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Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Workforce optimization plays a crucial role in efficient organizational operations where decision-making may span several different administrative and time scales. For instance, dispatching personnel to immediate service requests while…

Artificial Intelligence · Computer Science 2025-03-04 Kareem Eissa , Rayal Prasad , Sarith Mohan , Ankur Kapoor , Dorin Comaniciu , Vivek Singh

Humans and other intelligent animals evolved highly sophisticated perception systems that combine multiple sensory modalities. On the other hand, state-of-the-art artificial agents rely mostly on visual inputs or structured low-dimensional…

Machine Learning · Computer Science 2021-07-07 Shashank Hegde , Anssi Kanervisto , Aleksei Petrenko

Tool agents interact with users through multi-turn dialogues to accomplish various tasks. Recent studies have adopted user simulation methods to develop these agents in multi-turn settings. However, existing user simulators tend to be…

Computation and Language · Computer Science 2026-03-05 Jeonghoon Shim , Woojung Song , Cheyon Jin , Seungwon KooK , Yohan Jo

Agent-based social simulation provides a valuable methodology for predicting social information diffusion, yet existing approaches face two primary limitations. Traditional agent models often rely on rigid behavioral rules and lack semantic…

Computers and Society · Computer Science 2025-10-21 Xinyi Li , Zhiqiang Guo , Qinglang Guo , Hao Jin , Weizhi Ma , Min Zhang

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

Realistic user simulation is crucial for training and evaluating multi-turn dialogue systems, yet creating simulators that accurately replicate human behavior remains a significant challenge. An effective simulator must expose the failure…

Computation and Language · Computer Science 2026-05-07 Ziyi Zhu , Olivier Tieleman , Caitlin A. Stamatis , Luka Smyth , Thomas D. Hull , Daniel R. Cahn , Jinghong Chen , Matteo Malgaroli

The increasing adoption of Reinforcement Learning in safety-critical systems domains such as autonomous vehicles, health, and aviation raises the need for ensuring their safety. Existing safety mechanisms such as adversarial training,…

Machine Learning · Computer Science 2021-11-11 Paulina Stevia Nouwou Mindom , Amin Nikanjam , Foutse Khomh , John Mullins

As AI systems gain increasing autonomy and execution capability, the number of discovered security vulnerabilities continues to rise. However, many of these vulnerabilities are not fundamentally novel, but instead reflect recurring classes…

Cryptography and Security · Computer Science 2026-05-27 Kevin Eykholt , Dhilung Kirat , Xiaokui Shu , Jiyong Jang , Frederico Araujo , Ian Molloy

Quality-sensitive applications of machine learning (ML) require quality assurance (QA) by humans before the predictions of an ML model can be deployed. QA for ML (QA4ML) interfaces require users to view a large amount of data and perform…

Human-Computer Interaction · Computer Science 2023-09-01 Yu Zhang , Martijn Tennekes , Tim de Jong , Lyana Curier , Bob Coecke , Min Chen

It is common practice in reinforcement learning (RL) research to train and deploy agents in bespoke simulators, typically implemented by engineers directly in general-purpose programming languages or hardware acceleration frameworks such as…

Artificial Intelligence · Computer Science 2025-08-12 Dennis J. N. J. Soemers , Spyridon Samothrakis , Kurt Driessens , Mark H. M. Winands

Deep learning has enabled traditional reinforcement learning methods to deal with high-dimensional problems. However, one of the disadvantages of deep reinforcement learning methods is the limited exploration capacity of learning agents. In…

Machine Learning · Computer Science 2019-07-30 Thanh Nguyen , Ngoc Duy Nguyen , Saeid Nahavandi

Computer use agents (CUAs) have shown strong potential for automating complex digital workflows, yet their training remains constrained by costly live environment interaction and limited high-quality supervision. Existing filtered behavior…

Artificial Intelligence · Computer Science 2026-05-29 Yifei He , Rui Yang , Hao Bai , Tong Zhang , Han Zhao

In learning an embodied agent executing daily tasks via language directives, the literature largely assumes that the agent learns all training data at the beginning. We argue that such a learning scenario is less realistic since a robotic…

Artificial Intelligence · Computer Science 2024-03-14 Byeonghwi Kim , Minhyuk Seo , Jonghyun Choi

Testing conversational AI systems at scale across diverse domains necessitates realistic and diverse user interactions capturing a wide array of behavioral patterns. We present a novel multi-agent framework for realistic, explainable human…

Human-Computer Interaction · Computer Science 2026-01-23 Hareeshwar Karthikeyan

The growing capabilities of large language models (LLMs) in instruction-following and context-understanding lead to the era of agents with numerous applications. Among these, task planning agents have become especially prominent in…

Large Language Models (LLMs) have emerged as formidable instruments capable of comprehending and producing human-like text. This paper explores the potential of LLMs, to shape user perspectives and subsequently influence their decisions on…

Artificial Intelligence · Computer Science 2024-09-04 Ganesh Prasath Ramani , Shirish Karande , Santhosh V , Yash Bhatia

Repurposing large vision-language models (LVLMs) as computer use agents (CUAs) has led to substantial breakthroughs, primarily driven by human-labeled data. However, these models often struggle with novel and specialized software,…

Artificial Intelligence · Computer Science 2025-08-13 Zeyi Sun , Ziyu Liu , Yuhang Zang , Yuhang Cao , Xiaoyi Dong , Tong Wu , Dahua Lin , Jiaqi Wang

Task-oriented proactive dialogue agents play a pivotal role in recruitment, particularly for steering conversations towards specific business outcomes, such as acquiring social-media contacts for private-channel conversion. Although…

Artificial Intelligence · Computer Science 2026-01-09 Zhiyong Cao , Dunqiang Liu , Qi Dai , Haojun Xu , Huaiyan Xu , Huan He , Yafei Liu , Siyuan Liu , XiaoLin Lin , Ke Ma , Ruqian Shi , Sijia Yao , Hao Wang , Sicheng Zhou

Reinforcement learning agents have demonstrated remarkable achievements in simulated environments. Data efficiency poses an impediment to carrying this success over to real environments. The design of data-efficient agents calls for a…

Machine Learning · Computer Science 2023-05-09 Xiuyuan Lu , Benjamin Van Roy , Vikranth Dwaracherla , Morteza Ibrahimi , Ian Osband , Zheng Wen
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