing the effectiveness of real-time information delivery systems. However, notifications that demand users' attention at inopportune moments are more likely to have adverse effects and…
Technology has the opportunity to assist older adults as they age in place, coordinate caregiving resources, and meet unmet needs through access to resources. Currently, older adults use consumer technologies to support everyday life,…
We conducted 26 co-design interviews with 50 smarthome device owners to understand the perceived benefits, drawbacks, and design considerations for developing a smarthome system that facilitates co-monitoring with emergency contacts who…
Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion…
During acceptance testing customers assess whether a system meets their expectations and often identify issues that should be improved. These findings have to be communicated to the developers a task we observed to be error prone,…
Recommender systems play a pivotal role in helping users navigate an overwhelming selection of products and services. On online platforms, users have the opportunity to share feedback in various modes, including numerical ratings, textual…