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As public sector agencies rapidly introduce new AI tools in high-stakes domains like social services, it becomes critical to understand how decisions to adopt these tools are made in practice. We borrow from the anthropological practice to…

Human-Computer Interaction · Computer Science 2024-05-22 Anna Kawakami , Amanda Coston , Hoda Heidari , Kenneth Holstein , Haiyi Zhu

Extensive recent media focus has been directed towards the dark side of intelligent systems, how algorithms can influence society negatively. Often, transparency is proposed as a solution or step in the right direction. Unfortunately,…

Human-Computer Interaction · Computer Science 2018-12-11 Aaron Springer , Steve Whittaker

Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain. Moreover, quantitative studies to date tend…

Computation and Language · Computer Science 2017-11-23 Radoslaw Kowalski , Marc Esteve , Slava J. Mikhaylov

Digital deliberation has expanded democratic participation, yet challenges remain. This includes processing information at scale, moderating discussions, fact-checking, or attracting people to participate. Recent advances in artificial…

Computers and Society · Computer Science 2025-09-29 Andreas Jungherr , Adrian Rauchfleisch

We study a temporal voting model where voters have dynamic preferences over a set of public chores -- projects that benefit society, but impose individual costs on those affected by their implementation. We investigate the computational…

Computer Science and Game Theory · Computer Science 2025-08-13 Edith Elkind , Tzeh Yuan Neoh , Nicholas Teh

This position paper offers a framework to think about how to better involve human influence in algorithmic decision-making of contentious public policy issues. Drawing from insights in communication literature, we introduce a…

Human-Computer Interaction · Computer Science 2022-04-25 Hong Shen , Ángel Alexander Cabrera , Adam Perer , Jason Hong

We surveyed 582 AI researchers who have published in leading AI venues and 838 nationally representative US participants about their views on the potential development of AI systems with subjective experience and how such systems should be…

Computers and Society · Computer Science 2025-06-16 Noemi Dreksler , Lucius Caviola , David Chalmers , Carter Allen , Alex Rand , Joshua Lewis , Philip Waggoner , Kate Mays , Jeff Sebo

Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…

Computers and Society · Computer Science 2018-11-06 Michael Veale

Algorithmic fairness is receiving significant attention in the academic and broader literature due to the increasing use of predictive algorithms, including those based on artificial intelligence. One benefit of this trend is that algorithm…

Computers and Society · Computer Science 2020-01-28 Pratyush Garg , John Villasenor , Virginia Foggo

Algorithms have permeated throughout civil government and society, where they are being used to make high-stakes decisions about human lives. In this paper, we first develop a cohesive framework of algorithmic decision-making adapted for…

Human-Computer Interaction · Computer Science 2021-10-14 Devansh Saxena , Karla Badillo-Urquiola , Pamela Wisniewski , Shion Guha

Calls for heightened consideration of fairness and accountability in algorithmically-informed public decisions---like taxation, justice, and child protection---are now commonplace. How might designers support such human values? We…

Computers and Society · Computer Science 2018-05-01 Michael Veale , Max Van Kleek , Reuben Binns

As algorithms become an influential component of government decision-making around the world, policymakers have debated how governments can attain the benefits of algorithms while preventing the harms of algorithms. One mechanism that has…

Human-Computer Interaction · Computer Science 2022-10-25 Ben Green

In the current era, people and society have grown increasingly reliant on artificial intelligence (AI) technologies. AI has the potential to drive us towards a future in which all of humanity flourishes. It also comes with substantial risks…

Computers and Society · Computer Science 2021-08-24 Lu Cheng , Kush R. Varshney , Huan Liu

Employers are adopting algorithmic hiring technology throughout the recruitment pipeline. Algorithmic fairness is especially applicable in this domain due to its high stakes and structural inequalities. Unfortunately, most work in this…

Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…

Social and Information Networks · Computer Science 2021-08-05 Suchandra Dutta , Dhrubasish Sarkar , Sohom Roy , Dipak K. Kole , Premananda Jana

The heterogeneity of the influence processes is an important feature of social systems: how we perceive social influence and how we influence other individuals is heavily influenced by our opinion and non-opinion attributes. The latter…

Social and Information Networks · Computer Science 2022-09-07 Ivan V. Kozitsin

Machine learning algorithms are increasingly used to make or support decisions in a wide range of settings. With such expansive use there is also growing concern about the fairness of such methods. Prior literature on algorithmic fairness…

Machine Learning · Computer Science 2023-04-17 Arindam Ray , Balaji Padmanabhan , Lina Bouayad

Systems incorporating biometric technologies have become ubiquitous in personal, commercial, and governmental identity management applications. Both cooperative (e.g. access control) and non-cooperative (e.g. surveillance and forensics)…

Computers and Society · Computer Science 2021-03-08 P. Drozdowski , C. Rathgeb , A. Dantcheva , N. Damer , C. Busch

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

As algorithmic tools increasingly aid experts in making consequential decisions, the need to understand the precise factors that mediate their influence has grown commensurately. In this paper, we present a crowdsourcing vignette study…

Human-Computer Interaction · Computer Science 2022-05-20 Riccardo Fogliato , Sina Fazelpour , Shantanu Gupta , Zachary Lipton , David Danks
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