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With the growing reliance on the ubiquitous availability of IT systems and services, these systems become more global, scaled, and complex to operate. To maintain business viability, IT service providers must put in place reliable and cost…

Distributed, Parallel, and Cluster Computing · Computer Science 2020-05-08 Anna Levin , Shelly Garion , Elliot K. Kolodner , Dean H. Lorenz , Katherine Barabash , Mike Kugler , Niall McShane

Artificial Intelligence for IT Operations (AIOps) is an emerging interdisciplinary field arising in the intersection between the research areas of machine learning, big data, streaming analytics, and the management of IT operations. AIOps,…

Artificial Intelligence for IT operations (AIOps) aims to combine the power of AI with the big data generated by IT Operations processes, particularly in cloud infrastructures, to provide actionable insights with the primary goal of…

Machine Learning · Computer Science 2023-04-11 Qian Cheng , Doyen Sahoo , Amrita Saha , Wenzhuo Yang , Chenghao Liu , Gerald Woo , Manpreet Singh , Silvio Saverese , Steven C. H. Hoi

The management of modern IT systems poses unique challenges, necessitating scalability, reliability, and efficiency in handling extensive data streams. Traditional methods, reliant on manual tasks and rule-based approaches, prove…

Operating Systems · Computer Science 2024-04-03 Youcef Remil , Anes Bendimerad , Romain Mathonat , Mehdi Kaytoue

Artificial Intelligence for IT Operations (AIOps) leverages AI approaches to handle the massive amount of data generated during the operations of software systems. Prior works have proposed various AIOps solutions to support different tasks…

Software Engineering · Computer Science 2023-09-07 Roozbeh Aghili , Heng Li , Foutse Khomh

AI for IT Operations (AIOps) is transforming how organizations manage complex software systems by automating anomaly detection, incident diagnosis, and remediation. Modern AIOps solutions increasingly rely on autonomous LLM-based agents to…

Cryptography and Security · Computer Science 2025-08-28 Dario Pasquini , Evgenios M. Kornaropoulos , Giuseppe Ateniese , Omer Akgul , Athanasios Theocharis , Petros Efstathopoulos

Using artificial intelligence to manage IT operations, also known as AIOps, is a trend that has attracted a lot of interest and anticipation in recent years. The challenge in IT operations is to run steady-state operations without…

Computers and Society · Computer Science 2024-01-18 Subhadip Kumar

DevOps and Artificial Intelligence (AI) are interconnected with each other. DevOps is a business-driven approach to providing quickly delivered quality software, and AI is the technology that can be used in the system to enhance its…

Software Engineering · Computer Science 2022-06-02 Mamdouh Alenezi , Mohammad Zarour , Mohammad Akour

In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…

Recently, AIOps (Artificial Intelligence for IT Operations) has been well studied in academia and industry to enable automated and effective software service management. Plenty of efforts have been dedicated to AIOps, including anomaly…

Software Engineering · Computer Science 2022-08-09 Zeyan Li , Nengwen Zhao , Shenglin Zhang , Yongqian Sun , Pengfei Chen , Xidao Wen , Minghua Ma , Dan Pei

The genuine supervision of modern IT systems brings new challenges as it requires higher standards of scalability, reliability and efficiency when analysing and monitoring big data streams. Rule-based inference engines are a key component…

Software Engineering · Computer Science 2021-09-13 Youcef Remil

IT systems of today are becoming larger and more complex, rendering their human supervision more difficult. Artificial Intelligence for IT Operations (AIOps) has been proposed to tackle modern IT administration challenges thanks to AI and…

Computers and Society · Computer Science 2020-12-17 Paolo Notaro , Jorge Cardoso , Michael Gerndt

The integration of security within DevOps, known as DevSecOps, has gained traction in modern software development to address security vulnerabilities while maintaining agility. Artificial Intelligence (AI) and Machine Learning (ML) have…

Cryptography and Security · Computer Science 2025-04-29 Farid Binbeshr , Muhammad Imam

AI for IT Operations (AIOps) aims to automate complex operational tasks, such as fault localization and root cause analysis, to reduce human workload and minimize customer impact. While traditional DevOps tools and AIOps algorithms often…

Artificial Intelligence · Computer Science 2025-01-14 Yinfang Chen , Manish Shetty , Gagan Somashekar , Minghua Ma , Yogesh Simmhan , Jonathan Mace , Chetan Bansal , Rujia Wang , Saravan Rajmohan

Safety assurance is a paramount factor in the large-scale deployment of various autonomous systems (e.g., self-driving vehicles). However, the execution of safety engineering practices and processes have been challenged by an increasing…

Software Engineering · Computer Science 2020-08-12 Umair Siddique

Artificial intelligence operations (AIOps) play a pivotal role in identifying, mitigating, and analyzing anomalous system behaviors and alerts. However, the research landscape in this field remains limited, leaving significant gaps…

Machine Learning · Computer Science 2023-12-13 Daksh Dave , Gauransh Sawhney , Dhruv Khut , Sahil Nawale , Pushkar Aggrawal , Prasenjit Bhavathankar

The increased adoption of Artificial Intelligence (AI) presents an opportunity to solve many socio-economic and environmental challenges; however, this cannot happen without securing AI-enabled technologies. In recent years, most AI models…

Cryptography and Security · Computer Science 2021-02-10 Ayodeji Oseni , Nour Moustafa , Helge Janicke , Peng Liu , Zahir Tari , Athanasios Vasilakos

Edge computing was introduced as a technical enabler for the demanding requirements of new network technologies like 5G. It aims to overcome challenges related to centralized cloud computing environments by distributing computational…

Distributed, Parallel, and Cluster Computing · Computer Science 2022-03-29 Soeren Becker , Florian Schmidt , Anton Gulenko , Alexander Acker , Odej Kao

Internet-based services have seen remarkable success, generating vast amounts of monitored key performance indicators (KPIs) as univariate or multivariate time series. Monitoring and analyzing these time series are crucial for researchers,…

Machine Learning · Computer Science 2023-08-02 Zhenyu Zhong , Qiliang Fan , Jiacheng Zhang , Minghua Ma , Shenglin Zhang , Yongqian Sun , Qingwei Lin , Yuzhi Zhang , Dan Pei

We outline a comprehensive framework for artificial intelligence (AI) Application Operations (AIAppOps), based on real-world experiences from diverse organizations. Data-driven projects pose additional challenges to organizations due to…

Computers and Society · Computer Science 2026-01-13 Daniel Jönsson , Mattias Tiger , Stefan Ekberg , Daniel Jakobsson , Mattias Jonhede , Fredrik Viksten
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