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Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Samir Passi , Q. Vera Liao , Larry Chan , I-Hsiang Lee , Michael Muller , Mark O. Riedl

As AI models become ever more complex and intertwined in humans' daily lives, greater levels of interactivity of explainable AI (XAI) methods are needed. In this paper, we propose the use of belief change theory as a formal foundation for…

Artificial Intelligence · Computer Science 2024-08-15 Antonio Rago , Maria Vanina Martinez

The underlying hypothesis of knowledge-based explainable artificial intelligence is the data required for data-centric artificial intelligence agents (e.g., neural networks) are less diverse in contents than the data required to explain the…

Artificial Intelligence · Computer Science 2021-08-25 Rosina Weber , Manil Shrestha , Adam J Johs

Although several post-hoc methods for explainable AI have been developed, most are static and neglect the user perspective, limiting their effectiveness for the target audience. In response, we developed the interactive explainable…

Artificial Intelligence · Computer Science 2025-06-27 Pauline Speckmann , Mario Nadj , Christian Janiesch

The EU AI Act makes explainability urgent for high-risk AI systems, yet most XAI research focuses on technical metrics rather than regulatory compliance. Understanding how legal requirements reshape XAI method design is challenging: the AI…

Computers and Society · Computer Science 2026-03-17 Anton Hummel , Håkan Burden , Susanne Stenberg , Jan-Philipp Steghöfer , Niklas Kühl

As Artificial Intelligence (AI) becomes ubiquitous, the need for Explainable AI (XAI) has become critical for transparency and trust among users. A significant challenge in XAI is catering to diverse users, such as data scientists, domain…

Human-Computer Interaction · Computer Science 2024-03-04 Robert Nimmo , Marios Constantinides , Ke Zhou , Daniele Quercia , Simone Stumpf

To generate trust with their users, Explainable Artificial Intelligence (XAI) systems need to include an explanation model that can communicate the internal decisions, behaviours and actions to the interacting humans. Successful explanation…

Artificial Intelligence · Computer Science 2018-06-22 Prashan Madumal , Tim Miller , Frank Vetere , Liz Sonenberg

Despite promising developments in Explainable Artificial Intelligence, the practical value of XAI methods remains under-explored and insufficiently validated in real-world settings. Robust and context-aware evaluation is essential, not only…

Human-Computer Interaction · Computer Science 2025-06-18 Ivania Donoso-Guzmán , Kristýna Sirka Kacafírková , Maxwell Szymanski , An Jacobs , Denis Parra , Katrien Verbert

The integration of Artificial Intelligence (AI) into high-stakes domains such as healthcare, finance, and autonomous systems is often constrained by concerns over transparency, interpretability, and trust. While Human-Centered AI (HCAI)…

Human-Computer Interaction · Computer Science 2025-04-29 Chameera De Silva , Thilina Halloluwa , Dhaval Vyas

Explainable Artificial Intelligence (XAI) has emerged as a critical area of research aimed at enhancing the transparency and interpretability of AI systems. Counterfactual Explanations (CFEs) offer valuable insights into the decision-making…

Machine Learning · Computer Science 2024-04-16 Orfeas Menis Mastromichalakis , Jason Liartis , Giorgos Stamou

As AI is increasingly being adopted into application solutions, the challenge of supporting interaction with humans is becoming more apparent. Partly this is to support integrated working styles, in which humans and intelligent systems…

Artificial Intelligence · Computer Science 2017-10-02 Maria Fox , Derek Long , Daniele Magazzeni

As robots and digital assistants are deployed in the real world, these agents must be able to communicate their decision-making criteria to build trust, improve human-robot teaming, and enable collaboration. While the field of explainable…

Human-Computer Interaction · Computer Science 2025-04-22 Andrew Silva , Pradyumna Tambwekar , Mariah Schrum , Matthew Gombolay

Explainable AI (XAI) presents useful tools to facilitate transparency and trustworthiness in machine learning systems. However, current evaluations of system explainability often rely heavily on subjective user surveys, which may not…

Human-Computer Interaction · Computer Science 2025-12-09 Joe Shymanski , Jacob Brue , Sandip Sen

The diffusion of artificial intelligence (AI) applications in organizations and society has fueled research on explaining AI decisions. The explainable AI (xAI) field is rapidly expanding with numerous ways of extracting information and…

Human-Computer Interaction · Computer Science 2021-01-27 Julie Gerlings , Arisa Shollo , Ioanna Constantiou

There is an increasing consensus about the effectiveness of user-centred approaches in the explainable artificial intelligence (XAI) field. Indeed, the number and complexity of personalised and user-centred approaches to XAI have rapidly…

Artificial Intelligence · Computer Science 2023-12-12 Marco Matarese , Francesco Rea , Alessandra Sciutti

Artificial Intelligence (AI) systems are increasingly used in high-stakes domains of our life, increasing the need to explain these decisions and to make sure that they are aligned with how we want the decision to be made. The field of…

Artificial Intelligence · Computer Science 2023-06-28 Sofie Goethals , David Martens , Theodoros Evgeniou

Despite explainable AI (XAI) has recently become a hot topic and several different approaches have been developed, there is still a widespread belief that it lacks a convincing unifying foundation. On the other hand, over the past…

Artificial Intelligence · Computer Science 2024-07-29 Martina Mattioli , Antonio Emanuele Cinà , Marcello Pelillo

Explainable Artificial Intelligence (XAI) addresses the growing need for transparency and interpretability in AI systems, enabling trust and accountability in decision-making processes. This book offers a comprehensive guide to XAI,…

Given the sheer volume of surgical procedures and the significant rate of postoperative fatalities, assessing and managing surgical complications has become a critical public health concern. Existing artificial intelligence (AI) tools for…

Black-box nature of Artificial Intelligence (AI) models do not allow users to comprehend and sometimes trust the output created by such model. In AI applications, where not only the results but also the decision paths to the results are…

Artificial Intelligence · Computer Science 2024-10-28 Ibrahim Kok , Feyza Yildirim Okay , Ozgecan Muyanli , Suat Ozdemir