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Improving the emotional awareness of pre-trained language models is an emerging important problem for dialogue generation tasks. Although prior studies have introduced methods to improve empathetic dialogue generation, few have discussed…

Computation and Language · Computer Science 2023-02-06 Yiren Liu , Halil Kilicoglu

End-to-end learning framework is useful for building dialog systems for its simplicity in training and efficiency in model updating. However, current end-to-end approaches only consider user semantic inputs in learning and under-utilize…

Computation and Language · Computer Science 2019-07-04 Weiyan Shi , Zhou Yu

Social media recommendation systems play a central role in shaping users' emotional experiences. However, most systems are optimized solely for engagement metrics, such as click rate, viewing time, or scrolling, without accounting for…

Information Retrieval · Computer Science 2025-11-20 Bhavika Jain , Robert Pitsko , Ananya Drishti , Mahfuza Farooque

Intelligent personal assistant systems with either text-based or voice-based conversational interfaces are becoming increasingly popular around the world. Retrieval-based conversation models have the advantages of returning fluent and…

Information Retrieval · Computer Science 2018-05-10 Liu Yang , Minghui Qiu , Chen Qu , Jiafeng Guo , Yongfeng Zhang , W. Bruce Croft , Jun Huang , Haiqing Chen

Building dialog agents that can converse naturally with humans is a challenging yet intriguing problem of artificial intelligence. In open-domain human-computer conversation, where the conversational agent is expected to respond to human…

Artificial Intelligence · Computer Science 2018-02-13 Tom Young , Erik Cambria , Iti Chaturvedi , Minlie Huang , Hao Zhou , Subham Biswas

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Soft prompts have been recently proposed as a tool for adapting large frozen language models (LMs) to new tasks. In this work, we repurpose soft prompts to the task of injecting world knowledge into LMs. We introduce a method to train soft…

Computation and Language · Computer Science 2022-10-11 Cicero Nogueira dos Santos , Zhe Dong , Daniel Cer , John Nham , Siamak Shakeri , Jianmo Ni , Yun-hsuan Sung

We explore question generation in the context of knowledge-grounded dialogs focusing on explainability and evaluation. Inspired by previous work on planning-based summarisation, we present a model which instead of directly generating a…

Computation and Language · Computer Science 2024-04-12 Juliette Faille , Quentin Brabant , Gwenole Lecorve , Lina M. Rojas-Barahona , Claire Gardent

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

Computation and Language · Computer Science 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

Emotion Recognition in Conversations (ERC) has gained increasing attention for developing empathetic machines. Recently, many approaches have been devoted to perceiving conversational context by deep learning models. However, these…

Computation and Language · Computer Science 2021-06-10 Dou Hu , Lingwei Wei , Xiaoyong Huai

Knowledge infusion is a promising method for enhancing Large Language Models for domain-specific NLP tasks rather than pre-training models over large data from scratch. These augmented LLMs typically depend on additional pre-training or…

Computation and Language · Computer Science 2024-03-05 Kinshuk Vasisht , Balaji Ganesan , Vikas Kumar , Vasudha Bhatnagar

Speech Self-Supervised Learning (SSL) has demonstrated considerable efficacy in various downstream tasks. Nevertheless, prevailing self-supervised models often overlook the incorporation of emotion-related prior information, thereby…

Audio and Speech Processing · Electrical Eng. & Systems 2024-06-12 Rui Liu , Zening Ma

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

Multimedia · Computer Science 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to…

Computation and Language · Computer Science 2025-05-27 Dongjin Kang , Sunghwan Kim , Taeyoon Kwon , Seungjun Moon , Hyunsouk Cho , Youngjae Yu , Dongha Lee , Jinyoung Yeo

Multimodal Sentiment Analysis leverages multimodal signals to detect the sentiment of a speaker. Previous approaches concentrate on performing multimodal fusion and representation learning based on general knowledge obtained from pretrained…

Artificial Intelligence · Computer Science 2023-06-29 Yakun Yu , Mingjun Zhao , Shi-ang Qi , Feiran Sun , Baoxun Wang , Weidong Guo , Xiaoli Wang , Lei Yang , Di Niu

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

Computation and Language · Computer Science 2025-08-28 Xiaoyu Wang , Yue Zhao , Qingqing Gu , Zhonglin Jiang , Xiaokai Chen , Yong Chen , Luo Ji

Emotions play a critical role in our everyday lives by altering how we perceive, process and respond to our environment. Affective computing aims to instill in computers the ability to detect and act on the emotions of human actors. A core…

Computation and Language · Computer Science 2020-08-31 Connor T. Heaton , David M. Schwartz

We study knowledge-grounded dialogue generation with pre-trained language models. To leverage the redundant external knowledge under capacity constraint, we propose equipping response generation defined by a pre-trained language model with…

Computation and Language · Computer Science 2020-10-20 Xueliang Zhao , Wei Wu , Can Xu , Chongyang Tao , Dongyan Zhao , Rui Yan

Existing conversational models are handled by a database(DB) and API based systems. However, very often users' questions require information that cannot be handled by such systems. Nonetheless, answers to these questions are available in…

Computation and Language · Computer Science 2023-04-03 Raja Kumar

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv