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Street-level bureaucrats, such as caseworkers and border guards routinely face the dilemma of whether to follow rigid policy or exercise discretion based on professional judgement. However, frequent overrides threaten consistency and…
Caseworkers are trained to write detailed narratives about families in Child-Welfare (CW) which informs collaborative high-stakes decision-making. Unlike other administrative data, these narratives offer a more credible source of…
Algorithms in public services such as child welfare, criminal justice, and education are increasingly being used to make high-stakes decisions about human lives. Drawing upon findings from a two-year ethnography conducted at a child welfare…
The U.S. Child Welfare System (CWS) is increasingly seeking to emulate business models of the private sector centered in efficiency, cost reduction, and innovation through the adoption of algorithms. These data-driven systems purportedly…
Decision trees are ubiquitous in machine learning for their ease of use and interpretability. Yet, these models are not typically employed in reinforcement learning as they cannot be updated online via stochastic gradient descent. We…
This paper offers a conceptual analysis of the transformative role of Artificial Intelligence (AI) in urban governance, focusing on how AI can reshape the relationship between bureaucratic discretion and accountability. Drawing on public…
In an era of digital governance, the use of automation for individual and cooperative work is increasing in public administrations (Tangi et al., 2022). Despite the promises of efficiency and cost reduction, automation could bring new…
Individuals do not respond uniformly to treatments, events, or interventions. Sociologists routinely partition samples into subgroups to explore how the effects of treatments vary by covariates like race, gender, and socioeconomic status.…
Based on decision trees, many fields have arguably made tremendous progress in recent years. In simple words, decision trees use the strategy of "divide-and-conquer" to divide the complex problem on the dependency between input features and…
In recent years, there has been growing interest in leveraging machine learning for homeless service assignment. However, the categorical nature of administrative data recorded for homeless individuals hinders the development of accurate…
One of the key challenges when developing a predictive model is the capability to describe the domain knowledge and the cause-effect relationships in a simple way. Decision rules are a useful and important methodology in this context,…
Experts advising decision-makers are likely to display expertise which varies as a function of the problem instance. In practice, this may lead to sub-optimal or discriminatory decisions against minority cases. In this work we model such…
Algorithmic predictions are increasingly used to inform the allocation of scarce resources. The promise of these methods is that, through machine learning, they can better identify the people who would benefit most from interventions.…
Local decision rules are commonly understood to be more explainable, due to the local nature of the patterns involved. With numerical optimization methods such as gradient boosting, ensembles of local decision rules can gain good predictive…
A surge of recent work explores the ethical and societal implications of large-scale AI models that make "moral" judgments. Much of this literature focuses either on alignment with human judgments through various thought experiments or on…
Machine learning is traditionally studied at the model level: researchers measure and improve the accuracy, robustness, bias, efficiency, and other dimensions of specific models. In practice, the societal impact of machine learning is…
Many companies now use crowdsourcing to leverage external (as well as internal) crowds to perform specialized work, and so methods of improving efficiency are critical. Tasks in crowdsourcing systems with specialized work have multiple…
Machine learning is increasingly used in government programs to identify and support the most vulnerable individuals, prioritizing assistance for those at greatest risk over optimizing aggregate outcomes. This paper examines the welfare…
A principal designs an algorithm that generates a publicly observable prediction of a binary state. She must decide whether to act directly based on the prediction or to delegate the decision to an agent with private information but…
Understanding pedestrian route choice behavior in complex buildings is important to ensure pedestrian safety. Previous studies have mostly used traditional data collection methods and discrete choice modeling to understand the influence of…