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With the advancements in social robotics and virtual avatars, it becomes increasingly important that these agents adapt their behavior to the mood, feelings and personality of their users. One such aspect of the user is empathy. Whereas…

Human-Computer Interaction · Computer Science 2020-03-25 Maryam Alimardani , Annabella Hermans , Angelica M. Tinga

In the early stages of the design process, designers explore opportunities by discovering unmet needs and developing innovative concepts as potential solutions. From a human-centered design perspective, designers must develop empathy with…

Human-Computer Interaction · Computer Science 2023-05-16 Qihao Zhu , Jianxi Luo

Strategies are necessary to mitigate the impact of unexpected behavior in collaborative robotics, and research to develop solutions is lacking. Our aim here was to explore the benefits of an affective interaction, as opposed to a more…

Robotics · Computer Science 2020-05-18 Adriana Hamacher , Nadia Bianchi-Berthouze , Anthony G. Pipe , Kerstin Eder

Human-AI co-creativity involves humans and AI collaborating on a shared creative product as partners. In a creative collaboration, communication is an essential component among collaborators. In many existing co-creative systems users can…

Human-Computer Interaction · Computer Science 2022-06-07 Jeba Rezwana , Mary Lou Maher

Trust has been shown to be a key factor in effective human-robot collaboration. In the context of assistive robotics, the effect of trust factors on human experience is further pronounced. Personalization of assistive robots is an…

Robotics · Computer Science 2023-10-31 Parv Kapoor , Simon Chu , Angela Chen

When members of ad-hoc virtual teams need to collectively ideate or deliberate, they often fail to engage with each others' perspectives in a constructive manner. At best, this leads to sub-optimal outcomes and, at worst, it can cause…

Human-Computer Interaction · Computer Science 2021-11-30 Pranav Khadpe , Chinmay Kulkarni , Geoff Kaufman

Nowadays, a community starts to find the need for human presence in an alternative way, there has been tremendous research and development in advancing telepresence robots. People tend to feel closer and more comfortable with telepresence…

Robotics · Computer Science 2021-05-26 Nungduk Yun , Seiji Yamada

Interactive intelligent agents are being integrated across society. Despite achieving human-like capabilities, humans' responses to these agents remain poorly understood, with research fragmented across disciplines. We conducted a first…

Human-Computer Interaction · Computer Science 2026-05-07 Jianan Zhou , Fleur Corbett , Joori Byun , Talya Porat , Nejra van Zalk

As the use of Augmented Reality (AR) to enhance interactions between human agents and robotic systems in a work environment continues to grow, robots must communicate their intents in informative yet straightforward ways. This improves the…

Robotics · Computer Science 2023-03-13 Chrisantus Eze , Christopher Crick

The deployment of capable AI agents raises fresh questions about safety, human-machine relationships and social coordination. We argue for greater engagement by scientists, scholars, engineers and policymakers with the implications of a…

Computers and Society · Computer Science 2025-09-15 Iason Gabriel , Geoff Keeling , Arianna Manzini , James Evans

Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In…

Computation and Language · Computer Science 2020-11-20 Peixiang Zhong , Chen Zhang , Hao Wang , Yong Liu , Chunyan Miao

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

Social and Information Networks · Computer Science 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

Over the last couple of years, AI Agents have gained significant traction due to substantial progress in the capabilities of underlying General Purpose AI (GPAI) models, enhanced scaffolding techniques, and the promise to drive societal…

Computers and Society · Computer Science 2026-04-27 Antoni Lorente , Amin Oueslati , Robin Staes-Polet

Handing objects to humans is an essential capability for collaborative robots. Previous research works on human-robot handovers focus on facilitating the performance of the human partner and possibly minimising the physical effort needed to…

As more and more social robots are being used for collaborative activities with humans, it is crucial to investigate mechanisms to facilitate trust in the human-robot interaction. One such mechanism is humour: it has been shown to increase…

Human-Computer Interaction · Computer Science 2023-10-25 Barbara Sienkiewicz , Bipin Indurkhya

Software engineering (SE) requires developers to collaborate with stakeholders, and understanding their emotions and perspectives is often vital. Empathy is a concept characterising a person's ability to understand and share the feelings of…

Software Engineering · Computer Science 2024-01-18 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

In the coming years, AI agents will be used for making more complex decisions, including in situations involving many different groups of people. One big challenge is that AI agent tends to act in its own interest, unlike humans who often…

Multiagent Systems · Computer Science 2024-09-06 Shunichi Akatsuka , Yaemi Teramoto , Aaron Courville

People are known to judge artificial intelligence using a utilitarian moral philosophy and humans using a moral philosophy emphasizing perceived intentions. But why do people judge humans and machines differently? Psychology suggests that…

Computers and Society · Computer Science 2023-09-20 Jingling Zhang , Jane Conway , César A. Hidalgo

The increasing presence of robots alongside humans, such as in human-robot teams in manufacturing, gives rise to research questions about the kind of behaviors people prefer in their robot counterparts. We term actions that support…

Understanding the emergence of cooperation in systems of computational agents is crucial for the development of effective cooperative AI. Interaction among individuals in real-world settings are often sparse and occur within a broad…

Multiagent Systems · Computer Science 2024-01-24 Nicole Orzan , Erman Acar , Davide Grossi , Roxana Rădulescu
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