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How can we better understand the mechanisms behind multi-turn information seeking dialogues? How can we use these insights to design a dialogue system that does not require explicit query formulation upfront as in question answering? To…

Information Retrieval · Computer Science 2020-12-08 Svitlana Vakulenko , Vadim Savenkov , Maarten de Rijke

Generative AI models face the challenge of hallucinations that can undermine users' trust in such systems. We approach the problem of conversational information seeking as a two-step process, where relevant passages in a corpus are…

Information Retrieval · Computer Science 2024-01-23 Weronika Łajewska , Krisztian Balog

All AI models are susceptible to learning biases in data that they are trained on. For generative dialogue models, being trained on real human conversations containing unbalanced gender and race/ethnicity references can lead to models that…

Computation and Language · Computer Science 2021-09-09 Eric Michael Smith , Adina Williams

The ability to combine linguistic guidance from others with direct experience is central to human development, enabling safe and rapid learning in new environments. How do people integrate these two sources of knowledge, and how might AI…

Artificial Intelligence · Computer Science 2026-02-19 Cédric Colas , Tracey Mills , Ben Prystawski , Michael Henry Tessler , Noah Goodman , Jacob Andreas , Joshua Tenenbaum

Recommender models excel at providing domain-specific item recommendations by leveraging extensive user behavior data. Despite their ability to act as lightweight domain experts, they struggle to perform versatile tasks such as providing…

Information Retrieval · Computer Science 2024-01-31 Xu Huang , Jianxun Lian , Yuxuan Lei , Jing Yao , Defu Lian , Xing Xie

Generative models are a class of AI models capable of creating new instances of data by learning and sampling from their statistical distributions. In recent years, these models have gained prominence in machine learning due to the…

Recent studies of the applications of conversational AI tools, such as chatbots powered by large language models, to complex real-world knowledge work have shown limitations related to reasoning and multi-step problem solving. Specifically,…

Artificial Intelligence · Computer Science 2024-03-06 Nova Spivack , Sam Douglas , Michelle Crames , Tim Connors

Data plays a vital role in machine learning studies. In the research of recommendation, both user behaviors and side information are helpful to model users. So, large-scale real scenario datasets with abundant user behaviors will contribute…

Information Retrieval · Computer Science 2021-06-14 Bin Hao , Min Zhang , Weizhi Ma , Shaoyun Shi , Xinxing Yu , Houzhi Shan , Yiqun Liu , Shaoping Ma

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

Recent advances in interactive large language models like ChatGPT have revolutionized various domains; however, their behavior in natural and role-play conversation settings remains underexplored. In our study, we address this gap by deeply…

Computation and Language · Computer Science 2024-03-28 Yufei Tao , Ameeta Agrawal , Judit Dombi , Tetyana Sydorenko , Jung In Lee

People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…

Computation and Language · Computer Science 2017-02-09 Claudio Greco , Alessandro Suglia , Pierpaolo Basile , Gaetano Rossiello , Giovanni Semeraro

As artificial intelligence (AI) models become an integral part of everyday life, our interactions with them shift from purely functional exchanges to more relational experiences. For these experiences to be successful, artificial agents…

Computation and Language · Computer Science 2025-04-15 Sandra C. Matz , Heinrich Peters , Moran Cerf , Eric Grunenberg , Paul W. Eastwick , Mitja D. Back , Eli J. Finkel

The demand for conversational agents that provide mental health care is consistently increasing. In this work, we develop a psychological counseling agent, referred to as CoCoA, that applies Cognitive Behavioral Therapy (CBT) techniques to…

Artificial Intelligence · Computer Science 2024-02-28 Suyeon Lee , Jieun Kang , Harim Kim , Kyoung-Mee Chung , Dongha Lee , Jinyoung Yeo

Generative models, like the one in ChatGPT, are powered by their training data. The models are simply next-word predictors, based on patterns learned from vast amounts of pre-existing text. Since the first generation of GPT, it is striking…

Computation and Language · Computer Science 2026-03-03 Edwin Roland , Richard Jean So

The application of Large Language Models to Question Answering has shown great promise, but important challenges such as hallucinations and erroneous reasoning arise when using these models, particularly in knowledge-intensive,…

Computation and Language · Computer Science 2026-05-15 Ignacio Sastre , Guillermo Moncecchi , Aiala Rosá

Generative artificial intelligence (GenAI) offers promising potential for advancing human-AI collaboration in qualitative research. However, existing works focused on conventional machine-learning and pattern-based AI systems, and little is…

A key challenge in artificial intelligence is the creation of systems capable of autonomously advancing scientific understanding by exploring novel domains, identifying complex patterns, and uncovering previously unseen connections in vast…

Artificial Intelligence · Computer Science 2024-09-10 Alireza Ghafarollahi , Markus J. Buehler

Scientists, governments, and companies increasingly publish datasets on the Web. Google's Dataset Search extracts dataset metadata -- expressed using schema.org and similar vocabularies -- from Web pages in order to make datasets…

Information Retrieval · Computer Science 2020-06-15 Omar Benjelloun , Shiyu Chen , Natasha Noy

Artificial intelligence (AI) as a disruptive technology is not new. However, its recent evolution, engineered by technological transformation, big data analytics, and quantum computing, produces conversational and generative AI (CGAI/GenAI)…

Computers and Society · Computer Science 2024-07-18 Ikpe Justice Akpan , Yawo M. Kobara , Josiah Owolabi , Asuama Akpam , Onyebuchi Felix Offodile

This article outlines a method for automatically generating models of dynamic decision-making that both have strong predictive power and are interpretable in human terms. This is useful for designing empirically grounded agent-based…

Machine Learning · Statistics 2016-11-17 John J. Nay , Jonathan M. Gilligan