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Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

This paper introduces a natural language understanding (NLU) framework for argumentative dialogue systems in the information-seeking and opinion building domain. The proposed framework consists of two sub-models, namely intent classifier…

Computation and Language · Computer Science 2022-02-22 Waheed Ahmed Abro , Annalena Aicher , Niklas Rach , Stefan Ultes , Wolfgang Minker , Guilin Qi

Intent-based network (IBN) is a promising solution to automate network operation and management. IBN aims to offer human-tailored network interaction, allowing the network to communicate in a way that aligns with the network users'…

Networking and Internet Architecture · Computer Science 2026-04-06 Salwa Mostafa , Mohamed K. Abdel-Aziz , Mohammed S. Elbamby , Mehdi Bennis

Aggressive comments on social media negatively impact human life. Such offensive contents are responsible for depression and suicidal-related activities. Since online social networking is increasing day by day, the hate content is also…

Computer Vision and Pattern Recognition · Computer Science 2023-03-15 Mst Shapna Akter , Hossain Shahriar , Nova Ahmed , Alfredo Cuzzocrea

In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…

Sentiment classification is an important process in understanding people's perception towards a product, service, or topic. Many natural language processing models have been proposed to solve the sentiment classification problem. However,…

Computation and Language · Computer Science 2019-10-09 Manish Munikar , Sushil Shakya , Aakash Shrestha

In today's digitally driven world, dialogue systems play a pivotal role in enhancing user interactions, from customer service to virtual assistants. In these dialogues, it is important to identify user's goals automatically to resolve their…

Computation and Language · Computer Science 2024-11-19 Juan A. Rodriguez , Nicholas Botzer , David Vazquez , Christopher Pal , Marco Pedersoli , Issam Laradji

In the past decade, there has been much discussion about the issue of biased reporting in clinical research. Despite this attention, there have been limited tools developed for the systematic assessment of qualitative statements made in…

Computation and Language · Computer Science 2021-06-02 Joshua J Myszewski , Emily Klossowski , Patrick Meyer , Kristin Bevil , Lisa Klesius , Kristopher M Schroeder

Healthcare predictive analytics aids medical decision-making, diagnosis prediction and drug review analysis. Therefore, prediction accuracy is an important criteria which also necessitates robust predictive language models. However, the…

Computation and Language · Computer Science 2021-04-06 Ishani Mondal

Conversational systems have a Natural Language Understanding (NLU) module. In this module, there is a task known as an intent classification that aims at identifying what a user is attempting to achieve from an utterance. Previous works use…

Computation and Language · Computer Science 2024-11-12 Jeanfranco D. Farfan-Escobedo , Julio C. Dos Reis

Identifying intents from dialogue utterances forms an integral component of task-oriented dialogue systems. Intent-related tasks are typically formulated either as a classification task, where the utterances are classified into predefined…

Computation and Language · Computer Science 2023-10-26 Bhavuk Singhal , Ashim Gupta , Shivasankaran V P , Amrith Krishna

Emotion detection from text seeks to identify an individual's emotional or mental state - positive, negative, or neutral - based on linguistic cues. While significant progress has been made for English and other high-resource languages,…

Computation and Language · Computer Science 2025-11-11 Abdullah Al Maruf , Aditi Golder , Zakaria Masud Jiyad , Abdullah Al Numan , Tarannum Shaila Zaman

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Sentiment analysis is the most basic NLP task to determine the polarity of text data. There has been a significant amount of work in the area of multilingual text as well. Still hate and offensive speech detection faces a challenge due to…

Computation and Language · Computer Science 2021-11-02 Abhishek Velankar , Hrushikesh Patil , Amol Gore , Shubham Salunke , Raviraj Joshi

The successful application of large pre-trained models such as BERT in natural language processing has attracted more attention from researchers. Since the BERT typically acts as an end-to-end black box, classification systems based on it…

Computation and Language · Computer Science 2023-09-06 Shuai Jiang , Sayaka Kamei , Chen Li , Shengzhe Hou , Yasuhiko Morimoto

Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment,…

Computation and Language · Computer Science 2020-04-21 Md. Rezaul Karim , Bharathi Raja Chakravarthi , John P. McCrae , Michael Cochez

The widespread availability of code-mixed data can provide valuable insights into low-resource languages like Bengali, which have limited datasets. Sentiment analysis has been a fundamental text classification task across several languages…

Computation and Language · Computer Science 2024-12-11 Sadia Alam , Md Farhan Ishmam , Navid Hasin Alvee , Md Shahnewaz Siddique , Md Azam Hossain , Abu Raihan Mostofa Kamal

Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…

Computation and Language · Computer Science 2022-09-14 Yutao Mou , Keqing He , Yanan Wu , Pei Wang , Jingang Wang , Wei Wu , Yi Huang , Junlan Feng , Weiran Xu

Intent classification is an important task in natural language understanding systems. Existing approaches have achieved perfect scores on the benchmark datasets. However they are not suitable for deployment on low-resource devices like…

Computation and Language · Computer Science 2021-01-13 Sudeep Deepak Shivnikar , Himanshu Arora , Harichandana B S S