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Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Dialogue summarization aims to provide a concise and coherent summary of conversations between multiple speakers. While recent advancements in language models have enhanced this process, summarizing dialogues accurately and faithfully…

Computation and Language · Computer Science 2024-09-17 Eunice Akani , Benoit Favre , Frederic Bechet , Romain Gemignani

Contextualized word embeddings can lead to state-of-the-art performances in natural language understanding. Recently, a pre-trained deep contextualized text encoder such as BERT has shown its potential in improving natural language tasks…

Computation and Language · Computer Science 2022-09-02 Hyunjae Lee , Jaewoong Yun , Hyunjin Choi , Seongho Joe , Youngjune L. Gwon

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a…

Computation and Language · Computer Science 2019-12-02 Bogdan Gliwa , Iwona Mochol , Maciej Biesek , Aleksander Wawer

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent…

Computation and Language · Computer Science 2023-04-26 Virgile Rennard , Guokan Shang , Julie Hunter , Michalis Vazirgiannis

Previous dialogue summarization datasets mainly focus on open-domain chitchat dialogues, while summarization datasets for the broadly used task-oriented dialogue haven't been explored yet. Automatically summarizing such task-oriented…

Computation and Language · Computer Science 2021-10-26 Lulu Zhao , Fujia Zheng , Keqing He , Weihao Zeng , Yuejie Lei , Huixing Jiang , Wei Wu , Weiran Xu , Jun Guo , Fanyu Meng

Dialogue summarization aims to condense the original dialogue into a shorter version covering salient information, which is a crucial way to reduce dialogue data overload. Recently, the promising achievements in both dialogue systems and…

Computation and Language · Computer Science 2022-04-29 Xiachong Feng , Xiaocheng Feng , Bing Qin

Dialogue summarization aims to condense the lengthy dialogue into a concise summary, and has recently achieved significant progress. However, the result of existing methods is still far from satisfactory. Previous works indicated that…

Computation and Language · Computer Science 2023-05-12 Yicheng Zou , Kaitao Song , Xu Tan , Zhongkai Fu , Qi Zhang , Dongsheng Li , Tao Gui

Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…

Computation and Language · Computer Science 2021-09-13 Yusen Zhang , Ansong Ni , Tao Yu , Rui Zhang , Chenguang Zhu , Budhaditya Deb , Asli Celikyilmaz , Ahmed Hassan Awadallah , Dragomir Radev

Dialog summarization has become increasingly important in managing and comprehending large-scale conversations across various domains. This task presents unique challenges in capturing the key points, context, and nuances of multi-turn long…

Computation and Language · Computer Science 2024-02-28 Ankan Mullick , Ayan Kumar Bhowmick , Raghav R , Ravi Kokku , Prasenjit Dey , Pawan Goyal , Niloy Ganguly

In this article, we describe some discursive segmentation methods as well as a preliminary evaluation of the segmentation quality. Although our experiment were carried for documents in French, we have developed three discursive segmentation…

Computation and Language · Computer Science 2020-06-15 Rémy Saksik , Alejandro Molina-Villegas , Andréa Carneiro Linhares , Juan-Manuel Torres-Moreno

Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…

Computation and Language · Computer Science 2021-05-20 Xiachong Feng , Xiaocheng Feng , Bing Qin , Xinwei Geng

Multi-turn dialogues are characterized by their extended length and the presence of turn-taking conversations. Traditional language models often overlook the distinct features of these dialogues by treating them as regular text. In this…

Computation and Language · Computer Science 2024-02-01 Sangwoo Cho , Kaiqiang Song , Chao Zhao , Xiaoyang Wang , Dong Yu

Current dialogue summarization systems usually encode the text with a number of general semantic features (e.g., keywords and topics) to gain more powerful dialogue modeling capabilities. However, these features are obtained via open-domain…

Computation and Language · Computer Science 2021-05-31 Xiachong Feng , Xiaocheng Feng , Libo Qin , Bing Qin , Ting Liu

Abstractive dialogue summarization is the task of capturing the highlights of a dialogue and rewriting them into a concise version. In this paper, we present a novel multi-speaker dialogue summarizer to demonstrate how large-scale…

Computation and Language · Computer Science 2020-10-21 Xiachong Feng , Xiaocheng Feng , Bing Qin , Ting Liu

While multi-party conversations are often less structured than monologues and documents, they are implicitly organized by semantic level correlations across the interactive turns, and dialogue discourse analysis can be applied to predict…

Computation and Language · Computer Science 2021-10-12 Zhengyuan Liu , Nancy F. Chen

Dialogue summarization has recently garnered significant attention due to its wide range of applications. However, existing methods for summarizing dialogues have limitations because they do not take into account the inherent structure of…

Computation and Language · Computer Science 2023-05-29 Yu Li , Baolin Peng , Pengcheng He , Michel Galley , Zhou Yu , Jianfeng Gao

Abstractive dialogue summarization has long been viewed as an important standalone task in natural language processing, but no previous work has explored the possibility of whether abstractive dialogue summarization can also be used as a…

Computation and Language · Computer Science 2022-12-27 Borui Wang , Chengcheng Feng , Arjun Nair , Madelyn Mao , Jai Desai , Asli Celikyilmaz , Haoran Li , Yashar Mehdad , Dragomir Radev

Speech summarization has become an essential tool for efficiently managing and accessing the growing volume of spoken and audiovisual content. However, despite its increasing importance, speech summarization remains loosely defined. The…

Computation and Language · Computer Science 2025-10-20 Fabian Retkowski , Maike Züfle , Andreas Sudmann , Dinah Pfau , Shinji Watanabe , Jan Niehues , Alexander Waibel

Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer's issues and service progress. These applications…

Computation and Language · Computer Science 2021-09-07 Haitao Lin , Liqun Ma , Junnan Zhu , Lu Xiang , Yu Zhou , Jiajun Zhang , Chengqing Zong
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